Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Carlisle, England, United Kingdom
1 room, 2 adults

ibis Carlisle – City Centre

2-star2 stars
Great for families

Good to know

  • Free cots/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Free self parking
Portlands Botchergate, Carlisle, England, CA, United Kingdom

Carlisle hotel with restaurant and bar/lounge
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

See more

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Lovely stay with lovely staff very helpful Dec 27, 2020
  • The room was very cold and the noise levels were excessive.Dec 4, 2020

ibis Carlisle – City Centre

from £43
  • Standard Twin Room, 2 Single Beds
  • Double Room, 1 Double Bed
  • Family Double Room, Multiple Beds

What’s around ibis Carlisle – City Centre

Landmarks

  • Carlisle Guildhall - 8-minute walk
  • Green Market - 8-minute walk
  • Carlisle Cathedral - 10-minute walk
  • Tullie House Museum and Gallery - 11-minute walk
  • Bitts Park - 13-minute walk
  • The Sands Centre - 15-minute walk
  • Carlisle Castle - 15-minute walk
  • Brunton Park - 19-minute walk

Getting around

  • Newcastle (NCL-Newcastle Intl.) 70-min drive
  • Carlisle (CAX) 23-min drive
  • Carlisle Station 3-min walk
  • Dalston Station 8-min drive
  • Wetheral Station 8-min drive

At a glance

Key facts

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free uncovered on-site self-parking

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German
  • Hungarian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi

ibis Carlisle – City Centre’s small print

Also known as

  • ibis Carlisle Hotel
  • ibis Carlisle – City Centre Hotel Carlisle
  • ibis Carlisle – City Centre Carlisle
  • ibis Carlisle – City Centre Hotel Carlisle
  • ibis Carlisle
  • Ibis Carlisle Hotel Carlisle
  • Accor Carlisle
  • ibis Carlisle City Centre Hotel
  • ibis Carlisle City Centre
  • Ibis Carlisle – City Carlisle
  • ibis Carlisle – City Centre Hotel
  • ibis Carlisle – City Centre Carlisle

Policies

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

To-go breakfast is offered for an extra charge of GBP 6.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ibis Carlisle – City Centre

  • Does ibis Carlisle – City Centre offer free cancellation for a full refund?
    Yes, ibis Carlisle – City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is ibis Carlisle – City Centre currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at ibis Carlisle – City Centre?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ibis Carlisle – City Centre?
    Yes, there's free self parking. Electric car charging is available.
  • Are pets allowed at ibis Carlisle – City Centre?
    Yes, pets are welcome. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at ibis Carlisle – City Centre?
    You can check in from 2 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near ibis Carlisle – City Centre?
    Yes, there's an on-site restaurant. Nearby restaurants include La Mezzaluna (3-min walk), Gianni's (4-min walk) and Bartons Yard (4-min walk).

Recent reviews

Fabulous 8.6 From 448 reviews

Exceptional 10.0
1 night business stop
Middle of second lockdown so not at full capacity. Hotel and staff coped admirably. Felt safe.
Arthur, gb1 night business trip
Exceptional 10.0
Thank you for doing a wonderful job and stay safe.
Well it would usually be easier to rate this hotel, however due to COVID-19 and lockdown I simply can’t find a single negative comment. Staff were friendly and accommodating and I would personally like to thank them for the service they are providing.
Michael, gb4 night business trip
Exceptional 10.0
Car par not easy to find
Finding the parking for the hotel was not easy the post code takes you to the front of the hotel. Unfortunately Carlisle operates a one way system which is very hard to navigate around
Andrew, gb2 night trip
Exceptional 10.0
Suited our purposes fine
We stopped off here to break up the long journey to Wales. We had a dog with us. The staff were helpful and friendly. It was a nice touch that they provided ear plugs for those not wanting to be woken with street traffic. I quite liked that because I am not used to it. The noise wasn't excessive. Nice pubs and places to eat on the doorstep. I had to take the dog out in the middle of the night as he wasn't quite right. The night doorman was helpful with me about that. I felt safe enough with their Covid measures that they have in place.
Lindsay, gb1 night trip
Very good 8.0
The room was clean and spacious, big enough to fit travel cot. Housekeeping was only on request due to covid restriction. So to have our room cleaned we had to arrange it day before. Housekeeping just empty a bins and change towels. No bathroom cleaning! The hotel itself is in a perfect location in city centre walking distance to old town, castle, shops and bars.
Mike, gb7 night family trip
Exceptional 10.0
good stay
Good location, friendly staff, good COVID management
Johanne, gb1 night trip
Exceptional 10.0
Good stay
Nice hotel good team.
Jon, gb1 night business trip
Very good 8.0
Comfortable stay, would return.
The room was comfortable and the service was reasonably friendly and helpful.
Jared, gb1 night business trip
Very good 8.0
Good example of an Ibis - does the job at a reasonable price. Good night's sleep. But why don't they ever tell you how to get to the car park when you first arrive?
Nigel, gb1 night romance trip
Very good 8.0
Does what it says on the tin.....
Friendly efficient staff - standard rooms - no problems.
gb1 night trip

ibis Carlisle – City Centre