Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Acuazul Reviews
Reviews
3.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
3.4/10
Cleanliness
2.8/10
Staff & service
2.0/10
Amenities
2.8/10
Property conditions & facilities
Reviews
6/10 Good
19 Dec 2019
Verified traveller
6-night trip
Verified Expedia guest review
2/10 Poor
7 Dec 2019
Lousy hotel to be avoided
The hotel is outdated and the information I got through Hotel.com is misleading. The rooms smell musty, the furniture outdated and non-functional, lamps do not work and door and windows do not close well. The walls were covered with grey mustiness. I am angry with Hotel.com since you are my prime source of info and I booked that lousy hotel upon your advice.
Anwar
Anwar, 2-night trip
Verified Hotels.com guest review
4/10 Fair
29 Mar 2020
Servicio medio
Reserve una cama mateimonial, y al llegar nos dimos cuenta que eran dos camas simples y la respuesta fue que ellos no trabajan con camas matrimoniales.
Verified traveller
5-night trip
Verified Hotels.com guest review
2/10 Poor
21 Mar 2020
Luis Mauricio
Luis Mauricio, 3-night trip
Verified Hotels.com guest review
4/10 Fair
6 Jan 2020
Tienen problemas de limpieza y fallas en los inodoros.
Retuvieron mi pasaporte porque no podían aplicar el pago para que pagáramos otra vez.
No hay interés de la gerencia por resolver problemas.
Verified traveller
3-night family trip
Verified Expedia guest review
2/10 Poor
2 Jan 2020
Malooooooo
Muy mal
Bebsabe
Bebsabe, 2-night trip
Verified Hotels.com guest review
2/10 Poor
23 Nov 2019
Abandono de mantenemiento
Puerta rota,banjo con mog y sin limpiar,sábanas sucias,toallas sucias,televisor sin mando,desayuno pobre,limpieza fatal