Staff was ok; not overly friendly, but got the job done. The pension was near the center of the old town, so no complaints with location. The room (a triple) was cramped-barely room to navigate. The bathroom was close by, and the kitchen was small, but had coffee and frig and utensils to cook with. They do not offer breakfast. Our view was of an interior wall, so it got kind of hot, since we couldn't open to an outside window.