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ibis Mackay

4.0 star property
Mackay hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Mackay

Exterior
Outdoor pool, pool loungers
Breakfast, lunch served; Modern European cuisine, al fresco dining
Front of property – evening/night
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Connecting rooms available
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is £55
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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Pool
Free parking
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (596)
The price is £64
includes taxes & fees
22 Dec - 23 Dec
The Marco Polo
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About the area

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740

What's nearby

  • Harrup Park - 5 min drive
  • Caneland Central - 7 min drive
  • Mackay Base Hospital - 7 min drive
  • Bluewater Lagoon - 7 min drive
  • Mackay Marina Village & Shipyard - 15 min drive

Getting around

  • Mackay, QLD (MKY) - 3 min drive
  • Mackay Station - 4 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪KFC - ‬5 min drive
  • ‪Burger Urge - ‬7 min drive
  • ‪Shamrock Hotel - ‬5 min drive

About this property

ibis Mackay

Enjoy your visit to Mackay with a stay at ibis Mackay. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli and a terrace. Fellow travellers like the helpful staff and airport.

Languages

English

At a glance

Hotel size

  • 152 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.4 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

TurBARlence – This pub specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 11 to 25 for adults and AUD 11 to 25 for children
  • Late checkout can be arranged for an extra charge of AUD 60 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Parking

  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

Does ibis Mackay offer free cancellation for a full refund?
Yes, ibis Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ibis Mackay?
Yes, there's an outdoor pool.
Are pets allowed at ibis Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at ibis Mackay?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of AUD 60 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at ibis Mackay and nearby?
Ibis Mackay has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near ibis Mackay?
Yes, TurBARlence offers al fresco dining and Modern European cuisine.

ibis Mackay Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Close to airport
Located next to airport so very convenient. Room was clean & tidy. Bed was super comfy. Lovely shower. Only negative was we called to ask about room service and were told the menu would be available via the hotel compendium QR code on the tv. Compendium states to view pages 13-17 but only goes to page 13 with no menu. Thus, we did not order any food this time. We have previously had meals at the hotel and they have always been very good.
Louise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Shane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Smaller but modern and comfortable and very clean room. Quiet. Steps away from airport terminal. Tasty food at restaurant and they kindly allowed me to check in early and check out late
Reuben, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Below average
Bed was uncomfortable. Shower is too small. Not worth it, unless you dont have transport from the airport to stay somewhere else.
Bret, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Tanielle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy bed, wonderful sleep
Bed was super comfortable, room was dark, service was great. Would stay again .
Kiri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location to catch early flight.
Quick stay to catch early flight. Convenient .
Marie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for overnight for flight
Sung, 1-night family trip
Verified Expedia guest review

4/10 Fair

Wendy, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Maria, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Location at airport , away from everything
Harry, 2-night trip
Verified Expedia guest review

10/10 Exceptional

flora, 1-night trip
Verified Expedia guest review

4/10 Fair

Choi Mei, 1-night trip
Verified Expedia guest review

8/10 Very good

Abel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Was nice stay .i had a seperior room booked but the room i was given wasnt that big but was a loverly stay. Cleaners could do a slightly better job on bathroom .facial hairs all over sink .but easy fix
Scotty, 1-night business trip
Verified Expedia guest review

6/10 Good

Average Hotel, but sadly one of the best available in Mackay at the time of booking.
Dan, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Kemika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blake, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy walk from Airport. Close to BB Print Stadium and sporting precinct. Clean almost like new rooms. Comfortable bed. Very quiet room with blackout blind. Breakfast was very good. Staff friendly and helpful. We had a good view of the lights across the airport to town at night. Daytime view was the mountain ranges in background with airport car park and runway which was pleasant to sit at the desk and look out at the view. Requires a second chair and free bottled water in the room. Highly recommend.
Barbara, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Friendly staff who were welcoming and helpful. Right next to airport (which can be a positive or negative). Decent sized room and facilities were great for the price. Not a 5 star hotel of course, but very good overall. Clean, good beds, great location if you have a flight. Bar and restaurant was decent food. I would definitely stay here again.
Michael, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

exellent
Eddie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

4/10 Fair

We got into the motel at 9.30pm after a long day of travelling . Checked in and was given our room key. The room key we were given was for a room that already had someone staying in it!! We woke the other guests by trying to get into their room!! Poor form checking 2 different parties into the same room!! Was well after 10pm by the time we got to a new room….
Jodi, 1-night romance trip
Verified Expedia guest review

6/10 Good

Dirt marks in the walls,air conditioner not working properly and the stink of sweat and stale deodorant in the room. Quite disappointed 😞
Louise, 3-night trip
Verified Lastminute guest review