8/10 Very good
Friendly, helpful and knowledgeable staff. Very clean. Excellent location and beautiful plants. The electricity is a bit unpredictable and wi-fi a struggle.
Jutta
Jutta, 5-night trip
Crystal Hotel Asmara
Asmara hotel with restaurant and bar/lounge
In the heart of Asmara, Crystal Hotel Asmara offers a warm welcome with dry cleaning services, a cozy bar, and a delightful restaurant. Stay connected with in-room WiFi and enjoy extended parking perks. The hotel's attentive staff has left a lasting impression on previous guests.
Good
Popular amenities
- Bar
- Airport transfer
- 24/7 front desk
- Laundry facilities
- Air conditioning
- Non-smoking
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Room service
- Airport shuttle
- 24-hour front desk
- Air conditioning
- Front desk safe
- Laundry service
- Self-serve laundry
- Concierge services
- Luggage storage
- Tour/ticket assistance
Feel at home (6)
- Television
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
- Minibar
- Free self-parking
£76
includes taxes & fees
23 Nov - 24 Nov
Room options
Check availability for these dates
Standard Double Room
Highlights
Air conditioning
TV
Ceiling fan
Shower/bath combination
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
- 20 sq m
- Sleeps 2
- 1 Double Bed
Superior Double Room
Highlights
Air conditioning
TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
Minibar
- 40 sq m
- Sleeps 2
- 1 King Bed
Deluxe Double Room
Highlights
Air conditioning
TV
Ceiling fan
Shower/bath combination
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
- 30 sq m
- Sleeps 2
- 1 Queen Bed
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About the area
Bihat Street No. 17, Asmara
About this property
Crystal Hotel Asmara
Crystal Hotel Asmara is just 4 mi (6.4 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Crystal Hotel Asmara Reviews
7.4
Good
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
10/10 Exceptional
The Crystal Hotel offers a convenient location, and the staff are notably friendly, contributing to a positive experience overall.
freweini
freweini, 2-night trip
10/10 Exceptional
Good choice in Asmara
Nice room
Good location
Friendly staff
Best restaurant
Yu ping pinky
Yu ping pinky, 3-night trip
10/10 Exceptional
The property staff and space was excellent. Helpful staff and very clean. It was so safe and many places to see by foot! Beautiful city and we were right at the core.
Martha
Martha, 10-night trip
10/10 Exceptional
Good
Shiferaw
Shiferaw, 10-night trip
2/10 Poor
Too expensive for what it is. Rude and unhelpful staff. They treated me like they were doing me a favor. The wifi is non existent. Location is great. The rooms DO NOT HAVE A/C or a fan. During the day the room is ridiculously hot.
Liliana
Liliana, 3-night trip
8/10 Very good
Great location in the heart of Asmara, walkingdistanceto almosteverythingtou want to see in the city. Definitely try to get a room with a front balcony overlooking the Customs Building across the street and the Embassy of Türkiye to the right (I had room 201). Wi-Fi is available (but expect a very slow connection). Included breakfast is good, made to order omelet with strong coffee and fresh juice. Hot water in the shower and bathroom, small mini-fridge, comfortable bed, very friendly English-speaking reception, make for a good mid-range budget option. I booked and prepaid on Expedia, making it hassle free once in Asmara, and saving my cash for the restaurants and bars in Asmara. Reception can change USD at the normal government rate 15 nakfa to 1 USD. I actually walked to and from the airport, and it takes about one hour. Don't miss Ghibabo Restaurant nearby for 15 nakfa Asmara beer and traditional food like kitfo (tasty pizzas, too). Recommended hotel!
David
David, 2-night trip
4/10 Fair
Touriste attrapée au restaurant
Emmanuel
Emmanuel, 2-night trip
4/10 Fair
L'hotel è vicinissimo al centro.
La stanza è semplice, ma necessiterebbe di molta manutenzione.
Non c'è acqua, occorre telefonare ogni volta in reception, per far pompare l'acqua, diversamente non è disponibile.
Le ragazze in recpetion, salvo la signora che parla italiano, non sono cosi cortesi.
Il wifi non funziona.
Noi eravamo al 3' piano.
Se volete fare una chiamata dall'hotel fate attenzione che è un furto..
Patrizia
10/10 Exceptional
Great location! Great service! Convenient to all sites.
kwendeche
kwendeche, 4-night trip
4/10 Fair
Ich kann die teilweise sehr guten Bewertungen nicht nachvollziehen.
Die Lage des Hotels ist gut, alle Sehenswürdigkeiten sind fußläufig zu erreichen.
Den zunächst gebuchten Standard-Room habe ich schnell wieder verlassen. Ich bin dann in einen Superior-Room umgezogen, $ 35,00 Aufpreis/ Nacht.
Außer einer nichtschäumenden Seife werden keine Pflegeprodukte bereitgestellt.
Aus der Dusche kam nachmittags nur kaltes tröpfelndes Wasser, morgens war es etwas besser. Das Bad ist vergammelt.
