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InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

5.0 star property
Beachfront hotel in Phu Quoc with spa, beach bar

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

Exterior
Private beach, white sand, sun-loungers, beach umbrellas
Room, 3 Bedrooms, Ocean View (Residence) | Frette Italian sheets, premium bedding, down duvets, in-room safe
4 outdoor pools, pool umbrellas, pool loungers
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free area shuttle
  • 24-hour health club
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The price is £231
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Classic Room, 2 Single Beds, Balcony, Ocean View

Classic Room, 2 Single Beds, Balcony, Ocean View | Frette Italian sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Single Beds, Balcony, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Single Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Balcony, Ocean View

Classic Room, 1 King Bed, Balcony, Ocean View | Frette Italian sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Balcony, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Residence)

Room, 2 Bedrooms (Residence) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Bedrooms (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Frette Italian sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed, Balcony, Ocean View

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Club lounge access, Oceanfront

Villa, 4 Bedrooms, Club lounge access, Oceanfront | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle

Villa, 4 Bedrooms, Club lounge access, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 494 sq m
  • Ocean view
  • Sleeps 9
  • 4 Single Beds

View all photos for Suite, 2 Bedrooms, Club lounge access, Ocean View (Bridge)

Suite, 2 Bedrooms, Club lounge access, Ocean View (Bridge) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Suite, 2 Bedrooms, Club lounge access, Ocean View (Bridge)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 305 sq m
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 3 Bedrooms, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 162 sq m
  • Ocean view
  • Sleeps 6
  • 3 Single Beds

View all photos for Room, 1 Bedroom (Residence)

Room, 1 Bedroom (Residence) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 1 Bedroom (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence)

Room, 2 Bedrooms, Ocean View (Residence) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Bedrooms, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Bedrooms (Residence)

Room, 2 Bedrooms (Residence) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Bedrooms (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 91 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Bedroom, Ocean View (Residence)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 1 Bedroom, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Club lounge access

Frette Italian sheets, premium bedding, down duvets, in-room safe

Classic Room, Club lounge access

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 42 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Villa, 3 Bedrooms, Club lounge access (Private Pool)

Villa, 3 Bedrooms, Club lounge access (Private Pool) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Villa, 3 Bedrooms, Club lounge access (Private Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 426 sq m
  • Ocean view
  • Sleeps 7
  • 3 Single Beds

View all photos for Classic Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Classic Room

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 42 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Bedrooms (Residence)

Room, 2 Bedrooms (Residence) | Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Bedrooms (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 102 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 3 Bedrooms, Ocean View (Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 153 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Frette Italian sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Club lounge access, Ocean View

Penthouse, 1 Bedroom, Club lounge access, Ocean View | Frette Italian sheets, premium bedding, down duvets, in-room safe

Penthouse, 1 Bedroom, Club lounge access, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 94 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Resort view

Family Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 132 sq m
  • Resort view
  • Sleeps 5
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds | Frette Italian sheets, premium bedding, down duvets, in-room safe

Junior Suite, 2 Single Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 89 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Balcony, Ocean View

Junior Suite, 2 Single Beds, Balcony, Ocean View | Frette Italian sheets, premium bedding, down duvets, in-room safe

Junior Suite, 2 Single Beds, Balcony, Ocean View

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

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9.2 out of 10, Wonderful, (148)
The price is £188
includes taxes & fees
14 Jan - 15 Jan 2025
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About the area

Map
Bai Truong, Duong To Ward, Phu Quoc, Kien Giang, 920000

What's nearby

  • Sonasea Phu Quoc Night Market - 6 min drive - 3.2 km
  • Sonasea Beach - 7 min drive - 3.4 km
  • Sao Beach - 17 min drive - 11.4 km
  • Phu Quoc Beach - 19 min drive - 10.8 km
  • Ho Quoc Pagoda - 24 min drive - 13.1 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 15 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Espresso Cafe - ‬14 min drive
  • ‪Ink 360 - ‬9 min walk
  • ‪Sailing Club Phú Quốc - ‬12 min walk
  • ‪Rice Market - ‬15 min walk
  • ‪Tropicana Restaurant - ‬6 min drive

About this property

InterContinental Phu Quoc Long Beach Resort, an IHG Hotel

InterContinental Phu Quoc Long Beach Resort, an IHG Hotel offers a private beach where you can enjoy beach umbrellas, yoga and volleyball, plus snorkelling is nearby. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Sea Shack, one of 4 restaurants, offers a beachfront location, and serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club and a beach bar. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Romanian, Spanish, Vietnamese

At a glance

Hotel size

  • 459 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
  • Contactless check-in and check-out are available
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 15 kilometres

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Pool toys
  • Bed rails

What to do

  • On a private beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Golfing
  • Shopping
  • Pool table
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 5 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 24-hour health club
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Water slide
  • Banquet hall

Accessibility

  • Accessible airport shuttle
  • No lift (single-level property)
  • Step-free path to entrance
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 46-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

HARNN Heritage Spa has 9 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is open daily.

