Guests
All properties in Sihanoukville, Preah Sihanouk, Cambodia

Queenco Hotel & Casino

5-star beachfront hotel with spa, near Victory Beach

  • Free WiFi
From
£99

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Queenco Hotel & Casino
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Queenco Hotel & Casino. Image 1 of 72.
1 / 72Queenco Hotel & Casino
Victory Beach, Sihanoukville, 18000, Cambodia
7.6.Good.
  • Lovely upmarket hotel in great location. Very friendly staff and a nice pool. Value for…

    Feb 16, 2017

  • Had a nice open air restaurant on the beach. At night you got eaten by insects. Breakfast…

    Dec 20, 2019

See all 31 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • Daily housekeeping
  • On the beach
  • Ski-in/ski-out access
  • Casino
  • 4 restaurants and 2 bars/lounges
  • Full-service spa

For families

  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Sihanoukville City Centre
  • Victory Beach - 3-min walk
  • Independence Beach - 32-min walk
  • Phsar Leu Market - 2.6 mi / 4.2 km
  • Sokha Beach - 3.5 mi / 5.6 km
  • Ochheuteal Beach - 3.8 mi / 6.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin Room, 2 Double Beds, City View
  • Superior Twin Room, City View
  • Deluxe Double Room, 1 King Bed, Sea View
  • Premium Double Room
  • Junior Suite
  • Suite
  • Senior Suite
  • Royal Suite
  • Premium Twin Room

What’s around

Landmarks

  • In Sihanoukville City Centre
  • Victory Beach - 3-min walk
  • Independence Beach - 32-min walk
  • Phsar Leu Market - 2.6 mi / 4.2 km
  • Sokha Beach - 3.5 mi / 5.6 km
  • Ochheuteal Beach - 3.8 mi / 6.1 km
  • Golden Lions Roundabout - 4 mi / 6.5 km
  • Otres Beach - 5.9 mi / 9.4 km
  • Kbal Chhay Waterfalls - 11.3 mi / 18.1 km

Getting around

  • Sihanoukville (KOS) 28-min drive
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
map
See on map
Victory Beach, Sihanoukville, 18000, Cambodia

At a glance

Hotel size

  • This hotel has 199 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Train station shuttle (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Parking

  • On-site parking only available on request
  • On-site carport
  • Free off-site parking nearby
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/cafe
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Motor boating on site
  • Personal motorised watercraft on site
  • Pilates classes on site
  • Snowboarding on site
  • Waterskiing on site
  • Yoga classes/instruction on site
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Languages Spoken

  • English
  • Khmer
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

BAGO – This beachfront restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

An Nam – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

MarcoPolo – This restaurant specialises in Italian cuisine. Open daily.

Onami – This beachfront sushi bar specialises in Japanese cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Motor boating on site
  • Personal motorised watercraft on site
  • Pilates classes on site
  • Snowboarding on site
  • Waterskiing on site
  • Yoga classes/instruction on site

Nearby

  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cash deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 13 for adults and USD 6.50 for children (approximately)
  • Local area shuttle service to the casino, shopping centre and theme park is offered for an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:30 AM to 10:30 PM
  • Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

  • Queenco Hotel Casino Sihanoukville
  • Queenco Hotel Casino
  • Queenco Casino Sihanoukville
  • Queenco Casino
  • Queenco Hotel & Casino Hotel
  • Queenco Hotel & Casino Sihanoukville
  • Queenco Hotel & Casino Hotel Sihanoukville

Information about cancellation rights

The right of withdrawal under European consumer law does not apply when you book accommodation. Supplier cancellation policy will apply.

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Queenco Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:30 AM to 10:30 PM.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
  • Yes, there are 4 on-site restaurants, featuring beachfront dining and Asian cuisine. Nearby restaurants include Chhne Meas Restaurant (3-min walk), Samnang Restaurant (2.1 mi) and Del Mar Pastry & Coffee (2.2 mi).
  • Yes, the 26910 square-foot casino features 157 slot machines and 28 gaming tables.
  • During the winter, enjoy on-site recreation such as snowboarding and return when the snow melts for waterskiing and motor-boating. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Queenco Hotel & Casino also has 2 bars, a casino and a nightclub, as well as a sauna, a steam room and access to a nearby outdoor pool.
7.6.Good.
  • 4.0.Fair

    This area is a building site at the moment, with contractors working late in to the night with drills hammers etc. This was made worse by the pneumatic drill at 7am. The cold water went off leaving us unable to shower. This is not the service you expect to receive at a higher end hotel. I have had much better stays in cheaper places

    1 night trip with friends, Mar 2, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The only good thing is that the hotel has a café near the beach

    KongBeng, 2 night trip, Jul 6, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    fantastic hotel

    Great hotel, friendly staff, great amenities, very comfy bed, great shower, the list goes on.. would highly recommend you stay there

    kyie , 2 night trip, Jul 21, 2017

    Verified Expedia guest review

  • 4.0.Fair

    The hotel is over 1 year old- and is a renovated property from an older generation. However, it leaves a lot to be desired to be a qualified 4* hotel. No bathrobes in the room, smelly bathrooms (stink from the drainage), poor room freshening, smell of cigarette smoke in the lobby of each floor as well as in the entire building (some parts of it are supposedly non-smoking). Honestly, a poor quality hotel. But, for its excellent food at the restaurant- as well as the beach facing presence, it does not have any other redeeming features

    Murali Sankar, Family trip, Dec 30, 2016

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice new hotel with wonderful staff

    Relaxing experience with wonderful reception staff PecDay (sp?). Pool supervisor Dom was excellent as well as the young ladies from Sweden. Bar was well stocked and a great place for afternoon conversation.

    Welton, Other trip, Feb 4, 2017

    Verified Expedia guest review

  • 8.0.Very good

    Hotel location is good

    Overall my rating is great. But need further improve on the room arrangement - it's spend >30 min to verify room reservation process .

    Wong, Trip with friends, Jan 3, 2017

    Verified Hotels.com guest review

  • 8.0.Very good

    .... best large swimpool, ocean beach in calm bay for swims. Large , clean room. But always needed motor shuttle to get from room towers to pool, beaĉh, and resþo.

    Peter, Other trip, Jan 30, 2016

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel close to the beach

    The hotel is new and under partial construction. The pool is great and right on the beach. The staff was amazing and as helpful as you could ask for. Drink prices are very fair priced. I would defiantly go back.

    kolby, Other trip, Feb 27, 2016

    Verified Expedia guest review

  • 8.0.Very good

    Pænt men meget turistet

    Pæne og rene værelser Fint pool område med restaurant ned til stranden

    Thea, 2 night trip, Apr 17, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All perfect on the Queenco hotel area, but all around us it was construction going on....

    Peter, 10 night romance trip, Feb 1, 2020

    Verified Expedia guest review

See all 31 reviews