room was not ready at 2pm check in, had to wait, when it was ready, was not completely clean yet, i think because i hurried them... asked for drinks, the receptionist nodded but did nothing, when asked again, he told me to go upstairs to restaurant to order? basically ignored us, breakfast staff pretend not to notice your request, staff was not nice at all, except a young slender man with glasses, he was terrific, the rest were so rude and ignored us when we ask for help. i like the room, was nice and they have nice plants and garden but the staff service and unfriendliness and attitude and the worst breakfast in the world, all breakfast food was inedible, was disappointing enough for us to check out and find another hotel even if we dont get our money back. .also i know is Vietnam but i just dont like seeing beautiful birds in cages everywhere, i guess i should not go to Vietnam...also the view is not so nice with the greenhouse farms everywhere and only a small patch of forest,