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Ciao SaiGon Hotel & Spa

4.0 star property
Ho Chi Minh City hotel with full-service spa, connected to the convention centre

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Photo gallery for Ciao SaiGon Hotel & Spa

Front of property
Business centre
Minibar, in-room safe, desk, blackout curtains
Lobby lounge
Sun deck
In the heart of Ben Thanh Market, Ciao SaiGon Hotel & Spa combines modern comfort with relaxing vibes. Unwind in the garden, indulge in a rejuvenating spa treatment or take a refreshing dip in the outdoor pool. With free WiFi and an on-site restaurant serving breakfast to dinner, your stay is sure to be memorable.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Room service
  • Massage/treatment rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is £41
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin with Window

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Deep-soaking bath
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite Double with Window

Minibar, in-room safe, desk, blackout curtains

Suite Double with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Shower/bath combination
Deep-soaking bath
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double with Window

Deluxe Double with Window | Minibar, in-room safe, desk, blackout curtains

Deluxe Double with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Rainfall showerhead
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room with Window

Minibar, in-room safe, desk, blackout curtains

Family Room with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Shower/bath combination
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

ibis Saigon Airport

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,231 reviews
The price is £40
includes taxes & fees
1 May - 2 May
ibis Saigon Airport
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About the area

Map
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, 700000

What's nearby

  • Gia Dinh Park - 15 min walk - 1.3 km
  • War Remnants Museum - 6 min drive - 6.3 km
  • Ben Thanh Market - 7 min drive - 7.4 km
  • Saigon Zoo and Botanic Garden - 8 min drive - 7.7 km
  • Bui Vien Walking Street - 9 min drive - 8.6 km

Getting around

  • Tan Binh - Tan Son Nhat International Airport (SGN) - 4 min drive
  • Saigon Railway Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bia hơi Hà Nội - ‬2 min walk
  • ‪Phở Gà A.G - ‬2 min walk
  • ‪Chef Mamma's - ‬11 min walk
  • ‪Quán Ngon Hà Nội - Lẩu Bò Riêu Cua Sụn Sườn Sân Bay - ‬1 min walk
  • ‪Nhà Hàng Đất Tiên Sa - Đống Đa - ‬1 min walk

About this property

Ciao SaiGon Hotel & Spa

Located just 0.9 mi (1.5 km) from the airport, Ciao SaiGon Hotel & Spa offers a shuttle (available 24 hours). Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body treatments. An outdoor pool, a bar/lounge and a sauna are other highlights.

Languages

Chinese (Mandarin), English, Japanese
VISIBILITY

At a glance

Hotel size

    • 60 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2016 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Ciao Spa has 6 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from March 26 2024 to December 31 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ciao Saigon
Ciao Saigon Hotel Ho Chi Minh City
Ciao Saigon Hotel
Ciao Saigon Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel
Ciao Saigon Hotel & Spa Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel Ho Chi Minh City

Frequently asked questions

Does Ciao SaiGon Hotel & Spa offer free cancellation for a full refund?

Yes, Ciao SaiGon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ciao SaiGon Hotel & Spa?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7 PM.

Are pets allowed at Ciao SaiGon Hotel & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Ciao SaiGon Hotel & Spa?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Ciao SaiGon Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one way.

What are the check-in and check-out times at Ciao SaiGon Hotel & Spa?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Ciao SaiGon Hotel & Spa and nearby?

Ciao SaiGon Hotel & Spa has a spa and an outdoor pool, as well as a garden.

Are there restaurants at or near Ciao SaiGon Hotel & Spa?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Ciao SaiGon Hotel & Spa like?

Ciao SaiGon Hotel & Spa is in Tan Binh, a short 4-minute drive from Tan Binh - Tan Son Nhat International Airport (SGN) and 10 minutes' walk from Hoang Van Thu Park.

