Tucked away in Balikpapan, Grand Tjokro Balikpapan offers a tranquil retreat with an outdoor pool and children's pool. Treat yourself to a massage or unwind at the bar while enjoying international cuisine from one of the two on-site restaurants.
Jl. Marsma Iswahyudi No.21, Balikpapan Selatan, Kel.Sepinggan Raya, Balikpapan, Kalimantan Timur, 76115
What's nearby
E Walk - 6 min drive - 4.4 km
BSB Beach - 8 min drive - 6.2 km
Plaza Balikpapan - 8 min drive - 7.5 km
Ruko Bandar - 9 min drive - 7.8 km
Kemala Beach - 11 min drive - 10.1 km
Getting around
Balikpapan (BPN-Sepinggan Intl.) - 2 min drive
Free airport shuttle
Restaurants
Gloria Jeans coffees - 19 min walk
Bangi Kopitiam - 18 min walk
KFC - 16 min walk
Saung Pasundan - 10 min walk
GoGo Franks - 19 min walk
About this property
Grand Tjokro Balikpapan
Located just 0.7 mi (1.1 km) from the airport, Grand Tjokro Balikpapan offers a free shuttle (available 24 hours). Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include an outdoor pool, a bar/lounge and a fitness centre.
Languages
English, Indonesian
At a glance
DONE
Hotel size
149 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
DONE
Transfers
Free airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Playground
Working away
Business centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2015
Television in common areas
Fitness centre
An outdoor pool
Spa services
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Accessible airport shuttle
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board (on request)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Batik – This lobby lounge specialises in international cuisine and only serves light fare.
Tjokro – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 3 – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Fees & policies
Children & extra beds
Rollaway beds are available for IDR 375000.0 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Grand Tjokro Balikpapan Hotel
Grand Tjokro Balikpapan
Grand Tjokro Balikpapan Hotel
Grand Tjokro Balikpapan Balikpapan
Grand Tjokro Balikpapan Hotel Balikpapan
Frequently asked questions
Is there a pool at Grand Tjokro Balikpapan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Tjokro Balikpapan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Tjokro Balikpapan?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Grand Tjokro Balikpapan?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Grand Tjokro Balikpapan?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Grand Tjokro Balikpapan and nearby?
Grand Tjokro Balikpapan has an outdoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near Grand Tjokro Balikpapan?
Yes, there are 2 on-site restaurants, featuring international cuisine.
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Grand Tjokro Balikpapan Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.8/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
8/10 Very good
4 Dec 2024
Great stay overall. Cleanliness, restaurant, staffs are great but one thing this hotel lacks is the WiFi connectivity. WiFi sometimes connects well and sometimes disconnects. For people who want to work with laptop, it could get frustrating at a time.
Togo
Togo, 2-night trip
2/10 Poor
4 Aug 2024
Stay Away
Most disgusting, filthiest hotel i have ever stayed in. As soon as you step into the lifts, you can feel the grime. Things didn’t get better in the room. This place is in no way set ip for Western tourists. No alcohol was permitted, the food is rubbish, and the view out our window was the runway of the airport across the road. As there was no double glazing, we heard the planes land & take off from 5am -10pm. Do yourself a favour, stay elsewhere.
Jeannie
Jeannie, 2-night trip
4/10 Fair
4 Aug 2022
Waiting for ordered drinks and food took about 1,5 hours. First dish on the table after 40 minutes. Last dish after 1,5 hours. Not what you call a familydinner.. No one approaching for an explanantion. When I mentioned it myself there was a soft sort of excuse. Rooms so so. Not 4 star experience. I will not visit again.
Verified traveller
1-night trip
6/10 Good
14 Apr 2024
It was a one night layover between flights but I booked the hotel because it is close to the airport and advertised room service from an advertised restaurant and bar. After travelling for most of the day I was looking forward to a nice dinner and a glass of wine, but there was no bar as noted in the listing. The front desk was also not able to provide converter plug to accommodate my electrical devices, decovered there were no towels in my room after I had already showered, and at midnight, there was a knocking on my door enough to wake me up, when I opened the door the gentleman handed me a towel. I was so over this hotel by that point I just took it and closed the door and went back to bed to sleep before my flight the next morning. Really felt the room was not cleaned before I got there, bedding seemed okay but the carpet was not vacuumed and the bathroom counter was not cleaned. These were just the really obvious things.
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
2 Mar 2024
Travis
Travis, 1-night trip
8/10 Very good
5 Feb 2024
Sehr schönes Hotel mit perfektem Service.
Peter
Peter, 2-night trip
8/10 Very good
27 Feb 2020
Good Transit Hotel
The hotel is very close to the airport which makes it a good option as a transit hotel. The room was clean and the breakfast was pretty good. The front desk staff was polite and helpful.
Larry P
Larry P, 1-night trip
8/10 Very good
17 Jan 2020
Verified traveller
1-night trip
10/10 Exceptional
3 Jan 2020
Verified traveller
1-night trip
8/10 Very good
1 Jul 2019
Clean, comfortable modern hotel, very close to airport. Staff are very helpful.
Verified traveller
1-night trip
8/10 Very good
24 Apr 2019
Gran Tjokro is professionally handling customer request prior to check-in. They follow up the request from airport pick up and drop service, re-confirm room request and breakfast box. Keep it up good service
Arief
Arief, 1-night trip
10/10 Exceptional
22 Apr 2019
Great hotel
Very nice hotel. The staff went put of their way to help me. The room was clean and modern. Absolutely no complaints about any issue. Very close to the airport and they have a bus to take you back to the airport during the mornings. $7.00 via taxi.
Rick
Rick, 2-night trip
8/10 Very good
3 Apr 2019
The Hotel was what I was expecting from the pichures it was clean and tidy and the buffet had plenty of choices for a good simple breakfast to start the day the service of the staff was very good can speak English to a extent and are friendly and fast aswell always willing to help with a smile I would recommend them
Verified traveller
4-night trip
8/10 Very good
18 Jan 2019
Verified traveller
1-night trip
8/10 Very good
22 Dec 2018
It was a short stay, but the hotel is overall good and Close to the airport
Verified traveller
1-night trip
10/10 Exceptional
4 Aug 2018
The property was very nice, and our room was well appointed. Also, the breakfast offering was extensive and quite good!
Tom
Tom, 1-night trip
8/10 Very good
6 Jun 2018
Good
Abd
Abd, 1-night trip
8/10 Very good
24 Apr 2018
Good value hotel
Arief
10/10 Exceptional
17 Feb 2018
Bersatu
Bersatu, 1-night trip
8/10 Very good
1 Feb 2018
Puji
Puji, 1-night trip
6/10 Good
19 Jan 2018
Poor cleaning service
Checked in late night. Too tired to check the room. I believe have requested non smoking room. But when woke up in the morning I found cigarette butts in the room from previous guest. Report to the front desk but the officer just wrote it down and didn't show any prompt response
Jeffrey
Jeffrey, 1-night trip
6/10 Good
23 Oct 2017
The room so small.
Handi
Handi, 1-night trip
8/10 Very good
22 May 2017
Hotel aminities
Over all is GOOD , more varian menu for breakfast and taste is Good .
Oman
8/10 Very good
22 May 2017
I think for all Good , breakfast, room is comfort. Only one, when i stay in first day i get Twin bad and for cover pillow small not Good im complain With room service and fast for handle problem solve. What ever all service This hotel very good
Oman
8/10 Very good
25 Feb 2017
Content Traveler
The room had a musty smell that seemed to disappear after the air conditioner had run for a while. The room was clean. Breakfast had a wide selection of food, although most was not western in taste.