Located in the entertainment district, Hotel Intourist Palace Batumi is a great choice for a stay in Batumi. You can relax with a drink at the bar/lounge, and the 3 restaurants are nice spots to grab a bite to eat. Other highlights at this luxurious hotel include a snack bar/deli, a terrace and a garden.
Languages
English, Georgian, Russian, Turkish
At a glance
Hotel size
139 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (USD 2 per day)
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
3 restaurants
Bar/lounge
Free daily reception
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Laundry facilities
Hair salon
Luggage storage
Facilities
1 building/tower
Built in 1939
Safe-deposit box at front desk
Garden
Terrace
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Raised toilet seat
Low-height worktop and sink
Bathroom emergency pull cord
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 5 for children
Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Housekeeping is offered for an extra charge
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
Children's pool
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Hot tub
The following facilities are closed on Wednesday and Thursday:
Children's pool
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Hot tub
Children & extra beds
Rollaway beds are available for USD 90.0 per day
Airport shuttle service for children up to age 12 costs USD 2 (one-way)
Parking
Parking is available nearby and costs USD 2 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Intourist Palace Batumi Hotel
Intourist Palace Hotel
Intourist Palace
Intourist Batumi Hotel Casino
Intourist Hotel Casino
Intourist Batumi Casino
Intourist Casino
Intourist Palace Batumi
Intourist Batumi Hotel Casino
Intourist Palace Batumi Batumi
Hotel Intourist Palace Batumi Hotel
Hotel Intourist Palace Batumi Batumi
Hotel Intourist Palace Batumi Hotel Batumi
Frequently asked questions
Does Hotel Intourist Palace Batumi offer free cancellation for a full refund?
Yes, Hotel Intourist Palace Batumi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Intourist Palace Batumi?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Hotel Intourist Palace Batumi?
Yes, an airport shuttle is available. The charge is USD 10 per vehicle one-way.
What are the check-in and check-out times at Hotel Intourist Palace Batumi?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Intourist Palace Batumi?
No, this hotel doesn't have a casino, but Eclipse Casino (7-min drive) is nearby.
What is there to do at Hotel Intourist Palace Batumi and nearby?
Hotel Intourist Palace Batumi has a garden.
Are there restaurants at or near Hotel Intourist Palace Batumi?
Yes, there are 3 on-site restaurants.
Does Hotel Intourist Palace Batumi have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Intourist Palace Batumi like?
Hotel Intourist Palace Batumi is in Old Boulevard, a short 5-minute walk from Batumi Beach and 5 minutes' walk from Europe Square.
Hotel Intourist Palace Batumi Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
5.6/10
Amenities
6.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
28 Aug 2024
GEORGE
GEORGE, 3-night trip
Verified Expedia guest review
4/10 Fair
19 Aug 2024
Christopher
Christopher, 2-night trip
Verified Expedia guest review
6/10 Good
8 Aug 2024
…
GEORGE
GEORGE, 3-night trip
Verified Expedia guest review
8/10 Very good
30 May 2024
Staff were very helpful and friendly in reception.
Hotel is in need of updating but rooms are clean and comfy.
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
11 Jan 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Oct 2023
Jamil
Jamil, 1-night trip
Verified Expedia guest review
2/10 Poor
11 Aug 2023
It was very bad no access to the pool the hotel is terrible only the location was good
Ralph
Ralph, 3-night romance trip
Verified Expedia guest review
4/10 Fair
22 Jul 2023
onder
onder, 5-night trip
Verified Expedia guest review
6/10 Good
9 Jun 2023
Old hotel, not the cleanest bathrooms. Pools did't worked
Karlo
Karlo, 2-night trip
Verified Expedia guest review
6/10 Good
26 May 2023
Bed & Breakfast not a 5 stars hotel
I can't believe this is a five star hotel as stated in the hotels.com info. There is no restaurant, coffee shop, room service, or swimming pool. When I complained to him, the receptionist told me to tell the company from which I booked. The hotel has nothing but an excellent location and a good breakfast
SAAD
SAAD, 5-night trip
Verified Hotels.com guest review
8/10 Very good
20 May 2023
Неплохая тихая гостиница. Старенькая. Первое это запах плесени . Но это можно решить хотябы повесив в вестибюле автоматические дезодоранты для воздуха. В комнатах не плохо. Белье чистое. Матрасы на кроватях не плохие Поменяют тебе если попросишь. В ванной комнате можно поменять принадлежности для туалета. Все ржавое:ершик для унитаза корзина для мусора. Скоро сезон туристов начинается. Надо подсуетиться. В общем на слабую четверочку потянет. Удачи вам. И примите к сведению. Вы только выиграете. Удачи!
