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Riad Rocco

3.5 star property
Fes guesthouse with spa and restaurant

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Photo gallery for Riad Rocco

Interior detail
Interior detail
Lobby sitting area
Executive lounge
Superior Quadruple Room, Private Bathroom, City View | Desk, cots/infant beds, free WiFi
Immerse yourself in the ancient charm of Fes El Bali at Riad Rocco. Enjoy a rejuvenating body treatment, savor breakfast or dinner at the on-site restaurant, and unwind with a drink at the bar. With free in-room WiFi and laundry facilities, your stay is sure to be relaxing.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Spa
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Self-parking (surcharge)

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Quadruple Room, Private Bathroom, City View

Superior Quadruple Room, Private Bathroom, City View | Desk, cots/infant beds, free WiFi

Superior Quadruple Room, Private Bathroom, City View

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Private bathroom
Desk
Daily housekeeping
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 1 Bedroom, Private Bathroom, Courtyard View

Highlights

Air conditioning
Kitchen
Separate bedroom
Private bathroom
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room, Multiple Beds, Terrace, Courtyard View

Highlights

Terrace
Air conditioning
Free cots/infant beds
Kitchen
Private bathroom
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 3 Large Single Beds

Family Quadruple Room, Multiple Beds, Private Bathroom, Courtyard View

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Private bathroom
Desk
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Room, 1 Bedroom, Courtyard View

Shower, free toiletries, hair dryer, towels

Standard Room, 1 Bedroom, Courtyard View

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Separate bedroom
Private bathroom
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Private Bathroom, Courtyard View (1)

Standard Suite, Private Bathroom, Courtyard View (1) | Desk, cots/infant beds, free WiFi

Standard Suite, Private Bathroom, Courtyard View (1)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Private bathroom
Desk
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio

Dar El Mizan

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry facilities
The price is £26
includes taxes & fees
10 Mar - 11 Mar
Dar El Mizan
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About the area

Map
13,Derb Sidi Kjih, Talaa Sghira, Fes, 30000

What's nearby

  • Blue Gate - 3 min walk - 0.3 km
  • Place Bou Jeloud - 6 min walk - 0.6 km
  • Jardin Jnan Sbil - 10 min walk - 0.9 km
  • University of Al Quaraouiyine - 11 min walk - 1.0 km
  • Zaouia Sidi Ahmed Tijani - 12 min walk - 1.1 km

Getting around

  • Fes (FEZ-Saiss) - 30 min drive
  • Fes Station - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Le Tarbouche - ‬5 min walk
  • ‪Fondouk Bazaar - ‬6 min walk
  • ‪The Ruined Garden - ‬6 min walk
  • ‪Chez Rachid - ‬3 min walk
  • ‪Cinema Café - ‬2 min walk

About this property

Riad Rocco

Take in the views from the rooftop terrace when you stay at Riad Rocco. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body scrubs.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in time ends: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 2 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Full-service spa
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Kitchen

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the guest house's full-service spa, very good spa. Services include facials, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

On-site venue – This restaurant specialises in Moroccan cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 6 for adults and EUR 3 for children
  • Airport shuttle service is offered for an extra charge of EUR 15.00 per vehicle (one way)

Children & extra beds

  • Cots/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 20.0 per night

Parking

  • Self-parking costs EUR 2 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Riad Rocco House Fes
Riad Rocco House
Riad Rocco Fes
Riad Rocco
Riad Rocco Guesthouse Fes
Riad Rocco Guesthouse
Riad Rocco Fes
Riad Rocco Guesthouse
Riad Rocco Guesthouse Fes

Frequently asked questions

Does Riad Rocco offer free cancellation for a full refund?

Yes, Riad Rocco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Riad Rocco?

Sorry, pets aren't allowed.

Is parking offered on site at Riad Rocco?

Yes. Self-parking costs EUR 2 per night.

Is an airport shuttle service offered by Riad Rocco?

Yes, an airport shuttle is available. The charge is EUR 15.00 per vehicle one way.

What are the check-in and check-out times at Riad Rocco?

Check-in ends: anytime. Check-out time is noon.

What is there to do at Riad Rocco and nearby?

Riad Rocco has a spa and a Turkish bath, as well as a picnic area.

Are there restaurants at or near Riad Rocco?

Yes, there's an on-site restaurant that offers Moroccan cuisine.

Does Riad Rocco have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room.

What's the area around Riad Rocco like?

Riad Rocco is a short 2-minute walk from Medersa Bou-Inania and 3 minutes' walk from Blue Gate.

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Riad Rocco Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

5-night trip

2/10 Poor

1-night trip

10/10 Exceptional

Beau Riad et personnel au top !
Joli Riad au centre même de la médina. Le personnel a été aux petits soins avec nous, souriant et disponible. Le Riad est propre et joliment décoré. Très belle expérience.
2-night trip

8/10 Very good

Hotel bien situé, le personnel et le patron sont sympathiques, prêts à aider très disponibles. L’hôtel est simple mais correct.
SYLVIE B, 7-night trip

8/10 Very good

Good for the price! Good location and very nice staff!

