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Tughan Hotel

3.0 star property
Family-friendly hotel in Artuklu with restaurant and bar/lounge

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Photo gallery for Tughan Hotel

Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Tughan Hotel, nestled in Artuklu, offers a vibrant getaway with its international cuisine restaurant and daily manager's reception. Enjoy the hotel’s convenient amenities like free WiFi and an art gallery or relax on the sun-kissed terrace.
VIP Access

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Babysitting (free)
  • Children's club (free)
  • Playground on-site
  • Stovetop
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is £32
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Premium bedding, down duvets, memory-foam beds, minibar

Honeymoon Studio Suite

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Room, 1 Double Bed

Combined shower/bathtub, hydromassage showerhead, designer toiletries

Comfort Room, 1 Double Bed

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 40 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

Premium bedding, down duvets, memory-foam beds, minibar

Executive Triple Room

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room

Premium bedding, down duvets, memory-foam beds, minibar

Family Room

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Single Room, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Single Room, 1 Bedroom, City View

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Double or Twin Room

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

Similar properties

Front of property

BABİ NEFES Demirhan Konağı

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
8.6 out of 10, Excellent, 49 reviews
The price is £43
includes taxes & fees
25 Feb - 26 Feb
BABİ NEFES Demirhan Konağı
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About the area

Map
1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100

What's nearby

  • Mardin Museum - 3 min walk
  • Great Mosque of Mardin - 7 min walk
  • Zinciriye Medresesi - 19 min walk
  • Mardin Castle - 6 min drive
  • Kasımiye Medresesi - 7 min drive

Getting around

  • Mardin (MQM) - 44 min drive
  • Mardin Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Artukbey Kahve - ‬3 min walk
  • ‪Abbara Bar - ‬3 min walk
  • ‪Birtat Lahmacun - ‬3 min walk
  • ‪Cercis Murat Konağı - ‬4 min walk
  • ‪Arasta Cafe - ‬1 min walk

About this property

Tughan Hotel

Bring the kids when you stay at Tughan Hotel in Mardin and they can enjoy the free kids' club. For a bite to eat, guests can visit Han Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves.

Languages

Arabic, Azerbaijani, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Dutch, English, Farsi, Filipino, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukranian

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is 12:30 PM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Free babysitting
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets stay for free (dogs and cats only)
    • Service animals welcome
    • Food and water bowls, off-lead area and litter boxes available
    • Pet-sitting and pet-grooming services offered
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books
  • Musical instruments
  • Baby monitor
  • Baby bath
  • Changing table
  • Bed rails
  • Cabinet locks
  • Corner guards
  • Fireplace guard
  • Pool gate
  • Stair gate
  • Outlet covers
  • Pushchair

What to do

  • Shopping
  • Bike tour information
  • Bike shuttle
  • Winery tours nearby

Working away

  • Computer station
  • Co-working spaces
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike shop
  • Bike repair services
  • Bike shuttle
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Arcade/games room
  • Bike parking
  • Lockers available
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 76
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Hallway handrail height (centimetres): 89
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 76
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Fixed shower seat
  • Portable bath seats
  • Portable shower seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height bed
  • Low bed height (centimetres): 50
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 76
  • Grab bar in bath
  • Bath grab bar (centimetres): 76
  • Grab bar in shower
  • Shower grab bar height (centimetres): 50
  • Bathroom emergency pull cord
  • Transfer shower
  • Accessible bath
  • Doorbell and phone notifications
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • 4 steps to reach property
  • Hospital bed available
  • Portable hoist available
  • Pool hoist on site
  • Area rugs in room
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room
  • Deep-pile carpet in room

Room amenities

Be entertained

  • Video game console
  • DVD player
  • 210-inch LCD TV
  • Premium satellite channels
  • First-run films
  • Netflix
  • Hulu
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Wet bar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board
  • All-in-one washer and dryer
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Day bed

What to enjoy

  • In-room massage
  • Balcony or patio
  • Garden
  • Fireplace
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Smartphone with 5G data speed, unlimited free calls and unlimited data usage
  • Free international and long-distance calls
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Meal delivery service
  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Stovetop
  • Oven
  • Rice cooker
  • Griddle
  • Toaster oven
  • Waffle maker
  • Free bottled water
  • Children's dinnerware
  • Dishwasher
  • Blender
  • Coffee grinder
  • Ice maker
  • Dining table
  • High chair
  • Kitchen island
  • Lobster/crab pot
  • Mixer
  • Spices
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Han Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TRY 1000 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for TRY 500.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA and DBS PayLah!.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 15457

Also known as

Tughan Hotel Mardin
Tughan Mardin
Tughan Hotel Hotel
Tughan Hotel Mardin
Tughan Hotel Hotel Mardin

Frequently asked questions

Are pets allowed at Tughan Hotel?

