Hakone-machi Gora 1320-934, Hakone, Kanagawa, 250-0408
What's nearby
Hakone Gora Park - 4 min walk
Hakone Open Air Museum - 20 min walk
Ōwakudani - 3 min drive
Hakone Kowakien Yunessun - 4 min drive
Pola Museum of Art - 5 min drive
Getting around
Tokyo (HND-Haneda) - 104 min drive
Tokyo (NRT-Narita Intl.) - 161 min drive
Hakone Miyanoshita Station - 5 min drive
Hakone Gora Station - 8 min walk
Hakone Ohiradai Station - 8 min drive
Kowakidani Station - 29 min walk
Restaurants
COFFEE CAMP - 8 min walk
みょうじん - 3 min drive
やまひこ鮨 - 3 min drive
GORA BREWERY & GRILL - 8 min walk
ラウンジ花影 - 19 min walk
About this property
Hotel Hakone Terrace
When you stay at Hotel Hakone Terrace, you'll be a short five-minute drive from Hakone Open Air Museum and Ōwakudani. Also, Lake Ashi and Hakone Kowakien Yunessun are within a short drive.
Languages
Japanese
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive after 7 PM must contact the property by 6 PM to make arrangements. Otherwise, check in after 7 PM is not permitted.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Facilities
Terrace
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Slippers
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Microwave
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hakone Terrace
Hotel Hakone Terrace Hotel
Hotel Hakone Terrace Hakone
Hotel Hakone Terrace Hotel Hakone
Frequently asked questions
Does Hotel Hakone Terrace offer free cancellation for a full refund?
Yes, Hotel Hakone Terrace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hakone Terrace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Hakone Terrace?
Sorry, there's no on-site parking at Hotel Hakone Terrace.
What are the check-in and check-out times at Hotel Hakone Terrace?
Check-in start time: 3 PM; check-in end time: 7 PM. Check-out time is 10 AM.
Are there restaurants at or near Hotel Hakone Terrace?
Yes, there's an on-site restaurant.
Does Hotel Hakone Terrace have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Hakone Terrace like?
Hotel Hakone Terrace is a short 8-minute walk from Hakone Gora Station and 20 minutes' walk from Hakone Open Air Museum.
Hotel Hakone Terrace Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
Reviews
8/10 Very good
29 Jan 2020
Great property but restaurant was average. Dinner I had there was below average. Salmon was over cooked and served with partially reheated vegetables. Also, disappointing that cuisine was Italian vs Japanese.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Jan 2020
Japanese Aspen without the skiing
excellent condition and great use of space in the room. location could not have been any better too - close to the bus stop and the rope way.
ALEXEY
ALEXEY, 2-night family trip
Verified Hotels.com guest review
6/10 Good
19 Dec 2019
Verified traveller
4-night trip
Verified Hotels.com guest review
2/10 Poor
4 Dec 2019
Kian Heng
Kian Heng, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2019
Lovely hotel, the staff were great when we rang to say we would be a little bit late for check in. They waited till we had arrived.
Our hotel room was very spacious and perfect for our one night stay.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Nov 2019
The room was lovey with a wonderful view and the staff were just so helpful. The service they provided to us was above and beyond, making for a very pleasant stay.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2019
Friendly staff
Restaurant dinner menu was delicious
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2019
Amazing place
Amazing, sparkling , like new , great stay.
Eran
Eran, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Aug 2019
Great location and easy access to cable car and Gora. Would stay here again.
M
M, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2019
Friendly staff, good location, our room was spacious and very clean. We enjoyed our stay!
KrisEv07
KrisEv07, 1-night family trip
Verified Orbitz guest review
8/10 Very good
26 Jun 2019
Clean but the location is a bit far from station and no restaurants around
Zoe
Zoe, 1-night family trip
Verified Orbitz guest review
8/10 Very good
25 Jun 2019
Pleasant stay in Hakone !
Very happy and pleased with the stay!!
Faizal
Faizal, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jun 2019
The most caring and helpful staff we have had so far!!
I’d stay here again in a heartbeat!
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 May 2019
Nice big rooms and not to far from a convenience store and the cable car.
Verified traveller
1-night family trip
Verified Wotif guest review
10/10 Exceptional
19 Apr 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
16 Apr 2019
The rooms are beautiful and very spacious. The high tech tub was awesome. The staff were very friendly, and they have Netflix which is great when you've been travelling for weeks and just want a night in! There is no elevator, carrying our luggage up to the third floor was a bit of a pain.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
8 Apr 2019
Great location, large room, had aircon and heater.
The room had a kitchen with a cook top but no tea towels, cutlery, utensils, pots or pans.
The room was not cleaned during our stay.
There was no elevator, only stairs which made it difficult as we had to carry out luggage up 3 flights.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Apr 2019
Very friendly owner. Was helpful with town details and welcoming. Twin room was very large for Japan with own kitchen and separate bathroom. Room was well finished throughout and modern.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jan 2019
Soh
Soh, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2019
Quick break away to have a look around. Good space for a family
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
16 Dec 2018
Poor service
Room does not get cleaned during your stay at all. No lift so you need to bring your bags up to your room yourself.
Farzanah
Farzanah, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2018
It was a decent okeyish type of experience. Hotel should look forward to relaxing checkin timing rules
Aditya
Aditya, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2018
Awesome Accommodation
Great location at a reasonable price. Friendly staff and restaurant next to lobby. Large, clean rooms as well.
Jon
Jon, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2018
Hakone Gem
Great location, large and clean room, and accommodating staff. Highly recommend this hotel.