Dining

Sea Shack – This beachfront seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Ombra – This poolside restaurant specialises in Italian cuisine and only serves lunch. A children's menu is available. Open daily.
LAVA – This poolside fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Ink 360 – This rooftop bar overlooks the ocean. Happy hour is offered. Open selected days.
Sora & Umi – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1080000 per vehicle (return. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 1470000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InterContinental Phu Quoc Long Beach
InterContinental Phu Quoc Lon
InterContinental Phu Quoc Long Beach Resort
InterContinental Phu Quoc Long Beach Resort, an IHG Hotel Hotel

Frequently asked questions

Does InterContinental Phu Quoc Long Beach Resort, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Phu Quoc Long Beach Resort, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?
Yes, an airport shuttle is available. The charge is VND 1080000 per vehicle return.
What are the check-in and check-out times at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at InterContinental Phu Quoc Long Beach Resort, an IHG Hotel and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. InterContinental Phu Quoc Long Beach Resort, an IHG Hotel also has 2 bars, a private beach and a water slide, as well as a 24-hour health club, spa services and an arcade.
Are there restaurants at or near InterContinental Phu Quoc Long Beach Resort, an IHG Hotel?
Yes, there are 4 on-site restaurants, featuring beachfront dining, Italian cuisine and ocean views.
Does InterContinental Phu Quoc Long Beach Resort, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does InterContinental Phu Quoc Long Beach Resort, an IHG Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around InterContinental Phu Quoc Long Beach Resort, an IHG Hotel like?
InterContinental Phu Quoc Long Beach Resort, an IHG Hotel is located on the waterfront in Long Beach, a short 3-minute walk from Waterfront Beach Square.

InterContinental Phu Quoc Long Beach Resort, an IHG Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

natalia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John Ki Ho, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verry good
Tommy, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Seungyeong, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Helpful, friendly, and professional staffs.
Nghia, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 3-night trip
Verified Expedia guest review

8/10 Very good

Outdated 4* resort in Phu Quoc
The building area (lobby, pool area, …) is outdated. Our room with garden view is clean, spacious but outdated. No chair service at the beach. The restaurant for breakfast is very busy and noisy with Korean guests. The food at breakfast is only 2* and is not fresh, not comparable with other 5* resort. Coffee is terrible! In overall we rate the outdated Intercontinental resort in Phu Quoc as 4*- or 3*+, but does not by far deserve 5*. The staff (front desk, room service) is very helpful though.
Chi Thanh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hyunseo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff
3-night trip
Verified Hotels.com guest review

8/10 Very good

Lots of helpful staff yet they can’t seem to execute timely food and drink service. Possibly overwhelmed because of holiday guests numbers.
MARK, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Masahiko, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

omar, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vicky, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Youngdo, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
Absolutely excellent stay in a wonderful Hotel with great Gardens to walk around and a lovely beach to walk along, everybody was very friendly and helpful
Donald, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place for VACATION, very good breakfast
Thang, 4-night family trip
Verified Expedia guest review

8/10 Very good

Long, 2-night trip
Verified Expedia guest review

8/10 Very good

Long, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotels has brought me the new experiences about hospitality, staffs, foods, almost everything you need for your vacation with the highest quality.
Huy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I had a wonderful dinner at LAVA for my birthday, the team upon knowing it was a special celebration were extremely attentive and caring. In particular, I would like to thank the Assistant Manager Le Cat Thuong for taking special care of us during our dinner, she took the time to explain all the dishes in detail and shared about the restaurant and hotel's history. Was a truly magical evening and a special thanks to the team for making it an incredible evening. We had the tomahawk and it was cooked to perfection. Thanks to Le Cat Thuong and the team again, wonderful attentive service, would definitely recommend this restaurant to other people and would definitely come back. Next, many appreciated to Mr. Canh Huynh, Sora & Umi Assistant Manager and Miss Maris, the services crew during the breakfast buffet time. They showed their enthusiasm and actively introduced the nearby tourist attractions. Very Impressive.
CHIN BIU, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing atmosphere and staff, best resort on Phu quoc.
Lachlan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hard to fault this Hotel/ Resort. Impeccable grounds with amazing pools. Excellent friendly staff and beautiful rooms. Would come back in a heartbeat Travelled with family and stayed for 9 nights
Michael, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful upgrade. Great staff. They created a terrific activities at the resort, especially the water sports.
Lieu, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

5 star holiday hotel! Immaculate grounds, excellent breakfast choices. One of the top IC hotels that we’ve stayed in around the world. Housekeeping staff excellent. One of the few hotels we’ve stayed in where chefs, managers, and even GM introduced themselves and asked for feedback! Well done ICPQ! *****
Jeffrey, 5-night romance trip
Verified Expedia guest review