4/10 Fair

Ein schönes Haus mitten in Fes, aber schlecht und herzlos geführt. Die Angestellen fühlen sich für nichts wirklich verantwortlich. Das Riad ist restauriert, ohne dass es Charme verbreiten würde. Bei unserer Ankunft war die erste Nacht überbucht. Als wäre es selbstverständlich, wurden wir in ein anderes Riad transferiert. Es gehört dem gleichen Besitzer, war aber noch nicht einmal fertiggestellt.
Andreas, 3-night trip

2/10 Poor

HORROR. There might be fake reviews. Be careful!
We booked and payed the Riad Rocco before we arrived to morocco. When we entered the hotel at 0:30 am, an employee told us that Riad Rocco is overbooked and we should change to their other Riad. It seemed strange, because we already payed. After a long discussion and a second fight between the employees and another couple, we had to move to the other Riad. The other Riad is around the corner and still under construction. The windows were uncloseable, there was no air conditioner and it was super cold (2 degrees in Fes in our room). We had one towel for both of us! The next morning the unpleasant owner asked to us to delete a bad review I already made and promised us a dinner in return (call it bribery). The whole stay he insisted to write a good review…We didn’t get our dinner, by the way. The second night in Riad Rocco, we woke up twice because new arrivers and the employees had an argumentation about the move to the other Riad (same like we had experienced the night before).The owner was screaming at his tired out employees and teated them badly. When we left the hotel in the morning and arrived at the train station, we were prosecuted by an employee of Riad Rocco. He wanted us to pay something, what we refused to do. It was really scary and we fled into our train. By the way the road doesn’t pay taxes to the city of Fes, they didn’t neither check us in nor out. Marocco was beautiful. Riad Rocco was a horror trip!

2/10 Poor

LA PEOR ATENCIÓN AL CLIENTE!!!
El riad es bonito PERO el servicio y el trato al cliente es un desastre. llegamos de noche, imposible contactarlos. el número en google no funciona y no contestan al fijo. El empleado de noche es un tramposo y mal educado. No paro de faltarme respeto e incluso insultarme. El equipo de día son muy lentos. Tuvimos que esperar más de 1hora el desayuno porque estaban ocupados con 1 mesa de 6 españoles. Nunca nos dieron el wifi. De tantos errores, nos prometieron una cena, pero nunca nos la dieron. Es más no pararon de reclamar el dinero a lo largo de la estancia. Quisimos para con tarjeta y nos dijeron que no funcionaba el datafono. Pero lo verifiqué y si funcionaba. Para pedirnos un taxi para ir al aeropuerto pronto por la mañana nos echaron la culpa por no avziar cuando lo hicimos 2 veces. Y quería cobrar un extra de taxi para ellos. NO LO RECOMIENDO PARA NADA. hay más riads en la medina. No merece la pena frustrarse con este.

4/10 Fair

Disappointing staff made this the WORST experience
WARNING: DO NOT STAY HERE My family of 4 booked two nights at this riad, opting to book the suite with the two floors with one large bed and two single beds upstairs. However, when we arrived they showed us to a room with 3 small beds side by side approximately half the size of the room that we thought we were getting. I was obviously livid and explained that I paid for a much better room. At this point, the staff member named Muhammed asked if we would do him a "favor" by staying in this room instead. I declined and demanded the room that I had paid for. Muhammed got VERY aggressive, and said he was "thinking a lot of things about me," as he came very close to me; face-to-face! I thought he wanted to fight me! I was then asked to go to the "beautful" rooftop for tea, which turned out to be dirty and full of dead plants. My family was made to wait 45 minutes on the cold rooftop waiting for tea and a staff member to come tell us everything was sorted out. We eventually got the room we paid for, however, it smelled like cleaning product, they only gave us 3 towels instead of 4, and did not provide us the remote to heat our freezing cold room. Sure enough, at 8am the next morning, there was no staff on sight, the laundry was not ready, and we had to haul our luggage down the steep steps ourselves. Finally, Muhammed showed up looking like he just woke up. He demanded we pay a tax, but would not provide any paperwork to show what we were being asked to pay!
Nadir, 2-night trip

8/10 Very good

Tolles Riad mitten in der Medina
Tolles Riad mitten in der Medina mit marokkanischem Flair. Auf der Terrasse genießt man morgens seinen Kaffee und Minztee mit Blick auf die Stadt und die Berge. Das Personal ist sehr freundlich und zuvorkommend, alles hat wunderbar geklappt. In 10 Sekunden ist man mitten in der Medina, toller Ausgangspunkt für viele Ausflüge.
Arno, 4-night trip

8/10 Very good

Comfortable stay in sister Rocco and private tour
We spent 3 nights in the newly and beautifully restored small sister of Riad Rocco - quiet but close to the main street, a great place to be based. Very comfortable beds and constant hot water. Staff are incredibly helpful. Breakfast is generous. We took a 3 nights/ 4 days private tour from Fez to Merzouga, to Todra Gorge, to Ouarzazete, to Marrakech. The driver, Hassan and Mohamed, staff member, gave us a great trip. They were always kind and friendly and committed to giving us a wonderful time, showing us the sights and introducing us to excellent local cuisine. We recommend that Mustapha, the manager with whom we booked the trip is consistent in explaining what is included, i.e. which meals.
Clare, 2-night trip

