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Brown Hotel

3.5 star property
Experience the perfect blend of comfort and convenience. Enjoy easy access to airport shuttle service while feeling secure at this smoke-free hotel.

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Photo gallery for Brown Hotel

Superior Room | Premium bedding, desk, iron/ironing board, free WiFi
Superior Room | Premium bedding, desk, iron/ironing board, free WiFi
Standard Double Room | Premium bedding, desk, iron/ironing board, free WiFi
Located in the heart of Baikonur District, Brown Hotel offers a warm and inviting stay with dry cleaning services and free in-room WiFi. Start your day off right with cooked-to-order breakfast, then take advantage of luggage storage for a seamless trip.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Non-smoking
  • Free parking
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Room

Highlights

Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Fridge
LCD TV
Premium bedding
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Gabdullina str. 20/1, Astana, 10000

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 6 min drive
  • Bayterek Tower - 6 min drive
  • The US Embassy and the Consulate in Kazakhstan - 7 min drive
  • Parliament of Kazakhstan - 7 min drive
  • EXPO 2017 - 12 min drive

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 32 min drive
  • Astana Railway Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Узбекистан - ‬1 min walk
  • ‪Travelers coffee - ‬8 min walk
  • ‪Muller - ‬6 min walk
  • ‪Бундеслига / Fair Play - ‬6 min walk
  • ‪Пинта Bar&Grill - ‬7 min walk

About this property

Brown Hotel

Enjoy your visit to Astana with a stay at Brown Hotel. You'll have free perks such as WiFi and self-parking.

Languages

English, Russian

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8 AM–10 AM
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 2500 per vehicle (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have lifts.
This property accepts credit cards.

Also known as

Brown
Brown Hotel
Brown Hotel Astana
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Brown
Hotel Brown Hotel Nur-Sultan
Hotel Brown Hotel
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Hotel Brown Hotel Nur-Sultan
Nur-Sultan Brown Hotel Hotel
Brown
Hotel Brown Hotel
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Brown
Hotel Brown Hotel Nur-Sultan
Nur-Sultan Brown Hotel Hotel
Hotel Brown Hotel
Brown Hotel Hotel
Brown Hotel Astana
Brown Hotel Hotel Astana

Frequently asked questions

Does Brown Hotel offer free cancellation for a full refund?

Yes, Brown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Brown Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Brown Hotel?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Brown Hotel?

Yes, an airport shuttle is available. The charge is KZT 2500 per vehicle one-way.

What are the check-in and check-out times at Brown Hotel?

You can check in starting at 2:00 PM. Check-out time is noon.

What's the area around Brown Hotel like?

Brown Hotel is in Baikonur District, a short 15-minute walk from Gorky Russian Drama Theatre and 14 minutes' walk from Museum of the First President of the Republic of Kazakhstan.

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Brown Hotel Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

My Third Stay
I love staying at Brown. This is my third visit. The staff is very kind to me and always willing to go the extra mile. The area is perfect. I enjoy walking around the neighborhood. There are pharmacies, restaurants and malls in the surrounding area. I feel very safe. I am looking forward to staying at Brown again. I highly recommend the kind staff, beautiful neighborhood and piece of mind the Brown Hotel allows.
20-night trip

10/10 Exceptional

Walking distance to many restaurants and shops. Room was very clean and bed was comfortable. Staff arranged an very early morning transfer to airport. Good value.
Louis, 1-night trip

10/10 Exceptional

Love This Place
I am from California and have stayed at the Brown Hotel twice now. I absolutely love this hotel. It is small and family owned. I believe they have 8 rooms. Their breakfast is delicious, filling, and as if your mother made it with love. The rooms are clean and beds are comfy. I also like the bathroom size. Because of odd flight times, I tend to arrive in the middle of the night (between 3 and 4 am). Although they may be sleeping in the lobby, I am very appreciative that they are there as arriving to a foreign country in the middle of the night is a tad stressful. Unfortunately, I do not speak Russian and their English is limited, but I wish I could tell them in their native language how happy I am to stay there. большое спасибо, Brown Hotel!
Esther, 4-night trip

8/10 Very good

No surprises - everything is like expected - and worth what you pay for this hotel.
Dan, 1-night trip

8/10 Very good

Hôtel accueillant, près de Respubliqua avenue, une avenue principal avec restaurant, bureaux de change, musée, etc... ou la plupart des bus passent
7-night trip

8/10 Very good

DIMITRIOS, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Joao, 3-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

5-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Brown Hotel, Astana
Very helpful service, although English is limited and there is only one choice for breakfast (but filling and tasty). Room could do with more pictures or decoration, but area very quiet in the evening even though next to a main road. Overall a solid choice
1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

decent place
a block from the #10 bus from the airport and other buses that will bring you anywhere, accommodating staff. acros the street from an uzbek restaurant open 24/
MICHAEL, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Friendly comfortable small hotel
This is a well located hotel in the older part of town (but in Astana nothing is that old!). There are several good restaurants and supermarkets within a short walk. The staff is very nice and helped me a lot with figuring out what bus to take, etc. and calling taxis. The room condition was excellent, everything clean. The bed was comfortable and the air conditioning worked well. The room wasn't large but it was okay; I would have preferred having a nightstand, though. Breakfast was nicely presented and changed each day. It was not a buffet though, and the portions weren't as large as I would have preferred (but I eat a lot). The TV didn't have any English language channels but I didn't care. I would say the hotel isn't fancy but very friendly and comfortable and, for the price I paid, an excellent value.
Victor, 7-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

