HB Guest Home, Waterloo: Info, Photos, Reviews

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Guesthouse convenient to Wilfrid Laurier University

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

At HB Guest Home, enjoy the convenience of a business center, laundry facilities, and in-room WiFi. Relax on the sun-kissed terrace or make use of luggage storage and tour assistance.

Popular amenities

Airport transfer
Laundry facilities
Air conditioning
Free parking
Free WiFi

Main amenities (8)

Business centre
Airport shuttle
Area shuttle
Terrace
Air conditioning
Self-serve laundry
Luggage storage
Tour/ticket assistance

Room options

Suite (American)

Highlights

Air conditioning

Private bathroom

Shared/communal kitchen

Desk

Sleeps 2
1 Queen Bed

Suite (Warm 1)

Highlights

Air conditioning

Shower/bath combination

Shared/communal kitchen

Desk

Sleeps 2
1 Queen Bed

Cozy Room ( Bright Basement)

Highlights

Air conditioning

Shared/communal kitchen

Desk

Located below ground level

Sleeps 2
1 Double Bed

Suite (Warm 2)

Highlights

Air conditioning

Shower/bath combination

Shared/communal kitchen

Desk

Sleeps 2
1 Queen Bed

Suite (Europe)

Highlights

Air conditioning

Private bathroom

Shared/communal kitchen

Desk

Sleeps 2
1 Double Bed

Similar properties

Free parking
Free WiFi
Air conditioning
Laundry facilities

About the area

315 Dear Born Blvd, Waterloo, ON, N2J 4Y9

What's nearby

Conestoga Mall - 3 min drive
Wilfrid Laurier University - 3 min drive
University of Waterloo - 5 min drive
RIM Park - 7 min drive
St Jacobs Farmers Market - 7 min drive

Getting around

Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 65 min drive
Toronto, ON (YYZ-Pearson Intl.) - 68 min drive
Toronto, ON (YTZ-Billy Bishop Toronto City) - 83 min drive
Kitchener Station - 12 min drive
Guelph Central Station - 29 min drive
Guelph, ON (XIA-Guelph Train Station) - 29 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)

Restaurants

‪McDonald's - ‬18 min walk
‪Tim Hortons - ‬16 min walk
‪Tim Hortons - ‬4 min drive
‪A&W Restaurant - ‬3 min drive
‪Taco Bell - ‬4 min drive

About this property

HB Guest Home

At HB Guest Home, you'll be a short five-minute drive from Wilfrid Laurier University and University of Waterloo. You'll have free perks such as WiFi and self-parking. Also, this guest house is within a short drive of St Jacobs Farmers Market.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

- 4 rooms

Arriving/Leaving

- Check-in start time: 4 PM; check-in end time: 11 AM
- Contactless check-in and check-out are available
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11 AM
- Contactless check-out
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- There is no front desk at this property
- Guests must contact the property in advance for check-in instructions; your host will greet you
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Children (14 years old and younger) are not allowed
- No cots (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- On-site extended parking (fees apply)

Transfers

- Airport shuttle on request (available 24 hours a day)*

Off-site

- Area shuttle within 15.00 km*

Other information

- No alcohol allowed on site
- No stag or hen parties

Property amenities

Working away

Business centre

Services

Tour/ticket assistance
Laundry facilities
Luggage storage

Facilities

Terrace

Accessibility

Upper floors accessible by stairs only

Room amenities

Home comfort

Air conditioning

Stay connected

Desk
Free WiFi

Food and drink

Shared kitchen access

Fees & policies

Refundable deposits

Deposit: CAD 200.00 per night (for guests under 25 years old)

Optional extras

Airport shuttle service is offered for an extra charge of CAD 50 per person (one-way)
Local area shuttle service is offered for an extra charge
Late check-in between 11 AM and 1 AM can be arranged for an extra charge of CAD 10
Late checkout can be arranged for an extra charge of CAD 10 (subject to availability)
Credit card charges are subject to an extra charge

Parking

Extended parking is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Cashless transactions are available.

Also known as

HB Guest Home House Waterloo

HB Guest Home Waterloo

HB Guest Home

HB Guest Home Two Waterloo, Ontario

HB Guest Home Guesthouse Waterloo

HB Guest Home Guesthouse

HB Guest Home Waterloo

HB Guest Home Guesthouse

HB Guest Home Guesthouse Waterloo

Frequently asked questions

Does HB Guest Home offer free cancellation for a full refund?

Yes, HB Guest Home does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HB Guest Home?

Sorry, pets aren't allowed.

Is parking offered on site at HB Guest Home?

Yes, there's free self parking.

Is an airport shuttle service offered by HB Guest Home?

Yes, an airport shuttle is available. The charge is CAD 50 per person one-way.

What are the check-in and check-out times at HB Guest Home?

Check-in start time: 4 PM; check-in end time: 11 AM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 10 (subject to availability). Contactless social distancing and check-out are available.

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HB Guest Home Reviews

5.8

6.4/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

2/10 Poor

5 Sept 2022

I waited for about 2hrs in front of the property without anyone to take care the check-in. I made phone calls and texted, no response

Jihua, 1-night trip

2/10 Poor

5 Sept 2022

Criminal, fraudulent, and not deserving of anyone's business. Should be put out of business. No one should risk or go through the experience we had!

