Located near Tower Bridge, Novotel London Canary Wharf Hotel offers an upscale eco-certified retreat. Start your day with a delicious breakfast at Canary Coffee, unwind in the sauna or take a refreshing dip in the indoor pool. With multilingual staff and free WiFi, this hotel's helpful team is on hand to make your stay unforgettable.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Connecting rooms available
Bar
Pet-friendly
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Rooftop terrace
Breakfast available
Fitness centre
Sauna
24-hour room service
Coffee shop/cafe
Business centre
Meeting rooms
Terrace
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
The current price is £142
£142
includes taxes & fees
21 Mar - 22 Mar
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Superior Double Room, 1 Double Bed
Superior Double Room, 1 Double Bed
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
21 sq m
Sleeps 2
1 Double Bed
View all photos for Superior Room, 2 Single Beds, Accessible
Superior Room, 2 Single Beds, Accessible
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
25 sq m
Sleeps 2
2 Single Beds
View all photos for Superior Twin Room, 2 Single Beds
Superior Twin Room, 2 Single Beds
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
21 sq m
Sleeps 2
2 Single Beds
View all photos for Studio, 1 King Bed
Studio, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
40 sq m
Sleeps 2
1 King Bed
View all photos for Executive Room, 1 Double Bed (Premium)
Executive Room, 1 Double Bed (Premium)
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
21 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
21 sq m
Sleeps 3
2 Single Beds
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
40 sq m
City view
Sleeps 2
1 King Bed
View all photos for Superior Double Room, 1 Double Bed, City View
Superior Double Room, 1 Double Bed, City View
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
21 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Superior Twin Room, 2 Single Beds, City View
Novotel London Canary Wharf Hotel features a rooftop terrace and puts you within a 15-minute walk of Thames River. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this eco-friendly hotel include an indoor pool, a sauna and a snack bar/deli. The helpful staff and breakfast get great marks from fellow travellers. The property is only a short walk to public transportation: Heron Quays DLR Station is 6 minutes and South Quay DLR Station is 6 minutes.
Languages
English
At a glance
Hotel size
313 rooms
Arranged over 39 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Romance packages
Facilities
Built in 2016
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
An indoor pool
Bike parking
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Hardwood flooring in room
Deep-pile carpet in room
Room amenities
Be entertained
55-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Canary Coffee – On-site coffee shop.
BOKAN 37 – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
BOKAN 38 – This cocktail bar only serves light fare. Open daily.
BOKAN 39 – On-site rooftop bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 25 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London
Frequently asked questions
Does Novotel London Canary Wharf Hotel offer free cancellation for a full refund?
Yes, Novotel London Canary Wharf Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel London Canary Wharf Hotel?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Canary Wharf Hotel?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Novotel London Canary Wharf Hotel?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel London Canary Wharf Hotel and nearby?
Novotel London Canary Wharf Hotel has an indoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Novotel London Canary Wharf Hotel?
Yes, Canary Coffee offers international cuisine.
What's the area around Novotel London Canary Wharf Hotel like?
Novotel London Canary Wharf Hotel is a short 6-minute walk from Heron Quays DLR Station and 13 minutes' walk from Thames River. Travellers say that the hotel is in a great location.
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Novotel London Canary Wharf Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Jan 2025
Lovely to stay and very nice and quiet
Yuk Sing
Yuk Sing, 3-night trip
10/10 Exceptional
17 Feb 2025
Amazing Stay
My stay at the Novotel was amazing, we stayed on the 32nd Floor in the executive double with city view and the view of the city at night is amazing, only downside to my stay was the privi glass on the bathroom was broke so had no privacy.
Liam
Liam, 1-night trip
10/10 Exceptional
1 Jan 2025
really good amazing service and help had such a lovely amazing time
Verified traveller
1-night trip
10/10 Exceptional
15 Oct 2024
Great place to stay
Tracey
Tracey, 2-night trip
10/10 Exceptional
12 Jan 2025
Great staff great hotel.
