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Phoenix Heights By Bridgestreet

4.0 star property
Apartment within easy reach of O2 Arena

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Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with cable channels, TV, DVD player
Apartment, 1 Bedroom | 1 bedroom, desk, blackout curtains, iron/ironing board
Fridge, microwave, oven, stovetop
Front of property
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Separate bedrooms
  • Airport transfer
  • Lounge area
  • Laundry facilities
  • Kitchen
  • Refrigerator

Main amenities (2)

  • Airport shuttle
  • Laundry service

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Living room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, desk, blackout curtains, iron/ironing board

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms (with Sofa)

Apartment, 2 Bedrooms (with Sofa) | Living room | 32-inch flat-screen TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms (with Sofa)

Highlights

Separate dining area
Separate sitting area
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Blackout curtains
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Blackout curtains
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
London, England

What's nearby

  • Tower Bridge - 8 min drive
  • ExCeL Exhibition Centre - 8 min drive
  • Tower of London - 9 min drive
  • London Bridge - 11 min drive
  • O2 Arena - 11 min drive

Getting around

  • London (LCY-London City) - 15 min drive
  • London (STN-Stansted) - 49 min drive
  • London (LTN-Luton) - 58 min drive
  • Heathrow Airport (LHR) - 69 min drive
  • Gatwick Airport (LGW) - 72 min drive
  • Shadwell Station - 6 min drive
  • Wapping Station - 6 min drive
  • Limehouse Station - 28 min walk
  • South Quay DLR Station - 5 min walk
  • Heron Quays DLR Station - 6 min walk
  • Canary Wharf Underground Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪Obicà - ‬6 min walk
  • ‪Five Guys Canary Wharf - ‬7 min walk
  • ‪Bokan 38/39 - ‬3 min walk
  • ‪Seoul Bird - ‬7 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Phoenix Heights By Bridgestreet

At Phoenix Heights By Bridgestreet, you'll be within a 10-minute drive of Tower Bridge and ExCeL Exhibition Centre. Apartments feature bonuses such as kitchens and washers/dryers, along with flat-screen TVs and DVD players. The property is only a short walk to public transportation: South Quay DLR Station is 5 minutes and Heron Quays DLR Station is 6 minutes.

Languages

English, Italian, Lithuanian, Polish, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The check-in location differs from the property location; go to: [39 Westferry Circus, London E14 8RW]
  • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • Cots (infant beds): GBP 24.0 per night
  • High chair

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: GBP 24.00 per night

Bathrooms

  • Combined shower/bath
  • Rainfall shower head
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 32-inch flat-screen TV with cable/satellite service
  • DVD player

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Phone
  • Blackout curtains

Location highlights

  • Near the airport
  • Near a metro station
  • In the business district

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 8 floors

Fees & policies

Refundable deposits

  • Deposit: GBP 150.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for GBP 24.0 per night
  • Rollaway beds are available for GBP 24.00 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Bridgestreet Phoenix Heights
Phoenix Heights
Phoenix Heights Bridgestreet
Phoenix Heights Bridgestreet Apartment
Phoenix Heights Bridgestreet Apartment London
Phoenix Heights Bridgestreet London
Phoenix Heights By BridgeStreet London, England
Phoenix Heights By Bridgestreet London
Phoenix Heights By Bridgestreet Apartment
Phoenix Heights By Bridgestreet Apartment London

Frequently asked questions

Does Phoenix Heights By Bridgestreet offer free cancellation for a full refund?
Yes, Phoenix Heights By Bridgestreet does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Phoenix Heights By Bridgestreet?
Sorry, pets aren't allowed.
Is parking offered on site at Phoenix Heights By Bridgestreet?
Sorry, there's no on-site parking at Phoenix Heights By Bridgestreet.
Is an airport shuttle service offered by Phoenix Heights By Bridgestreet?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Phoenix Heights By Bridgestreet?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Does Phoenix Heights By Bridgestreet have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Phoenix Heights By Bridgestreet like?
Phoenix Heights By Bridgestreet is a short 5-minute walk from South Quay DLR Station and 17 minutes' walk from Thames River.

Phoenix Heights By Bridgestreet Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

The location worked great for the conference I was attending. It was challenging to pick up the key in a different location than the property I was actually staying at. The Uber driver dropped me off quite a distance from the front desk location and dragging my luggage around was difficult.
5-night trip
Verified Orbitz guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

6/10 Good

Average apartment, good service
Overall, an okay stay. I felt that the furniture could do with an update (the sofas were very uncomfortable, which is the main reason for my low score on comfort). The beds were comfortable which is the main thing. The apartment was also VERY hot. It was uncomfortable when sleeping on the first night. The second night I propped open all the windows with tea spoons (yes really, the windows didn't stay open by themselves) then it was slighlty more bearable. Probably wouldn't stay again, but the service was excellent from the reception team.
Expedia, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Completely unsatisfactory process of arrival.
Getting into the property requires a ridiculous process, which you discover after paying. I paid a 4star price and got a 1star experience.
Richard, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was excellent, view from this room was very nice. Room WiFi was not very poor but we did not report it either so possibly it was something they could have had checked. In general very nice and would definitely consider on another trip.
DenisePauls, 7-night family trip
Verified Expedia guest review

