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All properties in Key West, Florida, United States of America
1 room, 2 adults

Oceans Edge Key West Resort, Hotel & Marina

4-star4 stars
5950 Peninsular Avenue, Key West, FL, 33040, United States of America

Waterfront hotel with 6 outdoor pools, near Key West Harbour
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • This hotel is beautiful and new. That's the only good thing I can say about this hotel.…Apr 5, 2017
  • we only had hot water half the time. the last 3 days of our trip we couldn’t shower with…Jul 14, 2019

Oceans Edge Key West Resort, Hotel & Marina

from £108
  • Accessible Partial Ocean View Balcony 2 Queen
  • Accessible Partial Ocean View Balcony King
  • Accessible Partial Ocean View Balcony 2 Queen Suite
  • Accessible Partial Ocean View Balcony King Suite
  • Ocean View Balcony 2 Queen
  • Ocean View Balcony King
  • Ocean View Balcony 2 Queen Suite
  • Ocean View Balcony King Suite
  • 2-Bedroom Ocean View Balcony 2 Bed Suite
  • 2-Bedroom Ocean View Balcony 4 Bed Suite
  • 2-Bedroom Ocean View Balcony 3 Bed Suite
  • Partial Ocean View Balcony King
  • Partial Ocean View Balcony King Suite
  • Partial Ocean View Balcony 2 Queen
  • Partial Ocean View Balcony 2 Queen Suite

What’s around Oceans Edge Key West Resort, Hotel & Marina

Landmarks

  • On the boardwalk
  • Key West Harbour (7-minute walk)
  • Key West Golf Club (41-minute walk)
  • Key West Naval Station (8-minute walk)
  • Robbie's (35-minute walk)
  • Key West Art and Historical Society - 3.6 mi / 5.8 km
  • Smathers Beach - 4.3 mi / 6.9 km
  • Duval Street - 5.3 mi / 8.6 km

Getting around

  • Key West, FL (EYW-Key West Intl.) 11-min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

  • Motorhome/coach/lorry parking *

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
Things to do
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Scooter/moped rentals on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 2017
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

On Site

  • Marina on site
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Scooter/moped rentals on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Oceans Edge Key West Resort, Hotel & Marina’s small print

Also known as

  • Oceans Edge Key West Hotel
  • Oceans Edge Key West
  • Oceans Edge Key West Resort, Hotel & Marina Hotel
  • Oceans Edge Key West Resort, Hotel & Marina Key West
  • Oceans Edge Key West Resort, Hotel & Marina Hotel Key West
  • Oceans Edge Key West Hotel Marina
  • Oceans Edge Key West Resort, Hotel & Marina Hotel
  • Oceans Edge Key West Resort, Hotel & Marina Key West
  • Oceans Edge Key West Resort, Hotel & Marina Hotel Key West

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 41.63 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach loungers
  • Beach towels
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self-parking costs USD 20.00 per night

RV/bus/truck parking is available for an extra charge.

Breakfast costs between USD 5.00 and USD 15.00 for adults, and USD 5.00 and USD 10.00 for children (approximately)

Pets are allowed for an extra charge of USD 70.00 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 2,342 reviews

