Surat Bay Lodge & Backpackers Hostel

Photo gallery for Surat Bay Lodge & Backpackers Hostel

Primary image
On the beach
On the beach
On the beach
Living area

Overview of Surat Bay Lodge & Backpackers Hostel

Surat Bay Lodge & Backpackers Hostel

2.0 star property
Beachfront hostel in New Haven

8.4/10 Very good

29 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Shared kitchen
Map
19 Surat Bay Road, New Haven, South Otago, 9585
Main amenities
  • Housekeeping (on request)
  • On the beach
  • Garden
  • Microwave in a common area
  • Fridge in a common area
  • Picnic area
  • Barbecue grills
  • Luggage storage
  • TV in a common area
  • Locker space
Feel at home
  • Children stay free
  • Hob
  • Garden
  • BBQ(s)
  • Free self-parking
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

About this property

Surat Bay Lodge & Backpackers Hostel

Enjoy your visit to New Haven with a stay at Surat Bay Lodge & Backpackers Hostel. Free perks include WiFi and self-parking. Fellow travellers like the location.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are 9:30 AM - 6 PM in winter, 9:30 AM to 7 PM in summer.
  • Towels for the Shared Dormitory are available for a surcharge.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • BBQs
  • Shared microwave
  • Shared fridge

Travelling with children

  • Children stay free

What to do

  • On the beach

Services

  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Television in common areas

Accessibility

  • No lift (single-level property)
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Filipino

Room amenities

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Stay connected

  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Shared kitchen access
  • Hob
  • Oven
  • Toaster

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 5 per cent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Surat Bay Lodge Backpackers Hostel New Haven
Surat Bay Backpackers New Haven
Surat Backpackers New Haven
Surat Bay Lodge & Backpackers Hostel New Haven

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Nice comfortable bed,room had amazing view of beach .lodge was very clean & tidy . Host very friendly .
View from room
ross, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Great site and lovely charming people, a great place to stay.
Inside our room
Russell, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice low-key beachfront place, good value
We had a pleasant three-day stay in November, with only about half the rooms occupied. The place is right on the water, with some wonderful outdoor seating to watch the tide come in and out. Day one a juvenile sea lion snoozed 30 meters from the picnic table! The place is a little worn, but comfortable and completely fair for the price. Water pressure good, wifi fine, communal kitchen has most things but a little small if the place is busy. (there are two stoves and two sinks though) Owners were wonderful, and very friendly and knowledgeable about the area. We saw a yellow eyed penguin thanks to their tip! There is a nice beach walk right off the property. We saw several sea lions every time we walked to the next cliff, about 40 minutes away. (Just past the Triplets) Town is a short drive, and has a great Four Square.
Pedro, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Friendly and homely hospitality right on the beach
We enjoyed another lovely stay at Surat Bay Lodge with Esther & Jack, who warmly welcomed us and our children back. Our boys loved helping to feed the chickens again, trying their hands at fishing and eating some of what Dad had caught fresh off the on-site BBQ. And I got to see a big sea lion bull waddle all the way up the beach on one of my walks. Feels like a return to our own beach bach.
Zara, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Nice location on beach front and really friendly host. The property is an older building and shared facilities were OK.
1-night romance trip
Verified Wotif guest review

8/10 Very good

Beach-side hospitality
We had a lovely stay at Surat Lodge with our boys. The owners, Esther & Jack, were very welcoming and we loved sampling the delicious eggs from their very happy on-site chooks! The location literally could not have been closer to the beach and the view from our room was great. You could actually see sea lions from the window at times! The kitchen was well resourced and clean with a big dining table to eat at and there were free hot drinks, plus a caravan on-site for real coffee. The boys enjoyed being able to chill out at the end of the day and watch DVDs from reception in the comfortable shared lounge. We had mixed weather during our stay, but found plenty to keep us occupied and loved seeing the changing light and tides from the Lodge.
Zara, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly, clean, stunning location. Amazing value for money
Antemo, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great location, meh accommodation
The location is absolutely gorgeous with sea lions almost literally in your backyard. However, the walls were super thin with being RIGHT outside the kitchen and having neighbors who weren’t exactly sleeping. Pricey For what it was but they were out of dorm beds in the entire catlins for the night I booked
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, sealions closeby
Nice place and very nice location. The french girl at the reception was so helpful. <3
1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review