El Portal de San Lázaro offers a warm welcome near Arequipa Cathedral and Plaza de Armas. Enjoy the rooftop terrace, coffee shop/cafe, on-site restaurant, free breakfast buffet, library and in-room WiFi during your stay.
Catholic University of Santa Maria - 4 min drive - 3.2 km
Getting around
Arequipa (AQP-Rodriguez Ballon Intl.) - 23 min drive
Tres Cruces Station - 13 min drive
Arequipa Station - 28 min walk
Yura Station - 33 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
La Trattoria del Monasterio - 4 min walk
Nowhere Cerveza Artesanal - 2 min walk
Chelawasi - 2 min walk
Pasta Canteen - 3 min walk
Ary Quepay - 4 min walk
About this property
El Portal de San Lázaro
El Portal de San Lázaro is just 4.9 mi (7.8 km) from the airport and offers a shuttle (available on request). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a rooftop terrace and a terrace.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Street parking available
Transfers
Airport shuttle from 6 AM to 11 PM*
Off-site
Area shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–9 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Library
Communal living room
Accessibility
Wheelchair-accessible
Handrails in hallways
Handrails in stairwells
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Heating
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Airport shuttle service is offered for an extra charge of USD 10.00 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 10296366531
Also known as
El Portal San Lázaro Hotel Arequipa
El Portal San Lázaro Hotel
El Portal San Lázaro Arequipa
El Portal San Lázaro
El Portal de San Lázaro Hotel
El Portal de San Lázaro Arequipa
El Portal de San Lázaro Hotel Arequipa
Frequently asked questions
Does El Portal de San Lázaro offer free cancellation for a full refund?
Yes, El Portal de San Lázaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Portal de San Lázaro?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Portal de San Lázaro?
Yes, there's free self parking.
Is an airport shuttle service offered by El Portal de San Lázaro?
Yes, an airport shuttle is available from 6 AM to 11 PM on request. The charge is USD 10.00 per vehicle one-way.
What are the check-in and check-out times at El Portal de San Lázaro?
Check-in start time: noon; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at El Portal de San Lázaro and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near El Portal de San Lázaro?
Yes, there's an on-site restaurant.
What's the area around El Portal de San Lázaro like?
El Portal de San Lázaro is in Historical Center, a short 10-minute walk from Arequipa Plaza de Armas and 8 minutes' walk from Santa Catalina Monastery.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
El Portal de San Lázaro Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
6.0/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
26 Sept 2024
Pay attention to your bags.There is no elevator.
Luiz Gustavo
Luiz Gustavo, 2-night trip
8/10 Very good
13 Apr 2025
Lanping
Lanping, 3-night trip
10/10 Exceptional
8 Nov 2024
Bethany
Bethany, 2-night trip
10/10 Exceptional
16 Feb 2020
Great Stay
Everything exceeded expectations. This hotel has a very homey feel. Only downside is that there is no restaurant, but many places to eat nearby.
Paloma
Paloma, 2-night trip
10/10 Exceptional
29 Nov 2019
Jean François
Jean François, 1-night trip
8/10 Very good
31 May 2019
GUADALUPE
GUADALUPE, 1-night trip
10/10 Exceptional
7 May 2019
Staff was very friendly and even after checking out. They let you keep you luggage in a storage area in case you have a later flight. Very recommended.
Verified traveller
2-night trip
10/10 Exceptional
6 Feb 2019
All great, the place is really nice, the only small issue detected- no hot water during two days.
Agnieszka
Agnieszka, 1-night trip
10/10 Exceptional
1 Oct 2018
Verified traveller
1-night trip
10/10 Exceptional
3 Sept 2018
Nos gustó tanto, que repetimos
Las instalaciones están muy bien, situado en un buen barrio cerca de la plaza de armas, con restaurantes y bares, pero en una calle muy tranquila. Casa antigua bien restaurada y como todas, sin ascensor. Buenas vistas des de las terrazas. Exelente trato personal
Alexandra
Alexandra, 2-night trip
10/10 Exceptional
25 Aug 2018
Beautiful and friendly hotel
We spent a couple of days there and everything was perfect.