친절한 직원
좋았어용 직원분이 택시 불러주셔서 공항까지 편하게 갔습니다
1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Mässiges Hotel in Mitten der Stadt Astana
Zuerst dachte ich, dass es ein hübsches sauberes kleines Hotel in Mitten der Stadt Astana ist, leider stimmte das nicht wirklich. Es ist meiner Meinung nach nur zur empfehlen, wenn man da max. 2 Tagen verbringen möchte und entweder kasachisch oder russisch spricht. Es gab in dem Zimmer 1Wasserkocher, 2Tassen und 2Gläser, die täglich nach Gebrauch gewechselt wurden. Die Handtücher wurden zwar fast täglich -je nach Gebrauch- gewechselt doch nicht die Bettwäsche. In den 15 Tagen meines Aufenthaltes wurden diese nur 2x gewechselt. Ein Kühlschrank wurde mir nach 10 Tagen im Zimmer reingestellt, ohne jegliches Info. Nach Kräften wurde mir zwar geholfen, aber die Sprachbarriere war deutschlich zu spüren von den 4 Rezeptionisten. Am Ende wurden mir eine Strafe aufgelegt, weil die in den Räumen vorhandenen Morgenmäntel nach 15 Tagen doch schmutzig geworden waren (Make Up).Die Rezeptionistin konnte weder Englisch noch Deutsch aber die Wörter "fine" oder "Strafe" gehen auf ein mal doch. Auf russisch versuchte sie mir zu sagen, dass es eine Kamera gibt und alle Gespräche aufgezeichnet werden, aber was das mit den Morgenmäntel zu tun hat, hab ich immer noch nicht verstanden. Es ist NICHT mit den europäischen Hotels vergleichbar.
14-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good to go at work The staff was very kind.
Room was clean and Internet was usable normally. Breakfast comes out on the plate, but as I have heard, the amount is large. There were many sweet things, but it was delicious.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good for a short stay in Astana
This small hotel is OK for a short stay in Astana. The rooms are small and very basic, and we had a room with no AC. The room was very clean when we arrived, but no housekeeping came while we were there for 3 days. Towels were changed when we asked. Staff is not always at the desk, but staff members try to be helpful at all times. Good shower with plenty of hot water. Breakfast is included - it is served in a basement room and it is a set meal that changes each day. There are restaurants and shopping within walking distance of the hotel. It is a long taxi ride from the airport.
Timothy, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

EXPO Astana
bardzo dobre pokoje za tą cenę , śniadania nie polecam , nie moj gust choć panie serwujące przemiłe
Lech, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hotel dans une rue tranquille pres d'un petit parc
Hotel bien situé avec un arrêt à proximité. De la ligne 10 qui dessert l'aéroport, Accueil sympathique par le personnel dont certains membres parlent anglais et aide pour appeler le loueur de voiture qui était en retard ; petit déjeuner bon et copieux, internet fonctionne bien
Francis, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

good for the price
clean hotel, located in good area, all staff was very polite and friendly breakfast could be better as you didn't get any choice of food
volha, 3-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

простой удобный отель
Почти всё хорошо, но очень плохой интернет, очень-очень плохой интернет. Мне стыдно, что у нас в столице до сих пор есть отели с таким медленным интернетом. Нет сейфа, хотя всё остальное как будто в отеле 4*. Бутылка воды в номере действительно не помешала бы, как писали в других отзывах. О хорошем: рядом недорогая круглосуточная столовая Тагам, недалеко круглосуточный супермаркет Мир Вкуса и там же кулинария. Рядом остановка автобуса в аэропорт (весь путь ровно час). Разрешили выселение на 2 часа позже бесплатно. Москитная сетка на окнах. В целом очень хорошо за такие-то деньги (38 евро/ночь).
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice place to stay
Stayed for 2 nights. The staff was friendly and helpful. The room was nice and comfy. The only thing I could complain was bed which was too soft to me. Overall the hotel is fine.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Great Hotel in Astana
The Brown Hotel is located in a very nice part of the city and you can go to any place of interest by bus or taxi ( about $2.5-$3). I like most that the hotel is very clean. There is a refrigerator and an electric tea kettle in the room.There are also toiletries, bath robes and slippers. The staff is most welcoming. You can ask Raigul (Райгуль), Aigerim (Айгерим) or Zhanna (Жанна) any question. They will always help. I highly recommend the Brown Hotel in Astana.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

조그마한 친절하고 깨끗한 호텔
위치는 관광지와 조금 떨어져 있지만 깨끗하고 직원들이 매우 친절합니다.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Лучший отель Астаны
Отель просто прекрасный! Обалденное отношение, стараются чтобы Ваше пребывание в отеле было максимально комфортным! Я просто в восторге, ездил в командировку в Астану (из Москвы), заселили сразу же, номер чистейший, зубной набор, шампунь, мыло, халат, тапочки, все полностью укомплектовано, меняют каждый день, ортопедический мягкий матрас, завтрак в номер, маленькие приятности от отеля, удобное расположение (до любом точки по городу доезжал максимум за 400-450 тенге). Отель не то что стоит своих денег, он их многократно превосходит, отношение просто великолепное, лучше чем к родственникам). Отель небольшой, но очень уютный. Остался очень доволен и впредь буду останавливаться только тут. Успехов и процветания этому отелю!! Очень советую!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Great value for money and very comfortable
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Die Adresse für Astana
Nettes kleines Hotel mit gefühltem Familienanschluss. Fußläufig ist das Meiste zu erreichen.