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Colonial Plaza Hotel

3.0 star property
Puno hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Colonial Plaza Hotel

Ecotours
Single Room | In-room safe, desk, blackout curtains, free WiFi
Snack bar
Lobby
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | In-room safe, desk, blackout curtains, free WiFi

Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, blackout curtains, free WiFi

Single Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout curtains, free WiFi

Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout curtains, free WiFi

Triple Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Quadruple Room, Private Bathroom, Garden View

Standard Quadruple Room, Private Bathroom, Garden View | In-room safe, desk, blackout curtains, free WiFi

Standard Quadruple Room, Private Bathroom, Garden View

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 3 Double Beds OR 1 Double Bed

Similar properties

Exterior

Andenes del titicaca

Free breakfast
Free WiFi
Restaurant
Laundry facilities
7.0 out of 10, Good, (2)
The price is £19
includes taxes & fees
29 Dec - 30 Dec
Andenes del titicaca
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About the area

Map
Jr. Puno 529, Plaza de Armas, Puno, 051

What's nearby

  • Puno Plaza de Armas - 1 min walk - 0.1 km
  • Puno Cathedral - 1 min walk - 0.1 km
  • Pine Park - 4 min walk - 0.4 km
  • Puno Central Market - 5 min walk - 0.5 km
  • Puno Port - 2 min drive - 1.6 km

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 67 min drive
  • Puno Station - 10 min walk
  • Paucarcolla Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Casona - ‬3 min walk
  • ‪Mojsa Restaurant - ‬1 min walk
  • ‪Ricos Pan - ‬3 min walk
  • ‪La Casa del Corregidor - ‬1 min walk
  • ‪Hotel Balsa Inn - ‬2 min walk

About this property

Colonial Plaza Hotel

Colonial Plaza Hotel puts you a short five-minute drive from Lake Titicaca. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English, Spanish

At a glance

Hotel size

  • 26 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 9:00 AM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 6 per cent for credit card payments
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (USD 5 per day; booking required)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Colonial architecture

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Service fee: USD 6 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 6.00 per room (one-way)
  • Late checkout can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 6 per cent

Children & extra beds

  • Airport shuttle service for children costs USD 5.00 (one-way)
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs USD 5 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20447921091

Also known as

Hotel Los Portales Puno
Los Portales Puno
Colonial Plaza Hotel Puno
Colonial Plaza Puno
Colonial Plaza Hotel Puno
Colonial Plaza Hotel Hotel
Colonial Plaza Hotel Hotel Puno

Frequently asked questions

Does Colonial Plaza Hotel offer free cancellation for a full refund?
Yes, Colonial Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Colonial Plaza Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Colonial Plaza Hotel?
Sorry, there's no on-site parking at Colonial Plaza Hotel.
Is an airport shuttle service offered by Colonial Plaza Hotel?
Yes, an airport shuttle is available. The charge is USD 6.00 per room one-way.
What are the check-in and check-out times at Colonial Plaza Hotel?
Check-in start time: 9:00 AM; check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Colonial Plaza Hotel?
Yes, there's an on-site restaurant.
What's the area around Colonial Plaza Hotel like?
Colonial Plaza Hotel is in the heart of Puno, a short 10-minute walk from Puno Station and 4 minutes' walk from Pine Park.

Colonial Plaza Hotel Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Edwin, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Colonial Plaza was having trouble with their hot water so they kindly offered to put us up at another hotel at the same price and went out of their way to assist us to get there
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel, great value.
Staff was amazing and very helpful. Breakfast is diverse and rooms are big and very clean.
Cynthia, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Terrible hotel which I do not recommend to anyone. Bathroom conditions were horrible, not even good enough for a 1* hotel. It badly needs to be renovated. Not to mention that there was no hot water. The room was cold and it was very dark, there were several missing light bulbs. The only consolating part was the big bed. Do not go there. Book somewhere else.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place. Great value. Excellent staff.
Gilbert, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

The location is the best part, very convenient right on Plaza de Armas. Also nice staff, clean beds and hot shower. The shower was hot but the shower curtain pole was broken and had to be elevated, leaving a gap underneath that soaked the bathroom while having a shower. Also, the shower floor does not have an inclination, so a lot of water stays there between showers and has to dried by hand - not cool! It lacked place to hang clothes and shelves for the toiletries pouch - overall not practical Breakfast was good with bread, fresh fruit, juice, coffee. Scrambled eggs was not warm so we stayed away from it.
Saulo, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Great location, right on Plaza de Armas. Staff was really amazing, they were very accommodating with a request before our arrival and also were very sympathetic with us suffering from the effects of the altitude, bringing us tea and checking in on us for breakfast, etc. Breakfast was really nice, mostly continental style with fresh fruit, bread and coffee/tea - also scrambled eggs but it was cold and we did not touch it. The room was clean, roomy but not ver functional - no hangers, no shelves in the bathroom, the shower was good but the water would never totally drain from a day to the next, leaving a moldy smell - we started to dry the shower floor with the used towels, which helped.
Saulo, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

