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Crowne Plaza Harbin Songbei by IHG

4.5 star property
Luxury Harbin hotel with indoor pool, connected to a shopping centre

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Photo gallery for Crowne Plaza Harbin Songbei by IHG

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Exterior
Meeting facility
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Located in the entertainment district, Crowne Plaza Harbin Songbei by IHG is a great choice for a stay in Harbin. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Lift
  • Premium bedding
The current price is £51
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, Club lounge access (Business Lounge Access)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, Club lounge access (Business Lounge Access)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access (Lounge Access)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, Club lounge access (Lounge Access)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Non Smoking, Club lounge access (Lounge Access)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds, Non Smoking, Club lounge access (Lounge Access)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
No. 233 Feng Yuan Street, Song Bei District, Harbin, 150028

What's nearby

  • Siberian Tiger Park - 8 min drive
  • Harbin Ice and Snow World - 8 min drive
  • Zhongyang Street - 13 min drive
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 13 min drive
  • Saint Sophia Church - 14 min drive

Getting around

  • Harbin (HRB-Taiping Intl.) - 37 min drive
  • Harbin West Railway Station - 26 min drive
  • Harbin South Railway Station - 30 min drive
  • Harbin Railway Station - 35 min drive

Restaurants

  • ‪大学生面包房 - ‬18 min walk
  • ‪毒药coffe - ‬2 min drive
  • ‪艾米咖啡 - ‬18 min walk
  • ‪创业咖啡 - ‬3 min drive
  • ‪亿佳网络驿站 - ‬3 min drive

About this property

Crowne Plaza Harbin Songbei by IHG

Located in the entertainment district, Crowne Plaza Harbin Songbei by IHG is a great choice for a stay in Harbin. The restaurant is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 415 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ski area nearby
  • Ice skating nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch flat-screen TV

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158 per person

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Harbin Songbei Hotel
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei by IHG Hotel
Crowne Plaza Harbin Songbei an IHG Hotel
Crowne Plaza Harbin Songbei by IHG Harbin
Crowne Plaza Harbin Songbei by IHG Hotel Harbin

Frequently asked questions

Does Crowne Plaza Harbin Songbei by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Harbin Songbei by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Harbin Songbei by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Harbin Songbei by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Harbin Songbei by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza Harbin Songbei by IHG?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Crowne Plaza Harbin Songbei by IHG and nearby?

Have fun with nearby winter activities such as ice skating, sledging and skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.

Are there restaurants at or near Crowne Plaza Harbin Songbei by IHG?

Yes, there's an on-site restaurant.

Does Crowne Plaza Harbin Songbei by IHG have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Crowne Plaza Harbin Songbei by IHG like?

Crowne Plaza Harbin Songbei by IHG is located on the Strip in Song Bei. Popular attractions include Harbin Ice and Snow World, which is 8 minutes away by car.

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Crowne Plaza Harbin Songbei by IHG Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Location on Map is Misleading!
The Hotels.com map showed this hotel on Songbei Blvd just north across the river from the Snow and Ice Festival. This is false. The hotel is several kilometers to the northwest of that location and not at all convenient to the festival grounds. Otherwise, the hotel facility is good, and the staff was responsive to my requests (even with my limited Mandarin).
Malcolm, 2-night trip

2/10 Poor

The room is not clean at all. Water tap is broken. It is not worth the price
Yiming, 3-night trip

8/10 Very good

主要エリアからは離れますが、清潔で良かったです
RYOTA, 3-night trip

10/10 Exceptional

YUWEN, 4-night trip

10/10 Exceptional

良かったです
Lei, 3-night trip

10/10 Exceptional

Mandy, 4-night trip

2/10 Poor

noboru, 3-night trip

8/10 Very good

Great hotel at Harbin
Very nice and comfy hotel, and helpful for my desk staff.
Damon Stanley, 1-night trip

8/10 Very good

Nice hotel but service can be improved
Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max. In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing items from the set and was eventually reluctantly topped up.
Yen Lyn, 4-night trip

