The staff was very friendly and the room was cute and clean, but there were a few issues. The a/c didn't seem to work at all (despite following included instructions, it just wouldn't turn on at all). The coffee maker also didn't work, and the lights were very dim (the dimmer was stuck on the lowest setting). The front desk is only staffed from 9-5ish, so by the time we realized these issues, there was nobody to alert. Overall, cute spot and great location though.