Tanya
Tanya, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
17 Nov 2021
I booked for 4 nights and rooms, but regarding to low standers I spent one night, up to now they didn't refund my money
even Expedia fail me to reposition my staying or refund the amount
ABDULLAH
ABDULLAH, 4-night trip with friends
Verified Expedia guest review
4/10 Fair
1 Aug 2021
Batumi stay
Poor hotel, deserves proper renovation. It used to be 5* once upon a time. Poor breakfast offered (low quality food). Swimming pool OK, not very much clean. Restaurant near swimming pool had a nice food and good size portions.
Branimir
Branimir, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
1 Aug 2021
Batumi stay
Hotel is in a terrible condition. We learned upon check in that it was used during second wave of COVID-19 as government sponsored quarantine hotel for Georgian nationals returning to the country. It is still adverted as 5*, but it is actually 2/3*. We have also learned that hotel will be closed in September for general renovation. Breakfast offer was very poor, served by people who speak only Georgian (some of them Turkish language), no english, no russian. They would grab what you wish from self service table and give you on the plate (COVID19 measures) however nowhere was written what is on offer. There is a swimming pool in the hotel. Beach is far (more than 500 m walk). There is SPA in the hotel, however we didn't use it. There were no international TV channels offered (only Georgian and Turkish).
Branimir
Branimir, 4-night trip
Verified Hotels.com guest review
2/10 Poor
19 Jul 2021
This hotel
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2021
Murtazi
Murtazi, 2-night trip
Verified Hotels.com guest review
2/10 Poor
7 Jul 2021
shimshon
shimshon, 5-night trip
Verified Hotels.com guest review
2/10 Poor
2 Jul 2021
Verified traveller
6-night trip
Verified Expedia guest review
2/10 Poor
28 Jun 2021
Worst Hotel Experience
This was the worst experience I have ever had with a hotel, from the customer service, to false marketing about the pools being operational, to horrible maintenance to poor communication skills....the list goes on. I would avoid this place at all costs.
Sami
Sami, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
13 Feb 2021
My first story.
I am a active online buyer but I probably had written only half a dozen reviews online but this hotel requires a speciak treatment.
First of all as I learned from locals in Batumi this hotel had been used as quarantine hotel for covid patients.
When I first arrive there there was only a receptionist and a couple of guys I don't know with what occupancy. I waited to be checked in since there was confusing times in the hotel.
Then I arrived my room but my key card did not work then a guy with very low english skills came and open the door and said while smiling "Ok?" by the way I knew he was smiling because he wasn't also following Covid regulations just lile the most crew. The problem at that point was that I was unable to lock my door. When I connected recepcionist she said she cannot do anything because there is problem with the system.
Anyway, we managed to lock my door but now I cannot open it everytime I want to go in to my room someone has to come with me and open the door. They called "technic service" a couple of time and the technicians only tried my card and after seeing it doesn't work just as I claimed they said "no work", opened the door and left.
But I have to mention this is not the fault of crew since they are really friendly and respectful even the receptionist helped me handle some of my paper works. The are really just outnumbered.
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
22 Oct 2019
Tamaz
Tamaz, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
19 Oct 2019
We asked twin beds got one double bed.
The air conditioner didn’t work, was very hot.
The location of the hotel is great, and the hotel very clean. Breakfast was wonderful.
Maya
Maya, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2019
Verified traveller
6-night trip
Verified Expedia guest review
2/10 Poor
25 Sept 2019
Verified traveller
4-night trip
Verified Expedia guest review
4/10 Fair
15 Sept 2019
For a 5 Star Hotel not up to standard. Breakfast asked for ketchup. Told me it is finished. Finished food in hot trays not replenished. Rooms not to 5 Star standard. Placing of the hotel is excellent