We arrived early in the morning after spending the night on a bus and they offered hot drinks straight away.
They prepared our room as soon as they could and we were allowed to check in earlier than expected so we could rest. Really nice touch on their side!
The place is beautifully decorated with paintings and art and it feels like a high end hotel.
Beds are very comfy, bathroom clean and shower powerful. Breakfast is good (they even go to the baker to get the delicious bread first thing in the morning before they sell them out).
The location is good, in a quiet street, about 10 minutes walk from the main attractions.
Great stay and highly recommended.
Idoia
Idoia, 2-night trip
8/10 Very good
24 Aug 2018
Bon hôtel
Hôtel situé un tout petit en dehors du centre-ville mais cela permet d’etre au calme et en quelques minutes à la plave des armes.
Hôtel propre, eau chaude et petit-déjeuner correct
Jocelyn
Jocelyn, 1-night trip
8/10 Very good
14 Aug 2018
Localização ótima, atendimento excelente, o que deixou a desejar foi a limpeza dos quartos.
Verified traveller
1-night trip
8/10 Very good
2 Aug 2018
Ottima soluzione per visitare Arequipa. Posizione quasi centrale
Verified traveller
1-night trip
10/10 Exceptional
31 Jul 2018
Très bon hôtel
Hôtel très propre et super service ! Un peu bruyant car les chambres donnent sur un patio intérieur et sont peu isolées, mais l hôtel est en général super
Marie
Marie, 1-night trip
8/10 Very good
29 Jul 2018
Verified traveller
1-night trip
8/10 Very good
8 Jun 2018
Great hotel close to the attractions
We had a lovely stay at El Portal de San Lazaro. It’s on a quiet street off the main road, and walkable to the Plaza and the attraction. Special mention to Israel the hotel manager, who gave us excellent restaurant recommendations and was a great host. Only issue we faced was that the hotel doesn’t have central heating, and nights were cold. They did give us extra blankets, though!
M
M, 2-night trip
10/10 Exceptional
18 Jan 2018
Lovely location, beautiful interior
Perfect location in the small and windy stone streets of Arequipa. Quick walk to main square and the park. Close to all top rated attractions in AQP. Staff is great and rooms are clean and nice. Good breakfast. Really lovely to be able to walk to all we wanted to see...
Verified traveller
1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
13 Nov 2017
Recomendado 100%
Es un hotel cálido, a 10 minutos de la plaza, cerca de todo son muy amables y atentos en todo momento.
Sí lo recomiendo.
stefany
stefany, 2-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
6 Nov 2017
Very nice hotel, great location, hard bed
The hotel is very charming. Nice staff, basic rooms but quiet, bed could be more comfy. Great location.
Overall, good value. would come again.
Verified traveller
1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
26 Oct 2017
Nice hotel, right there in historical Arequipa.
Excellent staff, nice and clean room. Staff went overboard to make me feel welcome and satisfied.
Jose
Jose, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
30 Aug 2017
Great boutique hotel
Beautiful hotel with open architecture and multiple areas to sit and hang out outside with views of the three volcanoes. A steal at the price. 5 minute walk to the convent, 10 minute walk to the plaza de armas. Comfortable bed, plenty of hot water. Small room but with all the space outside the rooms did not mind this.
Peter
Peter, 3-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
26 Aug 2017
We've been in Peru for seven week and this wasn't the best place we s stayed. Wish we could have stayed longer than one night.
Verified traveller
1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
28 May 2017
Great stay
Knowledgeable staff. Luxurious feel. Detail of the hotel in keeping with the feel and history of the area. Close to great restaurants and shopping.
Jeff
This review was submitted before 2018 and has not been verified.