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Crystal Hill R

3.0 star property
Ranau lodge with restaurant

Choose dates to view prices

Photo gallery for Crystal Hill R

Mountain view
Café
Breakfast, lunch, dinner served; Malaysian cuisine
Reception
Deluxe Room | View from property
Located in a vibrant area, Crystal Hill R offers Malaysian cuisine at its on-site café and an arcade for endless fun. Relax with free WiFi, unwind at the sauna or play billiards by the pool table. Guests rave about their stay.

Reviews

5.8 out of 10

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Sauna
  • Room service
  • Babysitting
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Arcade/games room
  • Corner/local shop

Feel at home (6)

  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Balcony
Soundproofed
Heating
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Mountain view
  • 24 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Desk, soundproofing, iron/ironing board, rollaway beds

Deluxe Room

Highlights

Balcony
Soundproofed
Heating
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Mountain view
  • 24 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Panoramic Room (Honeymoon)

Panoramic Room (Honeymoon) | Desk, soundproofing, iron/ironing board, rollaway beds

Panoramic Room (Honeymoon)

Highlights

Balcony
Soundproofed
Heating
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Wardrobe
  • Mountain view
  • 24 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, soundproofing, iron/ironing board, rollaway beds

Superior Room

Highlights

Balcony
Soundproofed
Heating
Bidet
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Mountain view
  • 24 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bed

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The price is £16
includes taxes & fees
10 Apr - 11 Apr
Mile 36 Lodge
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About the area

Map
Kg. Kundasang, Ranau, Sabah, 89308

What's nearby

  • Kundasang War Memorial - 4 min drive - 2.1 km
  • Mount Kinabalu Park Entrance - 8 min drive - 7.5 km
  • Sosodikon Hill Kundasang - 9 min drive - 6.4 km
  • Desa Cattle Dairy Farm - 11 min drive - 7.4 km
  • Maragang Hill - 16 min drive - 10.9 km

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 133 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Desa Cafe - ‬11 min drive
  • ‪Anooh Coffee - ‬5 min drive
  • ‪Puncak Restaurant - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Intan's Restaurant & Cafe Kundasang - ‬3 min drive

About this property

Crystal Hill R

When you stay at Crystal Hill R, you'll be within a 10-minute drive of Mount Kinabalu National Park. Guests can enjoy Malaysian cuisine at Crystal Cafe, which serves breakfast, lunch and dinner, and the sauna makes for a relaxing end to the day.

Languages

Chinese (Mandarin), English, French, Malay

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Picnic area
  • Arcade/games room
  • Sauna
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Crystal Cafe – This café specialises in Malaysian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 12.90 for adults and MYR 12.90 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts cash.

Also known as

Crystal Hill R Lodge Ranau
Crystal Hill R Ranau
Crystal Hill R Ranau, Sabah
Crystal Hill R Lodge
Crystal Hill R Ranau
Crystal Hill R Lodge Ranau

Frequently asked questions

Does Crystal Hill R offer free cancellation for a full refund?

Yes, Crystal Hill R does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Crystal Hill R?

Yes, there's free self parking.

Is an airport shuttle service offered by Crystal Hill R?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Crystal Hill R?

You can check in starting at 2 PM. Check-out time is 11 AM.

What is there to do at Crystal Hill R and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a sauna, an arcade and a picnic area.

Are there restaurants at or near Crystal Hill R?

Yes, Crystal Cafe offers Malaysian cuisine.

Does Crystal Hill R have any outdoor private spaces?

Yes, every room features a balcony.

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Crystal Hill R Reviews

Reviews

5.8

5.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel and view
Imran, 1-night trip

6/10 Good

The view of Mt kundasang is good as expected from the homestay just kinda sad on my 3d2n trip is raining all the way and limited activity.
Bong, 2-night trip

2/10 Poor

May, 1-night trip

4/10 Fair

Yen Leng, 2-night trip

8/10 Very good

Meni, 4-night trip

8/10 Very good

Meni, 3-night trip

8/10 Very good

Meni, 1-night trip

8/10 Very good

Baderolhisham, 1-night trip

2/10 Poor

Chiew Keng, 1-night trip

6/10 Good

Positive and negative about crystal hill hotel
I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
THANGADURAI, 2-night trip

8/10 Very good

The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
Cyril Steven Bosuang, 1-night trip

10/10 Exceptional

Good
Syarif Bush Luang, 2-night trip

8/10 Very good

TAU, 1-night trip

8/10 Very good

EARNA, 1-night trip

6/10 Good

5 Stars View with rundown facilities
On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
Chow Chung, 2-night trip

10/10 Exceptional

Shahran, 1-night trip

6/10 Good

MOHAMMAD, 1-night trip

2/10 Poor

Nazri, 1-night trip

4/10 Fair

Norshaziera, 1-night trip

2/10 Poor

View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Hyerolyn jecqulye, 1-night trip

2/10 Poor

THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
1-night trip

8/10 Very good

The morning view was fantastic. I really like the location of Crystal Hill.
1-night trip

2/10 Poor

Most horrible stay
This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.
jaen, 1-night trip

6/10 Good

Nordin, 1-night trip

6/10 Good

1-night trip