6/10 Good
20 May 2019
the property is very nice. The issue is that the photos are not at all the room we got. we were supposed to have the luxury suite who is listed to be about 30m2 and instead we were offered a 15m2 room which was nice but very dark. we asked to change but only a standard room was available which was actually better than the "supposed" luxury suite. So we asked if a suite was available at least for the second night and Alessandro advised is than the king suite was available but for 70 euros more. I have asked for a discount as we only had a standard instead of the luxury on the first night but Alessandro refused. We had a free breakfast on the first morning because some guests chose the breakfast included on the first morning we were there but not on the second morning because no else in the hotel chose the option on the second morning. One more thing as well, it is nearly impossible to sleep at night because of the noise from outside (street) and from the other rooms. It feels like we are in the same room than the neighboors
Romain
Romain, 2-night romance trip
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