Estrada Da Baia De Nossa Senhora Da, Esperanca, S/N, Cotai, MFM
What's nearby
Cotai Strip - 4 min walk
Venetian Macao Casino - 13 min walk
The Londoner Macao Casino - 14 min walk
City of Dreams - 16 min walk
Eiffel Tower at The Parisian Macao - 18 min walk
Getting around
Macau (MFM-Macau Intl.) - 7 min drive
Zhuhai (ZUH-Jinwan) - 56 min drive
Hong Kong International Airport (HKG) - 57 min drive
Zhuhai Station - 17 min drive
Free airport shuttle
Free local area shuttle
Restaurants
Don Quijote - 4 min walk
Jin Yue Xuan - 5 min walk
星巴克 - 4 min walk
Tsui Wah Restaurant 翠華餐廳 - 3 min walk
Macau Chadong 馬交茶檔 - 6 min walk
About this property
The Venetian Macao
The Venetian Macao is just 3.4 mi (5.5 km) from the airport and offers a free shuttle at scheduled times. You can visit the spa to be pampered with massages or body scrubs, and Pin Xue Xuan, one of 15 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a fitness centre and a hot tub. Fellow travellers love the helpful staff and location.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
2905 rooms
Arranged over 38 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children's club*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free covered on-site self-parking
Transfers
Free airport shuttle from 11:00 AM to 9:00 PM
Off-site
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–1:00 PM
15 restaurants
3 coffee shops
24-hour room service
Travelling with children
Children's club (surcharge)
Free local shuttle
What to do
Shopping
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Facilities
ATM/banking
Fitness centre
4 outdoor pools
Shopping centre on-site
Full-service spa
Hot tub
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible concierge desk
Front entrance ramp
Room amenities
Be entertained
55-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate living room
Freshen up
Private bathroom
Bath only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, V SPA. Services include massages and body scrubs. The spa is open daily.
Dining
Pin Xue Xuan – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
North – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Hiro by Hiroshi Kagata – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.
Jiang Nan by Jereme Leung – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
Imperial House – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MOP 398 per person
Children & extra beds
Rollaway beds are available for MOP 402.5 per night
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The property reserves the right to refuse name changes on reservations.
Also known as
Venetian Macao Resort Cotai
Venetian Macao Resort
Venetian Macao Cotai
Venetian Macao
Frequently asked questions
Does The Venetian Macao offer free cancellation for a full refund?
Yes, The Venetian Macao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Venetian Macao?
Yes, there are 4 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Venetian Macao?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Venetian Macao?
Yes, there's free self parking.
Is an airport shuttle service offered by The Venetian Macao?
Yes, a free airport shuttle is available from 11:00 AM to 9:00 PM at scheduled times.
What are the check-in and check-out times at The Venetian Macao?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at The Venetian Macao?
No, this hotel doesn't have a casino, but Venetian Macao Casino (13-min walk) and The Londoner Macao Casino (14-min walk) are both nearby.
What is there to do at The Venetian Macao and nearby?
The Venetian Macao has 4 outdoor pools and a spa, as well as a fitness centre.
Are there restaurants at or near The Venetian Macao?
Yes, there are 15 on-site restaurants, featuring Chinese cuisine.
What's the area around The Venetian Macao like?
The Venetian Macao is a short 7-minute drive from Macau (MFM-Macau Intl.) and 13 minutes' walk from Venetian Macao Casino. Travellers love the hotel's prime location.
The Venetian Macao Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2024
It’s perfect. I lost my phone in the room and I need some to take care and send it back to me ..
Abubaker
Abubaker, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Probably the best hotel In the world.
Amazing Rooms and TOP NOTCH SERVICE, the staff was amazing. The concierge was amazing, I have traveled the world an not seen any place so far treat me and my wife better, the room service staff went the extra mile for us. I Love the Venetian Macau.
Eric
Eric, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 Dec 2024
Poor maintenance
Not a good experience. Will not return and do not recommend. Room is poorly maintained. Towels are old and thin. I woke up at 3.30am with bites on both legs and on my face. So itchy. Shower head was not fully operational. Sofa bed - so thin that you can feel the metal frame.
Sul King
Sul King, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
CAROLINA
CAROLINA, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Best view and really enjoy the helpfulness and friendliness.
Yong Kwong
Yong Kwong, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
SYDNEY
SYDNEY, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2024
Edith M
Edith M, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 Nov 2024
Worst service
Service is very poor. Took 3-4 hrs for check in and allotted a room in evening 6:30 after lots of requests and follow ups. even if we were there on 3 pm. Noone for luggage pickup and transfer to a room. We have to carry it by our own. Same while check out. No one came after 3 calls for luggage pickup. Room services is also very delayed or ignored.
Sandip
Sandip, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
12 Nov 2024
Stinky smoking Chineses on nonsmoking areas
I stayed in a room on the No Smoking floor, but there were smoking smell all over and even smoke coming out of a room across the hallway, exactly a room in front of mine. I reported it and they changed the room for me. And yet it was very stinky room, an assistant that carried my baggage could feel “awesome smell”. They changed the room again, and this time it was just fine. However, I was out of the luck again. As I headed out of the room for a dinner in a reserved restaurant, someone across my room came out from her room with stinky smoking smell and smoke. Again the floor was nonsmoking floor. I reported it and the condition didn’t get better at all. The whole hotel was filled wit cigarettes smoke in the hallways and near the elevators. No mention such rude Chinese group tourists … they were not appropriately behaving … noisy and rude.
For these reasons, I’d never recommend the Venetian hotel to anyone in my social network at all.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Kit Yee Catherine
Kit Yee Catherine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Fantastic customer services who lead us from lobby to hotel as the walking distance from lobby to hotel was quite a distance. Venetian macau even prepared balloons because I’m celebrating my birthday & complimentary cake & photo. Room is big and nice. Great job!! Thank you Venetian macau for the good experience!
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Leah
Leah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Venetian still good
I was in Macau when Venetian was being built and open many years ago.
1st time to stay.
Room was good size and plenty of space.
Starting to look its age needs a refurbishment after all these years. Having said that it was still good.
Edward
Edward, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Moshe
Moshe, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Brendon
Brendon, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Chi leung
Chi leung, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Ilana
Ilana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Chi leung
Chi leung, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Abubaker
Abubaker, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
The staff are very friendly. Although the hotel is a little bit old, it is a very nice stay overall.
Sio
Sio, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sept 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
It was okay
Check in process is pretty straightforward. They did not ask for incidental deposit. Luggage takes time to deliver into your room. Long walk from the main lobby to the room. Our room was situated towards the end of the building and far from the elevator when I specifically requested a room close to the elevator months before the arrival because we have a handicap, so that sucks. View is The Londoner Hotel, no complains.
3.5/5 stars