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Learn more and adjust settingsOpens in a new windowQueenco Hotel & Casino
5-star beachfront hotel with spa, near Victory Beach
- Free WiFi
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Victory Beach, Sihanoukville (and vicinity), 18000, Cambodia
6.4.Good.9 verified Hotels.com guest reviews
Had a nice open air restaurant on the beach. At night you got eaten by insects. Breakfast…
Dec 20, 2019
This area is a building site at the moment, with contractors working late in to the night…
Mar 2, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours Gap period enforced between guest stays -
- Protective clothing is available for guests
- Masks are available for guests
- Gloves are available for guests
- Individually wrapped food options are available
- Guests are provided with free hand sanitiser
- Free parking
- Pool
- Free WiFi
- Gym
- Air Conditioning
Property highlights
Main amenities
- 199 guestrooms
- Daily housekeeping
- On the beach
- Ski-in/ski-out access
- Casino
- 4 restaurants and 2 bars/lounges
For families
- Rollaway/extra beds (surcharge)
- Private bathroom
- Television
- Free toiletries
- Terrace
- Daily housekeeping
What’s around
- In Sihanoukville City Centre
- Victory Beach - 3-min walk
- Independence Beach - 32-min walk
- Phsar Leu Market - 2.6 mi / 4.2 km
- Sokha Beach - 3.5 mi / 5.6 km
- Golden Lions Roundabout - 3.7 mi / 5.9 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Twin Room, 2 Double Beds, City View
- Deluxe Double Room, 1 King Bed, Sea View
- Premium Double Room
- Junior Suite
- Suite
- Senior Suite
- Royal Suite
- Premium Twin Room
- 04 Rooms x Deluxe Twin - City View
- 05 Rooms x Deluxe Twin - City View
Location
Victory Beach, Sihanoukville (and vicinity), 18000, Cambodia
- In Sihanoukville City Centre
- Victory Beach - 3-min walk
- Independence Beach - 32-min walk
What’s around
Landmarks
- In Sihanoukville City Centre
- Victory Beach - 3-min walk
- Independence Beach - 32-min walk
- Phsar Leu Market - 2.6 mi / 4.2 km
- Sokha Beach - 3.5 mi / 5.6 km
- Golden Lions Roundabout - 3.7 mi / 5.9 km
- Ochheuteal Beach - 3.8 mi / 6.1 km
- Otres Beach - 5.9 mi / 9.4 km
- Kbal Chhay Waterfalls - 11.3 mi / 18.1 km
Getting around
- Sihanoukville (KOS) 31-min drive
- Free area shuttle
- Train station drop-off (surcharge)
- Train station pick-up (surcharge)
- Ferry terminal shuttle
- Cruise terminal shuttle (surcharge)
- Shopping centre shuttle (surcharge)
- Casino shuttle (surcharge)
- Theme park shuttle (surcharge)
At a glance
Hotel size
- This hotel has 199 rooms
- This hotel is arranged over 7 floors
Arriving/leaving
- Check-in time 2:00 PM-midnight
- Check-out time is 11:00 AM
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).
Required at check-in
- Cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
- No cots (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Train station shuttle (available 24 hours)*
- Cruise terminal shuttle*
- Ferry terminal shuttle*
Parking
- On-site parking only available on request
- On-site carport
- Free off-site parking nearby
In the hotel
Food and drink
- Breakfast daily (surcharge)
- 4 restaurants
- 2 bars/lounges
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- Beach bar
- Poolside bar
- 24-hour room service
Things to do
- Fitness classes on site
- Motor boating on site
- Personal motorised watercraft on site
- Pilates classes on site
- Snowboarding on site
- Waterskiing on site
- Yoga classes/instruction on site
- Kayaking nearby
- Parasailing nearby
- Scuba diving nearby
- Snorkelling nearby
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or Town Car service available
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
Facilities
- Number of buildings/towers: 2
- Lift
- ATM/banking
- Safe-deposit box at front desk
- Designated smoking areas
- Terrace
Languages Spoken
- English
- Korean
- Russian
In the room
Home comforts
- Air conditioning
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
Things to enjoy
- In-room massage available
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- 32-inch flat-screen TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
Food and drink
- Fridge (on request)
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.
Dining
BAGO – This beachfront restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
An Nam – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
MarcoPolo – This restaurant specialises in Italian cuisine. Open daily.