8/10 Very good

Relatively fine but need to improve catering staff
Everything is pretty Ok except some of the rooms tend to be lingering cigarette smells even though I had requested smoke free rooms.
Lee Woei, 2-night trip

10/10 Exceptional

Great stay
Very nice and helpful staff.
John, 1-night trip

10/10 Exceptional

ENtirely Satisfactory Stay
Despite poor reviews by others we found the hotel to be entirely satisfactory in all respects. We had a suite on the 22nd floor which was very comfortable. The service in the Club Lounge was excellent and the dinner and breakfast buffets were pretty good. Main drawback is that the hotel is some distance from the main attractions of Harbin but taxis are cheap and readily available.
J S, 3-night trip

6/10 Good

Minibar locked , basic amenitiesx not up to 5 star IHG standards
5-night trip

10/10 Exceptional

Crowne Plaza Harbin
overall really good, although i dont get why they dont have creamy in the room and expected me to pay for milk. I wanted to make some tea and coffee in the room but ended up not having any.
SHIRLEY, 2-night trip

2/10 Poor

ضعيف
الاقامه لم تكن مريحه التكييف حار الغرفتان بها غبار الإفطار اختيارات قليله لغتهم الانجليزيه ضعيفه الغرف صغيره
Waleed, 5-night trip

10/10 Exceptional

GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT
2-night trip

10/10 Exceptional

Good service and facilities. Will come back again.
1-night trip

2/10 Poor

Choose a neighboring hotel.
Air conditioning broken in the hotel for the duration of my stay. Staff lied about it for the whole time until admitting it was broken in the whole hotel on my last night. Gym equipment limited, and in poor condition considering the age of the hotel. Sauna doesn't work and whole change room smells like fermented urine. Breakfast poorly cooked and left me feeling sick all day. There are 10 other hotels in this neighbourhood and I cant imagine any being worse. I wont be returning and others should think twice about staying at this property. Oh ya, staff also refused to honour my IHG Ambassador status as they said they were not associated with the chain. What kind of Crowne Plaza is this??
3-night trip

2/10 Poor

Hot and no air conditioning
Check-in was easy. The several of the front desk staff were fluent in English. The room was nicely appointed. The bed was comfortable. However, the air conditioning was not working. The room was 25C when I arrived and within an hour, it had risen to 27C. I complained about it twice and after an hour, a technician came and poked the vent with a screw driver. He gave me a big smile and thumbs up, then left. After an hour, the temperature was still at 27. I complained a third time before I went out for dinner. When I returned late, I found that nothing had been done. I waited until morning and complained once more. The front desk staff tried changing rooms (finally), but the air conditioning in the new room also did not work. A technician came to the room and explained that it was set between 22 and 24C. So, according to him, everything was working fine, and he refused to do anything. This was odd since my first room was at 27 and this second room was at 25. At this point, I asked for my reservation to be cancelled and my money to be returned. The services that I had paid for were not being provided. Another guest spoke to me and said that the air conditioning in this hotel is very poor.
Christopher, 4-night trip

8/10 Very good

2-night trip

8/10 Very good

中心部から離れているので、ちょっと不便です。ホテルはなかなかいい部屋、ロビーです。
町の中心部からだとタクシーで30元から40元必要です。 15分ぐらいです。新興マンション、住宅街に囲まれています。
ＫＮＴＣＴ, 3-night trip

8/10 Very good

The hotel only has two twin bed or one king back there is no topper and twin bed for family it was not convenience
Sam, 5-night trip

6/10 Good

한적한호텔
몇번 숙박하였다 호텔에 비품이 자주 한가지씩 빼놓고 정리한다 소모품에 각별히 신경써야 합니다 식당에 음식이 다양성이 다른 호털보다 미흡하다 전반적으로 한곳부터 세심한 배려가 필요하다
남, 1-night trip

2/10 Poor

8/10 Very good

Nice hotel, with great staff!
On a whole the hotel was great, with very helpful staff. We only had one issue in that we were unable to change the air conditioning in the room, which meant that it was very hot throughout the night!
Jonny, 2-night trip