Poor 2.0
Amazing looking hotel. Awful customer service
This hotel is beautiful and new. That's the only good thing I can say about this hotel. From the moment we checked in, I felt we were an annoyance to the people checking us in. The first night there the smoke alarm went off. We went downstairs and waited with everyone. The smoke alarm went off a second time about 20 minutes later. After a long day of traveling I told my husband I'm staying in bed, clearly something is wrong with the fire alarm. Next thing I know a hotel security guard has kicked our door in and is accusing us of smoking. After he sees we're not smoking (we don't ever smoke) he apologizes and leaves. I went to the front desk the next morning to tell them what happened, they had no idea or any reports of the employee kicking our door in. I showed them photos of our broken door. There was no management on premise, besides an assistant front desk manager (the same unfriendly woman who checked us in) I told her I wanted a door that locked, that I wanted to feel safe. She said you don't really need a lock on your door the island is safe. We met the front desk manager the next day, Cheryl, she's awful. She has no customer service skills, is unprofessional, and rude. She basically called us liars. Said we were smoking, said she wouldn't move us to a room with a lock. They started fixing our door. The whole suite smelled like chemicals. People were in and out of our room all weekend
usOther trip
Fair 4.0
we only had hot water half the time. the last 3 days of our trip we couldn’t shower with hot water. also they try and scam you with parking and if you pick up an item in the fridge they charge you an insane amount for it. a tiny bottle of sun block is 25 dollars in your room when it’s 2 dollars to buy it in a store. we were charged 350 dollars for parking! it almost costs more to park here than it does to stay here. not a “resort”. i’ve stayed at motels with better services. if you wanted to eat breakfast here it’s like 10x the price of anywhere else. we really regretted staying here due to its location and the “services”. stay literally anywhere else for a better time. also the walls are paper thin. we couldn’t even sleep half the days we were here due to neighbors partying until 3am each night. most of the activities you will want to do are in the morning-noon and we were too tired from being kept awake. when we tried to call the front desk each time no one answered. they actually hung up on us after transferring us between the concierge/guest services a few times. very disappointed
john, usOther trip
Very good 8.0
Staff was very friendly and helpful! Pool was awesome and its warm even though it was so windy at night. Only problem was the AC in our bedroom turned off and it was so hot in the bedroom we called and they got it fixed. The most horrible experience we had was they are doing so much renovations and as a vacationer you want to relax and sleep in from the adventure you did the night before, the construction workers started banging on the roof and outside you can hear all the trucks and machines they are using at 9am! Which caused us a bad migraine! Also We had a problem with the guy in breakfast area he gave us attitude and was very rude and laughed because we picked up the plates and there was NO SIGNS ANYWHERE that the breakfast isnt included with booking, so its $17.99 per person. The only food was Potatoes,sausage,egg,bagels and drinks. There was NO CHOICES and it was EXPENSIVE so we left and ate somewhere else. The room was very nice and clean everything in the room are perfect no complains staff in the front desk and the woman in the tour section were ALL VERY NICE AND HELPFUL! They made our stay very easy.
us1 night trip
Very good 8.0
Close drive to Key West but off the beaten path
Hotel rooms were clean and well maintained. The shower was modern, but all glass which was inconvenient with a family of 4; this prohibited others from using the sink/toilet while someone was showering. Mattresses were too soft. The pools were warm and the pool furniture was cozy. Issues with the staff. My husband had gathered 4 towels by the pool and was waiting for the kids and I to join him. He said a staff member tried to take some away, and questioned why he needed so many! We also had rented jet skiis. The instructor was great, staff was great, but we were told to fill out paperwork first at the front desk, even though we had walked to the jet ski hut first as directed. We walked from the hut to the the front desk; and I asked a couple of the individuals behind the desk for help. We had to wait for someone specific, who would be there "in a minute". This took a long time, and I was nervous we would miss our reservation. When we finally got the papers, they were handed to us without a writing implement, and she walked away. So we then took the unfilled papers back to the hut and filled them out there! The bartender Gil Jr. was gruff and seemed inconvenienced by my drink order. I overheard him say to a European couple who had just ordered drinks and was in the midst of toasting "how are you going to pay". She joked that they would worry about that later, and he humorlessly said "no, you pay now".
Jen, usOther trip
Very good 8.0
We made the best of it.
Ok check in was nice. Staff was friendly enough. Bellman were terrific.Waiters in the dining room were super nice and cute too. The food was over priced. My friend and I had a sandwich and a beverage and the bill was $110.00. I paid cash. Second day the maid service was kind of early so we ask for just towels. after that it was 3 days and we had to complain to get someone to clean the room. I found a huge waterbug/roach and a long millipede in the bathroom. Took care of that myself. Then I made the mistake of picking up and reading the labels on the mini bar and immediately got a charge pending on my credit card for $100. When I asked the front desk they said that was for the meal I ate in the dining room and I said no I paid cash. Then the little girl at the front desk says well we could see you were going to eat a lot so we charged you accordingly. I found this to be a bit rude. By mid week they had put $400 dollars pending on my credit card and said it was in case I damaged the room. After the 4th day it was finally smooth sailing. I really like the girl that was doing the shuttle and the Bellman the best. When time to check out, the girl at the front desk says ok it will be $269.00. I said why is that. She says well you ate this and that and Starbucks ect. I said no. I did not. She says wait let me explain it to you. Finally after ten minutes she finally ask me my name. It was just difficult. Possibly a language barrier. Done with it. Next time its down town for me.
Anita L, usTrip with friends

Oceans Edge Key West Resort, Hotel & Marina

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