Am zweiten Tag gab es keine Zimmerreinigung.
Die angegebene Klimaanlage und den Deckenventilator gab es nicht. Gleiches gilt für den Zimmersafe.
Vom Hotel sind kaum Informationen auf etwaige Fragen bezüglich Asmara und Ausflüge zu erwarten.
Das Hotel stellt eigenes UV- und Ozonbehandeltes Trinkwasser her, mir hat es nicht geschmeckt.
Eine Verdunkelung des Zimmers ist mangels Vorhänge nicht möglich.
WLAN ist faktisch nicht vorhanden.
Das TV ist sehr ungünstig an der Wand angebracht, vom Bett aus ist es schwierig.
In jeder Nacht bellende Hunde.
Der Garten ist der Raucherbereich, neben dem Restaurant.
Die Dachterrasse war verschlossen.
Das Frühstück ist kaum genießbar.
Personal und Getränkepreise sind gut.
Der Flughafentransfer kostet keine $ 50,00, sonder etwa $ 28,00.
Ein ansonsten so schlechtes Preis-/ Leistungsverhältnis hatte ich noch nicht.
Michael
Michael, 3-night trip
10/10 Exceptional
シャワーのお湯は熱いが、水圧はとても弱い
non
non, 1-night trip
10/10 Exceptional
Staff were really helpful and the hotel's in a great location. Only downside is that the room isn't well soundproofed, so noise from the corridor could be loud.
Verified traveller
3-night trip
8/10 Very good
The best choice in Asmara. Great location in the center of town. Very good, friendly and attentive service. Very clean room and hence a very good stay. Given the financial and investment situation in Eritrea, it is unsurprising that the rooms are a little spartan but that is no criticism of the hotel. I would definitely return to the Crystal.
SteveB
SteveB, 2-night trip
6/10 Good
Clean & friendly. Arrived morning of 7th October with room confirmation from Expedia for 19 days. I was shocked to be told they did not know of this booking and that they had a room for only two days!! I was very disappointed about this state of affairs. Sadly wi fi was not working and could not tell Expedia of my status. On the second day of my stay I was told I could stay for the booked 19 days and they apologised for the imperfect info I was given day before!! So the first two days were hair raising not knowing what I could do about it.
Verified traveller
19-night trip
2/10 Poor
dåligt
detta boende hade inga manner och behande oss dåligt speciallt från ägaren var otrevligt och fick betala även då jag hade betalat frukost och visade bokingen så brydde sig inte alls. jag fick lämna deposed också för boendet för hon var osäker att betalningen var genom. jag fick åka tillbaka till boendet och hämta min deposet efter några dagar, kostade mig mer att åka dit från var jag stannade.
Verified traveller
1-night trip
10/10 Exceptional
Great hotel
Very happy with 2 week stay at crystal hotel. Service provided was excellent and the staff especially receptionists, waitresses and housekeepers were exceptionally friendly, approachable and always greeted us kindly. Hotel is in the perfect location, very close to Asmara city center. My family really enjoyed their stay at Crystal hotel this summer, July 2019
Rahwa
Rahwa
Rahwa, 14-night trip
8/10 Very good
Decent tourist hotel in Asmara
Perfectly adequate hotel for Asmara. Needed a hotel our first night and stayed at the Crystal. Relocated to another property for the rest of our stay, but Crystal was fine for one night.
andrew
andrew, 1-night trip
8/10 Very good
There are no credit cards accepted anywhere in Eritrea. Hotel either takes US dollars, Euros or local currency. There is no elevator at this hotel. The restaurant is excellent with cheap prices. Shuttle service is excellent but is not cheap.
Verified traveller
3-night trip
8/10 Very good
The staff is very nice and helpful. The location is great for walking.
Patrick
Patrick, 5-night trip
8/10 Very good
要望について、全て対応してもらえた。
中心街に歩いて行け便利であり、大通りから少し中に入った場所なので静か。
朝食はメニューから好きなものを選べ(宿泊代込み）、Jazzyなバックミュージックもgood。
Verified traveller
2-night trip
8/10 Very good
Hotel is basic but has all you need. Walkable distant to many sites. Overpriced, but no more so than other hotels in Asmara. If we go again to the city we will stay in the same hotel.
Ravi
Ravi, 2-night trip
10/10 Exceptional
I travelled to Asmara Dec/19/2018 with my two brothers and we staid in crystal hotel for two weeks and I cannot express my happiness enough about the hotel from the bell man Mr habte all the receptions helen, tsega to the owner Mr Daniel every one of them where pleasant and very nice people. the only thing I would like to mention is water was very slow in the bathroom I was having hard time taking a shower especially at night. I would recommend this hotel to everybody who is travelling to Asmara. Hope to see everybody again soon.
Verified traveller
6-night trip
8/10 Very good
Nice hotel very near to the centre of town. 5 minutes from central strip and close to many attractions
Verified traveller
7-night trip
2/10 Poor
I pre paid for dec 26 and when I got there they said I had to pay again
Verified traveller
1-night trip
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