8/10 Very good

Nice gaff in canary. Beware the extra walk
First up, check in. It was a bit inconvenient to get keys 15 mins walk away from the apartment. That said, the young man on reception was outstanding. The apartment itself had a great view, was clean and comfortable. A little basic and the kitchen did smell of takeaway food. But, it was great value & id probably use again. Just a little more attention & it’d be top marks. Top marks to reception guy though.
James, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location for Canary Wharf.
This location is perfect. Minutes walk from Central Canary wharf and two underground stations. Local restaurants (a great one straight downstairs in the same building), supermarkets and take ways all with in easy walking distance
Adam, 14-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent locatiom, super confy spaces for a family, and very good . Larisa from Tijuana, Mexico
4-night family trip
Verified Expedia guest review

8/10 Very good

Amazing location with all the amenities you could need Be prepared for it to be noisy with a lot of construction happening in the area, but great location to get anywhere very easily. The staff at check in were exceptional friendly and helpful and made us feel very welcome
6-night family trip
Verified Expedia guest review

8/10 Very good

Perfect for our stay.
Great apartment. Spacious well equipped and nicely maintained. Near the tube with good shopping. The only 2 negitives were having to pick up the key at an alternative location and the distance from central London. On the plus side the tube is easy to access.
Teri, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Fantastic property, tiny bit noisy but for central London this is expected. Fab stay. Thank you
2-night trip
Verified Expedia guest review

8/10 Very good

Great Canary Wharf appartment
Excellent space within walking distance of all businesses in Canary Wharf
Francis, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location. Close to two train/underground stations. Close to excellent restaurants. Bed sizes in USA and England are not the same. Had one bathroom for six people which was a challenge.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Good sized apartment
Comfortable apartment all amenities available and handy for DLR
Wayne, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We had a very comfortable 4-night stay in the 2-bedroom apartment. It was so spacious, our 9-mth old baby got plenty of room crawling around, and we adults felt relaxed too. The underground station is nearby which is very convenient.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good for business trip
Nice, spacious apartment, nice view over the city and Canary Wharf. There was a welcome package upon arrival with drinks, coffee, milk and snacks which was very nice. Ladies at the reception location where very nice and helpful. For me, always a bit of a problem picking up the key from a different location, especially when you got luggage to carry.
Mihaela, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Overall the property was good. Finding the location to pick up the key was challenging and could be better relayed online. There’s lots of exciting construction happening in the surrounding area and in the early morning it can get noisy with machinery etc
Roderick, 5-night trip
Verified Expedia guest review

8/10 Very good

Lack of Air conditioner made it unpleasant during a heat wave in the UK. Although fans were provided. it still didn't help much.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great find in a great area.
This was a very nice apartment (Flat) very close to the tube (Canary Wharf) and the DLR (South Quey). There’s shopping, restaurants all within easy walking distance. Very modern area but walking distance to quaint Greenwich. Lots of extra room in the flat. Could fit 5 pretty easily. We had three and it was big enough we could have lived in it as our main residence.
Verified Hotels.com guest review

6/10 Good

Lovely property BUT
Stayed there for a few nights on a business visit. The apartment was lovely, spacious, clean, with nice views; however, you need to check in at a different building then walk for 12 minutes to get to it. So good luck with that if you have luggage because they do not provide shuttle service. Secondly, I had to call them twice in these 4 days because there was no hot water in the apartment. Apparently the problem happened before but no serious action was taken, and I was placed in it even though the problem had occurred before without proper checks after. Thirdly, the checkout time is way too early, at 10 am. Which a big nuisance specially that you need to relocate your luggage to the other building if you want to collect it later.
Saud, 4-night trip
Verified Expedia guest review

8/10 Very good

Great location and close access to underground/DLR station. Safe and clean area. Apartment was clean and had all the utensils you need in the kitchen. But be aware that there is no onsite reception/concierge. Will need to go to their office personally to get the apartment key which is located 10+ mins walk away from building apartment. Do not expect to see a big sign of the hotel / company on the building nor on the building front door, this took time for us to find the building. We didn't know and found it out on the hard way until we arrived on site.
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Value for money, near the city of London
Value for money at Canary Wharf.
Verified Hotels.com guest review

10/10 Exceptional

My friend and I took our 3 children the youngest being 9 to London to do some sightseeing. The Bridge Street appartments were lovely as were the staff. We did however have issue with the roll out bed. When I booked the appartments through Trivago. On booking I spoke with the lady about how the small print read that it would cost us extra for a roll out bed. I also said that if this was the case, as we were on a budget we would have to book elsewhere. She confirmed to me that there would be a sofa bed in the lounge and this would not be any extra. This was great and I booked it. On arrival to the appartments we discovered there was no sofa bed and contacted Bridge Street appartments and was told that we would have to pay for the extra bed. I would not have booked the apartment for 5 people if I had known there was only accomadation for 4 people. The gentleman was very polite and said I would have to pay but if we could get in touch with Hotels.com to see if we could get the problem sorted out. I contacted them and they found my booking and was to get back in touch with Bridge Street Appartments. This went backwards and forwards the whole of our 3 days holiday in London which spoilt my enjoyment as I was worried about having to pay the extra £50. It was resolved the Thursday afternoon when we were going home and I did not have to pay the extra £50. I enjoyed my stay but was stressed about having to pay the extra money that I hadn't budgeted for.
Verified Hotels.com guest review