At Hotel Am Zoo, you'll be a short five-minute drive from Römerberg and MyZeil. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Frankfurt Christmas Market and Alte Oper are a short five-minute drive away. The helpful staff and location get great marks from fellow travellers. The property is only a short walk from public transportation: Zoo U-Bahn and Zoo Tram Stop are steps away.
Languages
English, German, Russian
At a glance
Hotel size
70 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 14 per night; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
On-site parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
High chair
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Children & extra beds
Rollaway beds are available for EUR 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self-parking costs EUR 14 per night with in/out privileges
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Am Zoo Frankfurt
Hotel Am Zoo
Am Zoo Frankfurt
Am Zoo
Hotel Am Zoo Hotel
Hotel Am Zoo Frankfurt
Hotel Am Zoo Hotel Frankfurt
Frequently asked questions
Does Hotel Am Zoo offer free cancellation for a full refund?
Yes, Hotel Am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Am Zoo?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Am Zoo?
Yes. Self-parking costs EUR 14 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Am Zoo?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Am Zoo?
No, this hotel doesn't have a casino, but Casino Bad Homburg (18-min drive) is nearby.
What's the area around Hotel Am Zoo like?
Hotel Am Zoo is in Ostend, a short 1-minute walk from Zoo U-Bahn and 14 minutes' walk from MyZeil. Travellers say that the hotel is in a great location.
Hotel Am Zoo Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
21 Nov 2024
Room was to small and overpriced during my stay because of the conference in Frankfurt
Pinhas
Pinhas, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
28 Sept 2024
Harm
Harm, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Sept 2024
Great staff. Ideal location to access the messefrankfurt by train.
Very 80’s vibe but clean. Price rather stiff for the facilities but automechanika….
Verified traveller
5-night business trip
Verified Hotels.com guest review
8/10 Very good
14 Sept 2024
Penny
Penny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Emely
Emely, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Jul 2024
Nice people, minimalist accomodations. Easy to find (near Zoo)
Paul
Paul, 3-night trip
Verified Hotels.com guest review
8/10 Very good
3 Jul 2024
The hotel is a little tired, but it is clean and staff are helpful.
Matthew
Matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jun 2024
Before leaving this review I read a few of the negative reviews of others. Some had decent things to say and some were just rude and expecting 5 star treatment in a 3 star place. This is a no frills hotel. You get what you pay for. Nothing fancy. And that is okay!! These hotels rooms are basic not for hanging out in all day. There are lots of things to do around the hotel so go explore!! Hotel am zoo is in a very convenient location. Close to coffee shops and bakeries and a good diverse selection of restaurants. Also, Our hotel room was clean and simply put together, it feels very safe here. Also the train station is just steps away from the hotel.
The staff at the front desk are very kind and courteous. They were extremely helpful to me when I was trying to figure out the train system and by a ticket to Aachen. I butchered many German words (my pronunciation is horrible) but they were very patient with me and figured out what I needed.
If you are looking for just a place to stay so you can explore the city then Hotel am zoo is a great option. Definitely recommend for the traveler needing a no frills but affordable, safe, quiet and clean place. 🤗
Theresa
Theresa, 6-night family trip
Verified Expedia guest review
4/10 Fair
26 May 2024
Findlay
Findlay, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
14 May 2024
Elevator not working, lumpy bed, hairs in shower.
Oleg
Oleg, 1-night trip
Verified Expedia guest review
6/10 Good
9 May 2024
Ravikumar
Ravikumar, 11-night trip
Verified Expedia guest review
8/10 Very good
7 May 2024
Bo
Bo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Apr 2024
Great little hotel, perfect for a family wishing to visit the zoo and Frankfurt in general, Pizza Hut near by, one stop from the city centre on the U Bahn
Stephen
Stephen, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Mar 2024
Tarek
Tarek, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2024
All
Tetiana
Tetiana, 3-night trip
Verified Expedia guest review
6/10 Good
1 Feb 2024
Pedram
Pedram, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jan 2024
Good size room perfect for a single traveler, room was clean and in good condition. Tram line passes right by that goes to the city center, very convenient.
Joseph
Verified Expedia guest review
10/10 Exceptional
2 Jan 2024
Great hotel
Highly recommend this hotel. For the price, comfort, and cleanliness, you can NOT go wrong!! It is in a great location with restaurants nearby. The main shopping area for Frankfurt is only a short 10-minute walk. The zoo is across the street.
Rene
Rene, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
12 Oct 2023
The location and price were excellent. It’s hard to rate anything else as amazing, mostly because of the service. Our shower drain was plugged, and we reported it to the desk and were told someone would look at it the next day. Nothing happened. Also, the housekeeping staff regularly leave a lot of their equipment sitting on the stairs of the main stairwell in and out of the building, which is not just annoying, but also a safety hazard.
Duncan
Duncan, 2-night romance trip
Verified Expedia guest review
4/10 Fair
3 Oct 2023
The hotel was located in nice area and transport was convenient, walking distance from attractions.
However the bed sheets and towels were not clean, I asked them to change them. TV was not working.
Cleaners were helpful.
Monia
Monia, 3-night trip
Verified Expedia guest review
8/10 Very good
1 Oct 2023
Joanne
Joanne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2023
Srinivas
Srinivas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2023
Hotel am Zoo
Very good
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2023
Excellent location! Quite, comfortable and clean. Would definitely stay here again!