This was a lovely experience!, seamless check in and friendly staff. Excellent value for a Suite in Canary Wharf and the view was breathtaking! I plan on returning.
Adrian
Adrian, 3-night trip
10/10 Exceptional
2 Jan 2025
Had an amazing stay with my partner really enjoyed the hotels just didn’t find the pillows comfortable apart from that everything else was nice
A
A, 2-night trip
10/10 Exceptional
13 Jan 2025
Amazing
Verified traveller
2-night trip
10/10 Exceptional
19 Nov 2024
The receptionest was extremly kind it was a lovely stay the brekfast is very good but really packed and understaffed
Lara
Lara, 2-night trip
4/10 Fair
15 Feb 2025
good but bad
it was a nice stay the pool was good and hotel aesthetic was nice but the tv was awful. it’s said it had youtube on it but was extremely laggy and ruined my movie night plan with my wife. it ruined her birthday which is very upsetting.
Zeshan
Zeshan, 1-night trip
10/10 Exceptional
24 Dec 2024
Good for city airport
Nice hotel, good service, high floor. £20 for a room.service pizza was a bit steep and had to pay by card as opposed to put it on the room which felt sketchy
David
David, 1-night trip
8/10 Very good
13 Aug 2024
Nice place to stay!
Ricardo
Ricardo, 3-night trip
10/10 Exceptional
27 Oct 2024
Very nice room service was great defl recommended
Adama
Adama, 3-night trip
8/10 Very good
15 Nov 2024
Great hotel and location, few missing features
Overall great, spacious, comfortable! Only downsides no Smart TV, and our room did not have a coffee machine.
M
M, 2-night trip
10/10 Exceptional
15 Sept 2024
Rado was great!
Aileen
Aileen, 1-night trip
10/10 Exceptional
31 Aug 2024
Lovely stay
Staff were courteous and helpful.
We had spectacular views of London and enjoyed the views from the bar and during breakfast.
A short walk from the shops and restaurants at Canary Wharf so an ideal location.
Yvonne
Yvonne, 1-night trip
8/10 Very good
3 Sept 2024
Great stay shame the roof too was closed will be back
Bally
Bally, 3-night trip
10/10 Exceptional
20 Jul 2024
Lovely hotel and views! Good breakfast!
Roy
Roy, 3-night trip
10/10 Exceptional
23 Sept 2024
The check-in process was easy; the staff was outstanding. The breakfast was one of the highlights of our stay and the dining staff went above and beyond to accommodate us including daily reserving a table for six and making jokes that made our party feel comfortable and welcome. When we return to London (from the U.S.) we will look no farther for our hotel stay than Novotel, Canary Wharf.
Othello
Othello, 3-night trip
10/10 Exceptional
28 Jun 2024
Very nice hotel
The room and the facilities were excellent,
Verified traveller
1-night trip
10/10 Exceptional
20 Aug 2024
Loved the hotel!! Area was a bit too remote, and too much construction made accessing the hotel difficult.
Kimberly
Kimberly, 7-night trip
10/10 Exceptional
22 Jul 2024
Excellent hotel, rooms lovely. We were upgraded to a city view room which was amazing
Carolyn
Carolyn, 4-night trip
10/10 Exceptional
22 Aug 2024
Great interior . Very interactive front desk. Enjoyed the Bokan bar experience.
Kingsley
Kingsley, 1-night trip
10/10 Exceptional
28 Apr 2024
Great location, perfect room.
Arunah
Arunah, 2-night trip
10/10 Exceptional
30 Sept 2024
September stay
We booked a room with a city view, and the view was amazing!
Could not fault the room, comfy bed and good bathroom.
However, the bathroom screen did not have a rubber seal on meaning the floor did get soaked every time we had a shower.
Will definitely stay again!
Verified traveller
2-night trip
10/10 Exceptional
20 May 2024
Rooms very clean and tastefully decorated, perfect for 2 and staff was very pleasant and helpful