In the heart of Almaly District, The Plaza Hotel offers a luxurious retreat. Unwind with dry cleaning and laundry services or treat yourself to spa treatments like massages. With in-room WiFi, a business center, and 24-hour front desk assistance is always at your fingertips.
Located near a train station, The Plaza Hotel is a great choice for a stay in Almaty. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden. Fellow travellers say good things about the overall property condition.
Languages
English, Russian
At a glance
Hotel size
60 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Business centre
2 meeting rooms
Computer station
Conference space (1206 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2018
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
Banquet hall
Accessibility
Lift
Smooth flooring in public areas
Tile flooring in public areas
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Day bed
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 5000 for adults and KZT 5000 for children
Airport shuttle service is offered for an extra charge of KZT 10000.00 per room (one-way)
Children & extra beds
Rollaway beds are available for KZT 8500 per day
Airport shuttle service for children up to age 14 costs KZT 10000.00 (one-way)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Also known as
Plaza Hotel Almaty
Plaza Almaty
The Plaza Hotel Hotel
The Plaza Hotel Almaty
The Plaza Hotel Hotel Almaty
Frequently asked questions
Does The Plaza Hotel offer free cancellation for a full refund?
Yes, The Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Plaza Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Plaza Hotel?
Sorry, there's no on-site parking at The Plaza Hotel.
Is an airport shuttle service offered by The Plaza Hotel?
Yes, an airport shuttle is available. The charge is KZT 10000.00 per room one-way.
What are the check-in and check-out times at The Plaza Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at The Plaza Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (4-min drive) is nearby.
What is there to do at The Plaza Hotel and nearby?
The Plaza Hotel has a 24-hour fitness centre and a garden.
Are there restaurants at or near The Plaza Hotel?
Yes, there's an on-site restaurant.
What's the area around The Plaza Hotel like?
The Plaza Hotel is a short 14-minute walk from St Nicholas Cathedral and 14 minutes' walk from Auezov Kazakh Drama Theatre.
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The Plaza Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Jun 2024
Big rooms, good breakfast.
Tatyana
Tatyana, 3-night trip
10/10 Exceptional
15 Jul 2024
Nice clean place, very friendly people good food
Isaak
Isaak, 7-night trip
10/10 Exceptional
8 May 2023
Great hotel
Great rooms, fabulous breakfast, good location. Friendly helpful staff.
Mark
Mark, 3-night trip
10/10 Exceptional
18 Mar 2024
all stay was good. hotel is clean, nice receptionists location is good.
Olena
Olena, 3-night trip
10/10 Exceptional
13 Mar 2023
hotel is nice and clean. Service is fast.
Elizaveta
Elizaveta, 3-night trip
10/10 Exceptional
24 Nov 2023
Good
Michael
Michael, 3-night trip
8/10 Very good
12 Nov 2024
Louis
Louis, 7-night trip
8/10 Very good
6 Oct 2024
TAEWOO
TAEWOO, 1-night trip
8/10 Very good
5 Oct 2024
Beomgeun
Beomgeun, 3-night trip
10/10 Exceptional
23 Sept 2024
Ersan
Ersan, 5-night trip
10/10 Exceptional
16 Jul 2024
Ivan
Ivan, 2-night trip
8/10 Very good
3 Mar 2024
Yana
Yana, 1-night trip
4/10 Fair
25 Feb 2024
ein Alptraum, nicht zu empfehlen
mir hat das Hotel aus folgenden Gründen nicht gefallen:
1) sehr laut. Durch die Fenster hört man stark befahrene Strasse, sodass man nich ruhig schlafen kann
2) sehr unbequemen Betten
3) unfreundliches und schlecht ausgebildetes Personal
4) am Frühstück waren Spiegeleier kalt serviert
5) Das Dessert im Bar war nicht frisch und überteuert
6) Ausstattung abgenutzt und nicht zeitgemäß
7) keine stabile Interbetverbindung
Egal ob geschäftlich oder urlaubsmsmäßig unterwegs ist, hier bekommt man keine Erholung, sondern nur Ärger
Alexander
Alexander, 6-night trip
8/10 Very good
30 Nov 2023
Önder Berkehan
Önder Berkehan, 2-night trip
8/10 Very good
5 Sept 2023
Akshay
Akshay, 1-night trip
10/10 Exceptional
23 Mar 2023
Sehr gut
Sergej
Sergej, 7-night trip
6/10 Good
25 Jan 2023
Deokcheol
Deokcheol, 3-night trip
10/10 Exceptional
3 Dec 2022
Yekaterina
8/10 Very good
12 Sept 2022
Christian
Christian, 8-night trip
4/10 Fair
6 Sept 2022
SARDORBEK
SARDORBEK, 6-night trip
2/10 Poor
4 Sept 2022
JUNGHUN
JUNGHUN, 3-night trip
10/10 Exceptional
19 Aug 2022
Gut ausgestattetes Hotel, freundliches Personal, gutes Frühstück, nette Atmosphäre
Marianne
Marianne, 3-night trip
8/10 Very good
20 Dec 2021
MIKHAIL
MIKHAIL, 4-night trip
10/10 Exceptional
12 Dec 2021
Wonderful service and clean & spacious rooms!! Highly recommend!!
Yekaterina
Yekaterina, 1-night trip
10/10 Exceptional
24 Oct 2019
Very central and nice and quiet of an evening, will stay here again.