NGALA, 1-night trip

6/10 Good

25 Nov 2021

It was clean and friendly staff

Cory, 1-night trip

2/10 Poor

29 Aug 2021

Our room was cancelled 5 min. before we left.

Fred, 1-night trip

8/10 Very good

20 Nov 2019

1-night trip

10/10 Exceptional

22 Oct 2019

Was a pleasant stay had a nice room nice bed nice house all together

3-night trip

6/10 Good

23 Aug 2019

It was nice to have the comfort of a home, but we felt like we could not go anywhere but in our room - there was a pathway of carpets with a "welcome" mat at the entrance of each room The room on the picture was encumbered with mattresses and linen for other guests, I suppose... I did not see the TV.

1-night trip

2/10 Poor

21 May 2019

Very unfriendly staff. Bad communication due yo heavy accent. The room was not a available. No one there to check in even 20 min. after che k in time. Had to all many times, no call back. Left to find somewhere else to stay and got charged 1/2 price. Thief.

1-night trip

10/10 Exceptional

25 Feb 2019

Helen is very nice. Room is super clean. I will be back if I visit Waterloo next time. Strongly recommend !

1-night trip

2/10 Poor

3 Sept 2018

Do not make booking of this place!

I booked this place for my husband as there was no other places to book. When my husband arrived with two super larger suitcases, he were informed that there was no rooms left and our room was canceled even though I confirmed my booking through Expedia and still got the confirmation number with him. you can imagine such tragic situation my husband had. He flight 15 hours from the other side of earth and but when he was arrived, he has no room nor nowhere else to go as most hotels are fully booked due to weekend. he asked the owner to pay taxi charge as he had to relocate to other hotel.but the owner said she has no responsible on that and told us to talk to Expedia. this is completely unacceptable and this guest house and Expedia completely ruined our first impression of Canada. My recommendation: Do not make booking of this place if you don't want to be in trouble when you visit in Waterloo.

Canadalover, 2-night trip

6/10 Good

24 Aug 2018

If you are advertising a living room space it should be available not cluttered with items and rooed off from use. Checking in needs to be smoother as i needed to ho get cash from bank to pay. I assumed i had paid through expedia. Return of ny deposit was a nightmare yoo

Sam, 1-night trip

10/10 Exceptional

19 Aug 2018

Close to Hwy 85 and Waterloo University. You will need to drive a little bit to get to the restaurants downtown but it is only an easy 10 minute drive. Farmer’s Market at St Jacobs is only a 10 minute drive to the north

Bill, 1-night trip

4/10 Fair

8 Aug 2018

予約したのに部屋が用意されていなく、プライベートルームに宿泊する事になった。 23時近くにチェックインしたのでシャワーも使えず、最悪でした。

Mitsu, 1-night trip

2/10 Poor

23 Jul 2018

Very disappointing Guest House

This is not a hotel. It is a house. I smelled terrible. The basement has a tenant with same entrance to house as "guests". There is no access to any seating area as the living room had furniture piled up with blankets on the pile with signs that read "off limits" and " do not use" There was a TV in a box in the living room as well but no TV for guest use. The kitchen had piles on the table and countertop that read. " Do not use" . It seemed like the owners were away for a while and just renting out rooms to unsuspecting guests as if it were a "hotel" but you couldn't use any furniture except the bed in the guest room. There were 3 bedrooms upstairs in the house and the guest room was small with a queen sized bed. The bathroom was dirty and was shared with the other rooms so no privacy. The owner had to meet us there as no one lived on the premises for us to pay. She looked at the toilet as she was showing us the room and facilities and flushed it as she said " Oh, it clean... no one use it" Then proceeded to take tissue and wipe off stains under the toilet seat . I could see the black mould in the toilet rim from the hall way.. we did not stay...

Christine, 2-night trip

6/10 Good

20 Apr 2018

Guest room with en suite in large house.

The bed was large and comfortable but the bathroom was not clean. The sink and shower had not been sprayed and wiped. Thankfully we had brought our own soap for the soaps provided were used. However the towels were clean and new.

3-night trip

10/10 Exceptional

9 Apr 2018

Nice place . Good people

Everything were good. Clean and good place to stay.

1-night trip

10/10 Exceptional

8 Mar 2018

Nice, quiet and cozy..

Helen was a great host. She took care of everything in a good manner. Highly recommended.. Would love to stay again. Y

Yavuz, 1-night trip

2/10 Poor

19 Feb 2018

Turned away at the door

Me and my friend are two young female college students and we’ve never been to the area and we’re from the US so practically no cell service. I messaged the owner and told her we’d be arriving a bit later and she said that was fine. The traffic became crazy and we got there about half an hour later than expected. The owner was not there and the person that was told us we weren’t allowed in and barely made an effort to reach out to the owner. He told us just to cancel as we stood freezing on their doorstep. THE PRICE IS CHEAP BUT ITS NOT WORTH IT!!!

College Kid, 2-night trip