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Ciao SaiGon Hotel & Spa Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Breakfast was not impressive
1-night trip

10/10 Exceptional

The staffs are friendly and helpful.
Thuylan, 3-night trip

8/10 Very good

Only stayed overnight waiting to transit to another flight so was very conveniently located close to the airport
Matt, 1-night trip

8/10 Very good

We like spacious rooms and quiet
Hau, 1-night trip

8/10 Very good

Quiet area. Good environment
Hau, 1-night trip

10/10 Exceptional

Close to the airport
Kwok Seng, 1-night trip

8/10 Very good

We stayed there for one night. There was nothing fancy, just a basic hotel, clean, comfortable, and with excellent staffs. We would stay again and recommend it.
Va, 1-night trip

8/10 Very good

Decent
Decent hotel but it doesn't look like a 4 stars hotel.
Desmond, 1-night trip

2/10 Poor

waste from previous guests was still in the room. no more use this hotel.
Ishii, 1-night trip

4/10 Fair

The name of the hotel says “spa”, but there is no spa or services. Also the breakfast was only omelette, coffee and water. The hotel has mole, I got very sick there.
Hede, 1-night trip

6/10 Good

The room condition was under standards. There were signs of water damages on walls, ceilings and bathroom cabinet. Shower’s drain was blocked and there were sharp nail under the room carpet next to the ceramic floor. We report them to the receptionist, hopefully these will be fixed. On a positive note however, restaurant staff was very polite and responded carefully to our request. Choices at breakfast are limited to 2.
Lu, 1-night trip

6/10 Good

Small room surrounding area felt unsafe. No food availability at night and no food service close
Glen, 2-night trip

8/10 Very good

I found it very difficult to cross “trường sơn” street if walking around the area because the whole long street has no cross street light for pedestrians.

2/10 Poor

Disgusting
The room was absolutely disgusting and would not recommend to anyone. Glossy photos hides the dust and uncleanlinesses overall. Don’t waste your money staying there. Reception was also very rude
William J, 1-night trip

6/10 Good

Staff speaks Poor English, no spa, won’t allow masseuse to room,terrible food nothing westerners would eat. This is why the hotel restaurant had no people in it. Took 3 hours for the AC to cool the room and staff didn’t understand me when I complained. We left a day early and paid for another hotel losing one nights payment just to be comfortable.
christopher, 2-night trip

6/10 Good

Overally, the hotel is clean and quite near the airport. However, breakfast is quite poor. Food and Beverage staff is not friendly. I booked 1 single room and 1 double bedroom. For double bedroom, he said I will have 3 voucher only for breakfats whileas it’s supposed to be 4 voucher. I didn’t like to argue with him at the restaurant. My single room added my 2 years old son. And my double bedroom is for my brother’s family which has 3 people. The F&B staff said he is flexible for me by adding more noodle in my soup so my 2-yr-old can share with me. My son will not be allowed for breakfast. My family is 4 adults, one 11-yr-old girl and one 2-yr-old boy but there are 5 breakfast voucher. Moreover, the evening receptionist looked not welcoming. Security guards are the nicest staff overal.
Nhan, 1-night trip

8/10 Very good

Great and convenient place
Front desk and restaurant Staff are super friendly and professional, quick to respond to requests, rooms are clean and efficient. Be prepared for a hot room when you first get in, The AC took a couple of hours to cool the room, but once it’s on, it works perfectly. Don’t plan to bring durian back to the hotel as requested by staff. Breakfast menu is the same every day, and you can request different dishes If you want to. There are free instant coffee tubes and tea bags but ramen noodle is not free , hotel should have been more clear on stuff that is left on counter, whether they are free or charged. Location is so close to the airport, and surrounding areas have many eateries and coffee shops. I wanted to return to this hotel later for 5 more days and asked if they would honor the same rate but they refused. I then booked a 8.2 hotel 2 minutes away and got a much lower rate than my previous rate at Ciao. They’re losing my business and missing out on my loyalty and patronage.
Angie, 3-night trip

8/10 Very good

sabra, 1-night trip

10/10 Exceptional

좋아요!!
가족룸을 예약하여 이용했습니다. 룸 컨디션이 생각했던것보다 좋았어요. 직원분들도 전부 친절했습니다. 로비직원들도 전부 친절히 잘해주었습니다. 옥상 수영장도 좋아요 조식은 뷔페가아니고 주문형식입니다. 공항근처라서 비행기 소음이 심할줄알았는대 전혀없습니다. 걸어서 5분거리에 일식집 한식집 있습니다.
Seongho, 2-night trip

6/10 Good

Raffaele, 1-night trip

8/10 Very good

Corp, 6-night trip

10/10 Exceptional

Phúc, 1-night trip

10/10 Exceptional

Thuylan, 3-night trip

6/10 Good

kunio, 5-night trip

8/10 Very good

Michael, 1-night trip