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1 room, 2 adults

The Castle at Swan Lake

3.5-star3.5 stars
7905 Greenhow Road, Vernon, BC, V1B 3S2, Canada

Comfortable Vernon guestrooms with kitchens
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Lovely, spacious clean property in excellent location.Aug 6, 2019
  • Nice, spacious rooms which was perfect for our stopover but limited food offering that…Jul 15, 2019

The Castle at Swan Lake

from £116
  • King Deluxe Suite
  • King Executive Suite

What’s around The Castle at Swan Lake

Landmarks

  • Columbia Mountains - 1-minute walk
  • Okanagan Lake - 5.5 mi / 8.9 km
  • Swan Lake - 1.4 mi / 2.2 km
  • Historic O'Keefe Ranch - 3.5 mi / 5.7 km
  • Village Green Centre - 3.9 mi / 6.3 km
  • Polson Park - 5.7 mi / 9.2 km
  • SunValley Speedway - 6.7 mi / 10.9 km
  • Hillview Golf - 6.9 mi / 11.1 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) 41-min drive

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-10:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Property is located on a hill and guests with mobility issues may find accessibility limited.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 25

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free on-site self-parking

  • Free on-site motorhome/coach/lorry parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
Working away
  • Business centre
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Lift
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Fireplace
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher
More
  • Daily housekeeping
  • Access via exterior corridors

The Castle at Swan Lake’s small print

Also known as

  • Castle Swan Lake Pomeroy Hotel Vernon
  • The Castle at Swan Lake Hotel
  • The Castle at Swan Lake Vernon
  • The Castle at Swan Lake Hotel Vernon
  • Castle Swan Lake Pomeroy Hotel
  • Castle Swan Lake Pomeroy Vernon
  • Castle Swan Lake Pomeroy
  • Castle Swan Lake Hotel Vernon
  • Castle Swan Lake Hotel
  • Castle Swan Lake Vernon
  • Castle Swan Lake
  • The Castle at Swan Lake by Pomeroy

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to October.
  • Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

    Contactless check-in and contactless checkout are available.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Deposit: CAD 200 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Castle at Swan Lake

    • Does The Castle at Swan Lake offer free cancellation for a full refund?
      Yes, The Castle at Swan Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Castle at Swan Lake?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Castle at Swan Lake?
      Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
    • Is there a pool at The Castle at Swan Lake?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at The Castle at Swan Lake?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at The Castle at Swan Lake?
      You can check in from 4 PM - 10:30 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
    • Are there restaurants at or near The Castle at Swan Lake?
      Yes. Nearby restaurants include Temptasian Restaurant & Lounge (3.6 mi), Browns Socialhouse (4 mi) and Wasabi Japanese Restaurant (4.1 mi).
    • What is there to do at The Castle at Swan Lake and nearby?
      The Castle at Swan Lake has a seasonal outdoor pool and a picnic area, as well as a garden.

    Recent reviews

    Superb 9.2 From 439 reviews

    Exceptional 10.0
    Good location room very spacious well equipped comfortable very clean and well presented we opted for an executive room and was pleased to be at the back of the hotel still with great views of the lake but away from the very busy main road.
    gb2 night trip
    Exceptional 10.0
    An absolute must!
    Fantastic hotel room, facilities and staff. We only stayed for one night on our way to whistler and loved it! Utterly beautiful room and fantastic hot tub and pool area. We got take out from the restaurant which was good value and delicious. Can not fault this hotel, definitely would recommend.
    Natasha, gb1 night trip
    Exceptional 10.0
    Overnight stay.
    Beautiful all suites hotel. Lovely huge room with every possible amenity.
    MR, gb1 night romance trip
    Very good 8.0
    Suites are well furnished and cared for. Kitchen has ample cookware and dishes etc. Staff is very helpful and friendly.
    Ernie, ca4 night business trip
    Exceptional 10.0
    It's always super clean, rooms are so spacious. Restaurant was closed for the season but it's great food when it's open.
    SHANNON, ca1 night business trip
    Exceptional 10.0
    Fabulous place. Super room and wonderful view outside the window
    us2 night romance trip
    Exceptional 10.0
    roper suite
    As always, the staff were very friendly and helpful. The units are a good size and the full kitchen is great for long stays.
    Phillip, ca3 night trip
    Exceptional 10.0
    Perfect place for a getaway
    An outstanding experience. Everyone was so nice and accommodating. So friendly. The hotel was so cute and cozy. Beautiful large suites. Definitely will be my go to place and will what be what I recommend to others
    Lee, ca2 night trip
    Exceptional 10.0
    This was our 2nd stay, the suites are perfect in size and comfortable. Great staff, very friendly 😊
    Darcy, ca1 night business trip
    Exceptional 10.0
    We loved the spacious room with the kitchenette. The staff was excellent and Trudy in particular went over and above to be helpful.
    Darcy&Lloyd, ca2 night romance trip

    The Castle at Swan Lake