Yes, cats and dogs stay free. Dog exercise areas, pet-sitting services and grooming services are available.

Is an airport shuttle service offered by Tughan Hotel?

Yes, an airport shuttle is available. The charge is TRY 1000 per vehicle one-way.

What are the check-in and check-out times at Tughan Hotel?

Check-in start time: noon; check-in end time: anytime. Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Tughan Hotel and nearby?

Tughan Hotel has an arcade.

Are there restaurants at or near Tughan Hotel?

Yes, Han Restaurant offers al fresco dining, international cuisine and garden views.

Does Tughan Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio and a garden.

What's the area around Tughan Hotel like?

Tughan Hotel is a short 3-minute walk from Mardin Museum and 7 minutes' walk from Great Mosque of Mardin.

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Tughan Hotel Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

hotel's next door cafe? store was very noisy...i think this problem is depends on the room. but hotel's service and condition was good.
YONGSU, 1-night trip

2/10 Poor

Disappointed
unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.
ISMAEL, 1-night trip

2/10 Poor

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
Patric, 1-night trip

6/10 Good

Good location
In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Ahmed, 1-night trip

4/10 Fair

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Azad, 4-night trip

6/10 Good

Not recommended
The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
Eyup Fazli, 2-night trip

8/10 Very good

enfal, 2-night trip

6/10 Good

Mesut, 1-night trip

10/10 Exceptional

Valla yer konum ve odalar güzeldi fakat odalardaki yatak konforu çok kötüydü yatak berbattı
Umut, 1-night trip

6/10 Good

Kürsat, 1-night trip

2/10 Poor

CANAN, 1-night trip

2/10 Poor

FARE dahil konsept
Hotel falan değil. Sakın gitmeyin. Böyle bir kepazelik görmedim. - Gece yarısı saat 12 ye kadar hem teras hem hotel içi bangır bangır müzik uyuyamıyorsunuz. - hijyen asla yok. Yatakları rahat değil. - Hotelin en güzel balayı suiti diye sattıkları odada kalmama rağmen FARE yanlış duymadınız FAREyle uyandım yatağımın dibinde.
Mehmet Hanifi, 2-night trip

6/10 Good

1-night trip

2/10 Poor

Murat Can, 2-night trip

6/10 Good

Merkelig frokost. Utrolig mye støy med musikk fra hotellets restaurant fra 20.00 til 24.00. Parkering var problematisk
Einar, 3-night trip

10/10 Exceptional

Nur leider nicht geeignet für gehbehintertde menschen Kein lift Viel treppen
Güllü, 3-night trip

10/10 Exceptional

MONESTER PRO, 1-night trip

4/10 Fair

Det ble ikke rengjort på rommet de fire dagene jeg var der. Frokosten var meget bra. Beligenheten var fantastisk i gamlebyen. Jeg ble lovt gratis yransport til flyplassen, men betale selv 110 TL for dette.
4-night trip

10/10 Exceptional

FATIH, 2-night trip

2/10 Poor

Würde ich nie wieder buchen Personal sehr sehr unfreundlich beim Beschreibung Parkservice falsch information und Personal sagt euer Problem Zimmer nicht gekriegt wie beschrieben 4 Bett Zimmer sondern 3 Bett gekriegt aber für vier Bett gezahlt dann sagt Bucht halt nicht online weil online günstiger ist In der früh kein Wasser zum Duschen nicht mal zum Gesicht waschen Überall dreckig Würde ich keine Raten
Yusuf, 1-night trip

10/10 Exceptional

Mahide Gül, 1-night trip

10/10 Exceptional

Ben bütün hizmetleriyle çok memnun kaldım. Konumu olsun, buradaki çalışanlar olsun Mardin’e bir daha gelirsem düşünmeden kalcağım bir yer. Ayrıca güvenilir de:) Her şey için teşekkür ederim.
Busra, 2-night trip

10/10 Exceptional

Tuğhan otel
Öncelikle otel personeli ilgiliydi. Temizlik güzel. Kahvaltı teras katındaydı. Biraz çeşitlenirse daha güzel olacak.
Serdar, 1-night trip

2/10 Poor

Hüsniye, 1-night trip

10/10 Exceptional

ZEYNEP, 5-night trip