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All properties in Zao, Miyagi (prefecture), Japan
Ryokan

Sansatei Genbukan

No-frills ryokan in Zao

  • Free parking
From
£68

Property renovations and closures

  • This property is closed from January 5 2021 to January 7 2021 (dates subject to change).

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • In-Room Dining
  • Exterior
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 14.
1 / 14Hotel Front – Evening/Night
8.4.Very good.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser
  • Free parking
  • Air Conditioning

Property highlights

Main amenities

  • 20 guestrooms
  • Daily housekeeping
  • Hot springs
  • Breakfast available
  • Air conditioning
  • Garden

Feel at home

  • Fridge
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Flat-panel TV

What’s around

  • Zao Fox Village - 8.8 mi / 14.1 km
This property is closed from 5 January 2021 to 7 January 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Japanese Style Room GENBU

Location

  • Zao Fox Village - 8.8 mi / 14.1 km

What’s around

Landmarks

  • Zao Fox Village - 8.8 mi / 14.1 km

Getting around

  • Sendai (SDJ) 39-min drive
  • Yamagata (GAJ) 54-min drive
  • Shiroishizao Station 21-min drive
  • Watari Okuma Station 30-min drive
  • Sendai Ayashi Station 30-min drive

At a glance

Size

  • 20 rooms

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - midnight. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Parking

  • Free on-site self-parking
*See small print for additional details or extra charges

At the property

Food and drink

  • Buffet breakfast daily (surcharge)
  • Water dispenser

Working away

  • One meeting room

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Garden

In the room

Home comforts

  • Air conditioning
  • Slippers

Freshen up

  • Free toiletries

Be entertained

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 11:00 AM to 8:30 AM.

Small print

Also known as

  • Sansatei Genbukan Zao
  • Sansatei Genbukan Ryokan
  • Sansatei Genbukan Ryokan Zao
  • Sansatei Genbukan Zao
  • Sansatei Genbukan Ryokan
  • Sansatei Genbukan Ryokan Zao

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1650 for adults and JPY 1650 for children (approximately)

Policies

Additional fees may apply to children age 0-3 for items such as extra bedding and meals.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sansatei Genbukan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 5 January 2021 to 7 January 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 11 PM. Check-out time is 10 AM.
  • Yes. Nearby restaurants include Zao Boo (4-min walk), Japanese Restaurant Shoroku (6-min walk) and 蔵王のらーめん家 (8-min walk).
  • On-site recreation at Sansatei Genbukan includes hot springs. Sansatei Genbukan also has a garden.
8.4.Very good.
  • 10.0.Exceptional

    古いですが、古いなりの良さがあります。 風呂が付いた部屋にグレードアップして頂きました。 小さい子供が居たので、本当に助かりました。

    1 night family trip, Aug 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    夕ご飯に困る

    お部屋にシャワーが無いのが残念でした。また、ご飯を食べるところも無く、夕食はカップラーメンで済ませました。簡単でも良いので下さい何かあったらと思いました。

    Hakbu, 1 night family trip, Aug 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    River view from the room was awesome. Evertything was perfect. Beautiful hotel and onzen was also good.

    2 night family trip, Dec 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    設施新,員工有禮貌。價格合理。整體令人滿意。溫泉不錯,設施新淨,溫泉外有自動售賣機買牛奶,最喜歡是溫泉很 瓶凍牛奶,現在不是太多旅館有牛奶買。

    Winson, 1 night family trip, Dec 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    かなり安いにもかかわらず、部屋はきれいでかつ喫煙もできて良かった

    1 night trip with friends, Nov 20, 2019

    Verified Expedia guest review

  • 6.0.Good

    川沿いで広い部屋だった。敷き布団が、薄いのがきになる。 近くのご飯やさんの情報がもう少しあったら良かったのに。

    ha, 1 night family trip, Oct 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    很體貼的旅館 很多小地方都有展現其細心之處 是下次來藏王還會再選擇入住的地方

    小狐狸, 1 night romance trip, Oct 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    +Good service. Sufficient parking spaces available. Good spacious room with nice river view. Nice outdoor & Indoor Public Onsen. - Unpleasant smell from the restroom in our room.

    1 night romance trip, Nov 24, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    お部屋は年代を感じられましたが、旅館スタッフの感じがとても良くて、お風呂もお部屋の広さや景色も良かったです。 激安価格の宿泊だったので、旧館ということもあり畳が疲れてたりトイレが昔のタイプなので狭いです。お部屋のお掃除ももう少し丁寧にして頂きたかった点がちょっと残念かな。 新館はHPで紹介されているようなステキなお部屋だったのではないかな、と思います。 家族での宿泊で、小さすぎるトイレやお部屋からの景色やお風呂など、子供達にとってどれも楽しい思い出になりましたよ。 近場のこけし館ではこけし作りをしているおじいさんにホッコリしてきました。 お天気が雨でお散歩できませんでしたが、旅館周辺のお散歩は気持ち良さそうでした。

    1 night family trip, Oct 13, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    設備が古い為か、衛生面が少し気になる

    温泉はとても快適だったが、部屋の水道の水が濁っていたり、そもそも水道の出が悪かったり、トイレの臭気が強いなど、設備の古さのせいか、所々で残念に思う点があった。

    1 night romance trip, Sep 22, 2018

    Verified Hotels.com guest review

See all 25 reviews