Ironwood Hotel is just 4.9 mi (7.9 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. A rooftop terrace and a bar/lounge are other highlights.
Languages
English, Filipino
At a glance
Hotel size
20 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
Spa services
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
FireGrass Tavern – On-site restaurant.
Leaf Lounge – On-site restaurant. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 498 for adults and PHP 348 for children
Airport shuttle service is offered for an extra charge of PHP 400 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 1350.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Ironwood Hotel Tacloban
Ironwood Tacloban
Ironwood Hotel Hotel
Ironwood Hotel Tacloban
Ironwood Hotel Hotel Tacloban
Frequently asked questions
Does Ironwood Hotel offer free cancellation for a full refund?
Yes, Ironwood Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ironwood Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ironwood Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Ironwood Hotel?
Yes, an airport shuttle is available. The charge is PHP 400 per vehicle one-way.
What are the check-in and check-out times at Ironwood Hotel?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Ironwood Hotel and nearby?
Ironwood Hotel has spa services.
Are there restaurants at or near Ironwood Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Ironwood Hotel like?
Ironwood Hotel is in Downtown Tacloban, a short 9-minute walk from Tacloban City Hall and 7 minutes' walk from Balyuan Amphitheatre.
Ironwood Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Jul 2024
Daryl
Daryl, 2-night trip
Verified Travelocity guest review
8/10 Very good
13 Jul 2024
ANNABELLE
ANNABELLE, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jun 2024
Exceptional hotel and it’s based in Tocloban . A global quailty 4 star hotel in a small town .
anthony robert
anthony robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jun 2024
The hotel and staff were great. The are around the hotel is dirty and run down. Not the hotels fault, but that is what it is.
Jason
Jason, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Julius
Julius, 4-night trip
Verified Hotels.com guest review
6/10 Good
13 Mar 2024
Near the airport, restaurants, laundry service, and spa. It was smelly to the hallway of the 2nd floor as our room located near the common garbage bin next to the stairways, the main door created loud noise when it closed. We received the room with stinky pillow case and stains on it. We noticed staff by the stairs gossiping as if not working. The room was not big enough and the breakfast provided was limited and not convenient for individual with allergies as they have only limited serving spoon for desserts that created cross contamination. Plus parking space was limited and near pavement where guard was sitting next to staff exit door.
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
2/10 Poor
28 Feb 2024
Darrell
Darrell, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Feb 2024
A surprise to find a lovely hotel there. There was a Valentines dinner with a large buffet an a free cocktail.
The room was large and the bed comfortable. The bathroom was fine. Strong hot water.
The breakfast was filipino with your choice of eggs.
5th floor bat and snscks great
Peter
Peter, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 Feb 2024
Very convenient, we stayed in one of the suites and it was lovely for two nights. The fifth floor Leaf Lounge was an excellent Thai restaurant, and morning breakfasts were very good.
Chad
Chad, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Jan 2024
Everything about Ironwood was outstanding: Clean room; comfortable beds; strong working shower; quick response when we asked for something.
The only thing to improve would be to make the wifi stronger. Currently they are remodeling the 3rd floor. That cannot be a negative because it simply means improving the property and this will pass.
Highly recommend it
Glenn
Glenn, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
26 Nov 2023
Presidential suite was very nice and food selection is great, would stay again
Michael
Michael, 2-night trip
Verified Expedia guest review
4/10 Fair
10 Nov 2023
The hotel and its furnishings look pretty old. There was a big roach in my room. Service is very slow. Before you can check out, they have to send someone to your room to check on the condition. This takes a long time and is inconvenient when rushing to your next destination. l would only recommend this hotel for 1 or 2 night stays.
Melissa
Melissa, 1-night business trip
Verified Expedia guest review
8/10 Very good
14 Sept 2023
Overall good
Ronald
Ronald, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2023
I decided to stay a second night here at Ironwood Hotel. I enjoyed my experience. The air con, cleanliness and staff are outstanding. I ate at the Firegrass Tavern (Lobby Restaurant) again. I ordered the Korean Sweet & Sour Pork (see photo) and it was terrific! When I come back to Tacloban city in Leyte, Philippines I will be staying at the Ironwood Hotel.
Jim
Jim, 1-night trip
Verified Expedia guest review
8/10 Very good
4 Jul 2023
May
May, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2023
Charles
Charles, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 May 2023
Jayson
Jayson, 1-night trip
Verified Expedia guest review
6/10 Good
23 Jan 2023
Seems overrated. Air conditing was poor for 2 days. First guy came to repair - he looked at it and said he would be back. After about 8 hours of no return, I called again and a different guy came. He pulled out the AC filter which looked a year old. That fixed the AC problem. Bathroom is small. Our queen room was 2 twin beds pushed together. Bedroom not the cleanest. The food in the restaurant was not good. I ordered a hamburger and it was weird meat. We ordered Calamari for room service and it was served cold. After calling it in, he took it back and microwaved it. I was not going for that. I asked for a new other - taste was awful. We had several other meals from the Firewood restaurnat that we mediocre.
Patrick
Patrick, 1-night romance trip
Verified Expedia guest review
8/10 Very good
16 Jan 2023
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Nov 2022
Shuttle bus very convenient .Staff very attentive.
Voytek
Voytek, 1-night romance trip
Verified Wotif guest review
6/10 Good
18 Sept 2022
Lera
Lera, 1-night trip
Verified Expedia guest review
2/10 Poor
24 Aug 2022
Terrible conditions. Hotel room expensive given very small space, no window, 3 calls about TV not working, toilet seat broken, extremely small bathroom, no hot water. Staff nice but that is about it for anything positive.
James
James, 2-night romance trip
Verified Orbitz guest review
8/10 Very good
9 Aug 2022
This Hotel was clean, tidy, friendly & central to Tacloban. There are 4 different sized rooms available on each floor. Choice is based on price which was reasonable. We chose the second smallest size for 2 guests, & found that the only thing that was too small was the bathroom with limited space for all normal amenities. Otherwise, a good room for short stays. Breakfast was included in the price & was quite good. We recommend this Hotel for good value.