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All properties in Chester, England, United Kingdom

DoubleTree by Hilton Hotel and Spa Chester

4-star hotel with 2 restaurants, near Countess of Chester Hospital

  • Free WiFi and free parking
From
£87

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Poolside Bar
  • Pool
  • Indoor Pool
Indoor Pool. Image 1 of 150.
1 / 150Indoor Pool
Warrington Road, Chester, CH2 3PD, England, United Kingdom
8.4.Very good.
  • The hotel is really nice, but we didn't have a great experience with customer service.…

    Jul 18, 2021

  • Lovely room , but disappointed with service of room , had clean towels on arrival but…

    Jul 18, 2021

See all 632 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 219 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club

For families

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Chester Zoo - 45-min walk
  • Chester Cathedral - 43-min walk
  • Countess of Chester Hospital - 2.3 mi / 3.8 km
  • Grosvenor Museum - 2.4 mi / 3.9 km
  • Chester Racecourse - 2.6 mi / 4.1 km
  • Chester Castle - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Twin Room
  • Twin Room
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed (Family)
  • Room, 1 King Bed, Accessible
  • Presidential Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed (Deluxe)

Location

Warrington Road, Chester, CH2 3PD, England, United Kingdom
  • Chester Zoo - 45-min walk
  • Chester Cathedral - 43-min walk
  • Countess of Chester Hospital - 2.3 mi / 3.8 km

What’s around

Landmarks

  • Chester Zoo - 45-min walk
  • Chester Cathedral - 43-min walk
  • Countess of Chester Hospital - 2.3 mi / 3.8 km
  • Grosvenor Museum - 2.4 mi / 3.9 km
  • Chester Racecourse - 2.6 mi / 4.1 km
  • Chester Castle - 2.6 mi / 4.2 km
  • Chester Golf Club - 3.1 mi / 4.9 km
  • Cheshire Oaks Designer Outlet - 4.7 mi / 7.5 km
  • Blue Planet Aquarium - 5 mi / 8.1 km

Getting around

  • Liverpool (LPL-John Lennon) 26-min drive
  • Manchester Airport (MAN) 32-min drive
  • Bache Station 4-min drive
  • Chester Station 6-min drive
  • Ellesmere Port Station 7-min drive

At a glance

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Mountain biking nearby
  • Segway rental/tour nearby

Working away

  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 2777
  • Conference space size (meters) - 258

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built – 1975
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Over 16 access only, Surcharge for Spa and Pool has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a spa tub and Turkish bath/hammam.

The spa is open daily.

Dining

Marco Pierre White – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

Garden Room and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • DoubleTree Hilton Hotel Chester
  • Hilton Chester Doubletree
  • Chester Hilton International
  • Doubletree By Hilton Chester Hotel Chester
  • Hilton International Chester
  • Doubletree By Hilton Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel
  • DoubleTree by Hilton Hotel and Spa Chester Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel Chester
  • Doubletree By Hilton Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel
  • DoubleTree by Hilton Hotel and Spa Chester Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel Chester
  • Doubletree Chester Hilton
  • Doubletree Hilton Chester
  • Doubletree Hilton Hotel Chester
  • Hilton Chester

Optional extras

English breakfast is offered for an extra charge of GBP 15 per person (approximately)

Policies

Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the health club or fitness facility without adult supervision.

Guests must contact this property in advance to reserve sofa beds.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Hotel and Spa Chester does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there are 2 on-site restaurants. Nearby restaurants include The Piper (7-min walk), Artichoke (2.1 mi) and Meadow Lea Farm Coffee Shop (2.2 mi).
  • Have fun with activities such as horse riding, mountain biking and zip-lining, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy other amenities such as a Turkish bath and spa services. DoubleTree by Hilton Hotel and Spa Chester also has a picnic area and a garden.
8.4.Very good.
  • 10.0.Exceptional

    Nobody answered the phone we wanted to book the restaurant for an evening meal no answer on reception or direct number for the restaurant tried several times it wasn’t that busy either poor service for a Hilton hotel there loss

    Deborah, 2 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff

    Nice hotel with friendly staff. Good food and COVID-secure for the most part. Mattress on the bed was very hard and uncomfortable, but staff responded quickly when we raised this problem.

    2 night trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Decent value break

    Very pleasant if slightly “sterile”. I’m not sure whether the COVID-based lack of room cleaning, for a 6 night stay, is slight overkill and the one time we requested it was forgotten. Decent breakfast. Could have used some sun chairs in the attractive garden although probably don’t get such scorching weather too often. Would return

    Anthony, 6 night trip, Jul 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fab!

    Lovely staff, so helpful. Big free car park on-site. Perfect for a little getaway. Felt so looked after. Prices are increased a lot during peak times but off-peak it’s quite reasonable. Would love to visit again.

    Eve, 1 night trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel great, in house restaurant not so much

    Hotel was amazing easy check in and out. Very clean room with good amenities. Was let down by the in house restaurant... 1st night we ate there was great, food was fab service was good. So we decided to eat there the 2nd night too. After we were sat at our table it took 25 mins of being ignored and walked by until we flagged someone down to order drinks and food. It then took a further 25 minutes for our food to arrive amd we still never even had our drinks. Such a mixed review of the restaurant 1st night great, 2nd night wouldn't want to go again

    Lisa, 2 night trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overnight stay

    A pleasant stay in Chester for the evening. Hotel was good and provided all we needed.

    jeremy, 1 night trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Family stay, little disheartened

    Stayed in this type of room previously where the tv is in the middle and rotates, this is the room I thought we were getting and it’s wasnt. This room is smaller and even though. Family room felt there was no separation from the children at night time

    1 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Just ok

    Breakfast was awful and disappointing! Room was ok but quite dusty! Toilet was running all night!

    Expedia, 1 night trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All good

    Warm wemcome, staff friendly and very covid secure. Excellent choice at breakfast

    3 night family trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Double Tree Chester

    A very nice and clean hotel. Very friendly staff who were very helpful. Would definitely stay here again.

    A G, 5 night trip, Jun 21, 2021

    Verified Hotels.com guest review

See all 632 reviews