8/10 Very good

Struttura in ottima posizione dentro La medina
Struttura in pieno centro della Medina. Staff ospitale
Emanuele, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

第一天抵達時地點有點難找，還是花了點錢請人帶路。但熟悉了之後，其實距離景點與車站是非常方便的。
非常漂亮的傳統式建築，地點與裝潢都非常滿意，工作人員也非常親切。唯一美中不足的是我們住宿的房間廁所有嚴重的下水道(廁所)味道，我不知道別的房間是否也是如此。
2-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Horrible and Unwelcoming
We had a reservation for 3 nights and it was so bad we only stayed 1 night. The staff told our driver that they would meet us in the square with a luggage cart and escort us to the riad. If you've been to Morocco, you know this is a necessity, especially in a medina the size of Fez. They said they would be there in 2 minutes, 25 minutes later they had not arrived and would not answer the phone. We hired a local in the square to take us to the riad and we paid for it. The staff at the Rocco then argued when we arrived and said they did send someone. We were the ONLY white van and this was a lie. The inside of the riad was dark and unwelcoming. The staff was not friendly. We were not provided any information or even a map of the medina. I needed to go bathroom and the public bathroom off the lobby is a squatty potty in the floor. They walked us upstairs to the room (2 flights of steep steps) and did not offer to help with a single bag, even though the entirety of the staff are kids in their early 20s. They offered coffee and tea and we said yes, but they never made it. The room was clean, but when we took 1 shower the floor immediately flooded and rolled into the bedroom. My bed was in a puddle. The "beautiful rooftop" is a few tables, dead plants, broken down wicker chairs, and views of glass spiked roofs. When I went to breakfast earlier than my roommates the staff walked past me 20+ times without even offering coffee. Save yourself the trouble. Just awful.
Jes, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

En el corazón de la Medina!
El Riad es muy bonito. Esta en el corazon de la Medina. Habitacion pequeña pero acogedora. Te buscan parking (de pago) si vienes en coche. El personal es muy amable.
Jorge, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Medina location, helpful staff
The staff helped with a guided tour and transfers, also very kind getting a snack for our hungry selves on arrival. A nice Riad with terrace but not for those who struggle with stairs!
Michael, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Accueil exceptionnel de Hassan et Wafae, très bon emplacement dans la médina, petit déjeuner excellent servi sur une jolie terrasse avec vue imprenable sur le tombeau des merinides, la chambre standard dispose d'une Grande et belle Salle de bains orientale, avec douche revigorante, et d'une très bonne literie. Ambiance vraiment amicale, grandes discussions avec Hassan le soir sur la terrasse avec un bon the à la menthe. L'equipe peut organiser le transfert aeroprort et des excursions. Abdul Notre guide officiel francophone pour la visite de la médina etait passionnant. On a quand même super bien dormi. Bref rapport qualité prix imbattable et équipe adorable ! Merci et à bientôt !
Caroline, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel accueillant, cadre familiale
Personnel accueillant au sein d'un charmant Riad dans la Médina de Fès, ces derniers nous étaient aux petits soins et nous ont prodigués de nombreux conseils pour passer un agréable séjour. Je recommande.
This review was submitted before 2018 and has not been verified.

6/10 Good

Quelques réparations à prévoir dans la chambre. Voir à varier plus les petits déjeuner. Sinon hôtel correct, personnels présent et bienveillant. Un peu bruyant le soir mais après ça ce calme.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel correcto para su categoria
Hotel decente, estaba limpio y habitaciones amplias, suficiente para una noche
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

安静 舒适
酒店位置在老城里面 不是很好找 但是酒店是超有味道的老宅改建的 出门就可以逛fez的麦地那 我们定了四人间 房间很大 淋浴的水也很大 很舒服 不过没有垃圾桶 感觉有点不方便 对了 酒店的老板还有服务员都超级热情 早餐也很丰盛（预定的时候说是没有早餐的）
This review was submitted before 2018 and has not been verified.

2/10 Poor

Unfortunately this is a misleading hotel who's staff lie to get you to stay here. I paid for a suit with 2 double beds. The confirmation email stated I would get 2 double beds but we got only 1 double bed and a very small single bed. This hotel also advertised being a spa this is not true either and the nearest would be a local Hamam used by The locals which is down the road and in the busy restaurant district!? I complained that the room was not what I was promised. The manager said he would meet us in the morning and give us a refund or spa treatment. We waited but he did not show and the receptionist had a smug look on her face and charged us for the airport transfer. The room had no cupboard to hand your clothes and only had a broken wooden rail with a few hangers! Totally rubbish experience. Far better Riad in Fes at cheaper prices.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Amazing Riad and lovely people
It was very good.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Fes octobre 2016
Nous avons séjournes 3 nuits avec notre fils des amis et leurs filles tout le monde a été dorloté le propriétaire et l'équipe ont tout fait pour rendre notre séjour agréable et les repas sur place sont parfaits