While service in Greece, generally, is excellent, this newly reformed hotel takes it to another level. Just as an example, we were surprised with a full service of white wine and cheese while watching the Champions League final in our room, and our team won…! Everybody tried so hard to give their best which is hard to forget. Our experience was incredible. The human touch made all the difference, but of course the first class facilities and beautiful Crete did their part too. From the General Manager, the Operations Chief to every single member of the staff, thank you and Six stars if we could…!