Onami – This beachfront sushi bar specialises in Japanese cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
An Nam – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
MarcoPolo – This restaurant specialises in Italian cuisine. Open daily.
Onami – This beachfront sushi bar specialises in Japanese cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Recreation
On Site
- Fitness facilities
- Sauna
- Steam room
- Fitness classes on site
- Motor boating on site
- Personal motorised watercraft on site
- Pilates classes on site
- Snowboarding on site
- Waterskiing on site
- Yoga classes/instruction on site
Nearby
- Kayaking nearby
- Parasailing nearby
- Scuba diving nearby
- Snorkelling nearby
Small print
Also known as
- Queenco Hotel Casino Sihanoukville
- Queenco Hotel Casino
- Queenco Casino Sihanoukville
- Queenco Casino
- Queenco Hotel & Casino Hotel
- Queenco Hotel & Casino Sihanoukville
- Queenco Hotel & Casino Hotel Sihanoukville
Optional extras
Rollaway beds are available for USD 35.0 per night
Breakfast is offered for an extra charge of USD 13 for adults and USD 6.50 for children (approximately)
Casino shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Pool access available from 8:30 AM to 10:30 PM.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
Contactless checkout is available.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.
Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards and cash.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
Cash deposit: USD 100 per stay
- A damage deposit of USD 100 will be collected before check-in.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Queenco Hotel & Casino does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
- No, unfortunately, but there's free parking nearby.
- Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 10:30 PM.
- Sorry, neither pets nor service animals are allowed.
- You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
- Yes, there are 4 on-site restaurants, featuring beachfront dining and Asian cuisine. Nearby restaurants include Chhne Meas Restaurant (3-min walk), Five Men Fresh Beer (2 mi) and Del Mar Pastry & Coffee (2.2 mi).
- Yes, the 26910 square-foot casino features 157 slot machines and 28 gaming tables.
- During the winter, enjoy on-site recreation such as snowboarding and return when the snow melts for waterskiing and motor-boating. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Queenco Hotel & Casino also has 2 bars, a casino and a nightclub, as well as a sauna, a steam room and access to a nearby outdoor pool.
6.4.Good.9 verified Hotels.com guest reviews
- 2.0.Poor
The only good thing is that the hotel has a café near the beach
KongBeng, 2 night trip, Jul 6, 2018
Verified Expedia guest review
- 10.0.Exceptional
All perfect on the Queenco hotel area, but all around us it was construction going on....
Peter, 10 night romance trip, Feb 1, 2020
Verified Expedia guest review
- 8.0.Very good
J’ai aimé le personnel très agréable et au petits soins. La propreté des chambre et de l’hotel.
11 night trip, Feb 13, 2019
Verified Expedia guest review
- 8.0.Very good
Hotel calme ce qui est rare à Sihanouk . Beaucoup de chantiers , immeuble en construction dus à l arrivée des chinois dans la ville. Quelques bons plats européens au restaurant. Le GROS problème à Sihanouk , c est un peu partout l odeur des égouts ( en ville mais aussi le long de la mer) En résumé ,bon hôtel pour passer quelques nuit à Sihanouk.
1 night trip, Jan 18, 2019
Verified Expedia guest review
- 8.0.Very good
クレームのいくつかの結果、マネージャーの粋な計らいでスイートルームに移動してくれた。 マネージャーの神対応のお蔭さまで悪い印象が澤柳気持ちになれました。設立した会社の近くでもあり、弊社のスタッフも含め、次回もこのホテルに決めました。 レづトランもカンボジアとは思えない良い雰囲気だった。
タカさん, 5 night trip, Oct 23, 2018
Verified Expedia guest review
- 6.0.Good
ひどいオペレーションのカジノホテル
空港から無料シャトルがあるというので、事前予約をし、確認のメールをマネージャーらしき人間からもらったが、当日は誰もいなかった。電話をしてもつながらず、結局Taxi 20＄でホテルへチェックイン。マネージャーにクレームし、20＄は払い戻しとなった。現場が実行できないカジノホテルの印象。帰りの時は空港まで無料シャトルを出す約束になったが、当日はやはりフロントには引き継がれておらず金を請求してくる始末。期待はしてなかったが、あきれるほど低レベルのオペレーション。リゾート地で発展するなら教育からだろう。
4 night trip, Aug 2, 2018
Verified Hotels.com guest review
- 8.0.Very good
2 night trip, Feb 24, 2020
Verified Expedia guest review