An ok hotel located right on the main plaza. Not bad for one night stay.
1-night trip
Verified Expedia guest review

10/10 Exceptional

It was awesome!
SUSAN, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The room was spacious, and a wall heater was handy. The breakfast was good (fresh fruit, juices, breads, cold meats, cheese, scrambled eggs, coffee) and the staff arranged our boat tour and taxi ride to the airport afterwards very expertly. The location was very handily located close to great dinner options, and also close to the walkable central district, but not so close to the port where the boat tours run from.
Jon, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

The hotel bathroom was Not very clean, water pressure very low, rooms not very clean.
Allen, 2-night trip
Verified Expedia guest review

6/10 Good

Hotel is in a great location. We were given a room on the 2nd floor and there is no lift, which is completely understandable but when your at 3800m climbing 2 flights of stairs after you've forgotten something isn't fun. The hotel is cold, but they will provide you with a heater when you ask. The breakfast is underwhelming.
David, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff Very friendly Right in the center of plaza And next to some great restaurants
Jose, 1-night trip
Verified Expedia guest review

6/10 Good

Great location. Excellent service. No hot water the first night and the Luke warm water just dribbled. Plus, the room was above a service area so there was loud talking and dumping of water right below us that echoed up until 10:45 pm. But, they switched our room the next night per request with no hassle. Yay! Hot water and water pressure.
janet, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and great staff
Close to plaza de armas. Reception is really cozy and the only good place where wifi works. Rooms were okay but water presure could be better but overall a good stay with excellent location.
Laura, 2-night trip
Verified Expedia guest review

8/10 Very good

Pretty good
Good overall but the street noise was bad with holiday music and fireworks starting at 6 AM and thin windows. Other hotels on our trip offered free drinking water but not this one except for hot tea.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great stay!
We stayed for just one night before heading off the islands but ended up booking another night when we got back. The staff were super friendly and we both had one of the best nights sleeps since we arrived in Peru. Highly recommended staying here!
Ben, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Budget hotel well positioned in Puno
Perfectly comfortable hotel given the price charged. Young group of people running the services who are keen to help and please. Points to note, don't attempt to have a shower in the early morning as hot water is not always available then and, because of the courtyard nature of the reception area, noise does echo around the hotel which is an issue when you have people leaving early in the morning for trips or the hotel so if you are a light sleeper this may be a problem?
Brendan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice , quiet , close to downtown
We loved the Hotel If you want a simple very reasonable priced clean place to stay with a little Peruvian flair this is it
Verified Expedia guest review

8/10 Very good

Recommended in Puno
this hotel is perfectly located on the main square of the city, 100 m from pedestrian tourist street
Verified Hotels.com guest review

10/10 Exceptional

good service and good price
wonderful and staff in hotel help me a lot, l highly recommend this hotel to others
Verified Hotels.com guest review

6/10 Good

Booked 2 nights, stayed 1
We had planned on staying at Duque Inn for 2 days but after the first day we decided to find something else. The rooms themselves are okay but NONE of them include a private bathroom as advertised. They are all shared bathrooms for each floor. Luckily we were the only ones on our floor so it wasnt a problem. When we got there there was no toilet paper in the bathroom and they had to go out and buy some to give us. The included breakfast was actually pretty good with bread, yogurt, fruits and granola. For the price its okay but for a little more you can find better. It is also about a 15 minute walk super uphill in a more residential area away from the main square so if you have trouble walking take a 5sol taxi. Also they overcharged for the room. She didnt look at our booking and just said 25sol each. I knew it was more expensive but we were sunning late for a tour and had to go so I just paid the extra couple bucks. Have your bokking confirmation with you to make sure you dont overpay.
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Building
This is a very basic hotel, but is located in a really beautiful building right on the Plaza de Armas in Puno. I really enjoyed my stay here, the hotel is situated around an open courtyard and has some really nice architecture. The breakfast was pretty good, although understaffed. My favorite thing about this hotel was that it had really great hot water it was a fantastic temperature and lasted throughout my shower. I would definitely stay here again while in Puno.
Verified Expedia guest review

6/10 Good

They only accepted cash, but had trouble giving change. I read from many reviews from other hotels that there wasn't enough heating, but this place gave us a space heater. It was needed, but unfortunately it emits a very bright orange light which made sleeping difficult. After running the shower water for more than 5 minutes at 5am, there was still no hot water. Barely even warm. I gave up, and decided to just shower at the next hotel I was going to stay at.
Verified Hotels.com guest review