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Artuklu Kervansarayi - Special Class

City centre Mardin hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Artuklu Kervansarayi - Special Class

Shower, free toiletries, hair dryer, slippers
Deluxe Quadruple Room, 1 Bedroom | Free WiFi
Hallway
Reception
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Laundry facilities
  • Free parking
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front desk safe
  • Self-serve laundry
Feel at home
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is £41
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Free WiFi

Presidential Suite, 1 Bedroom

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Free WiFi

Royal Suite, 1 King Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom | Free WiFi

Deluxe Quadruple Room, 1 Bedroom

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

Honeymoon Double Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

Shower, free toiletries, hair dryer, slippers

Standard Room, 1 Single Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Room, 1 Double Bed

Shower, free toiletries, hair dryer, slippers

Economy Room, 1 Double Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
2 bedrooms
Hairdryer
Private bathroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Double or Twin Room

Shower, free toiletries, hair dryer, slippers

Standard Double or Twin Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 3 Single Beds

Shower, free toiletries, hair dryer, slippers

Standard Room, 3 Single Beds

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Room, 3 Single Beds

Shower, free toiletries, hair dryer, slippers

Economy Room, 3 Single Beds

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Front of property

BABİ NEFES Demirhan Konağı

Free WiFi
Restaurant
Air conditioning
Laundry facilities
8.8 out of 10, Excellent, (43)
The price is £32
includes taxes & fees
24 Dec - 25 Dec
BABİ NEFES Demirhan Konağı
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About the area

Map
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100

What's nearby

  • Şahkulubey Mansion - 13 min walk
  • Great Mosque of Mardin - 5 min drive
  • Mardin Castle - 5 min drive
  • Zinciriye Medresesi - 5 min drive
  • Mardin Museum - 7 min drive

Getting around

  • Mardin (MQM) - 26 min drive
  • Mardin Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Merlin Konağı - ‬9 min walk
  • ‪Reyhan Cafe & Restaurant - ‬6 min walk
  • ‪Filinta Cafe - ‬5 min walk
  • ‪Sarıyer Börekçisi - ‬5 min walk
  • ‪Gong - ‬8 min walk

About this property

Artuklu Kervansarayi - Special Class

Enjoy your visit to Mardin with a stay at Artuklu Kervansarayi - Special Class. Free perks include WiFi, valet parking and local cuisine breakfast daily between 8 AM and 10:30 AM. Other highlights at this Colonial hotel include a terrace and a garden.

Languages

Turkish

At a glance

Hotel size

  • 58 rooms

Arriving/Leaving

  • Check-in time starts at 1 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas
  • No alcohol allowed on site

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 1285
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Colonial architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Slippers

What to enjoy

  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 17 per vehicle (one way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 2022-47-0047

Also known as

Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin

Frequently asked questions

Does Artuklu Kervansarayi - Special Class offer free cancellation for a full refund?
Yes, Artuklu Kervansarayi - Special Class does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Artuklu Kervansarayi - Special Class?
Sorry, pets aren't allowed.
Is parking offered on site at Artuklu Kervansarayi - Special Class?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Artuklu Kervansarayi - Special Class?
Yes, an airport shuttle is available. The charge is EUR 17 per vehicle one way.
What are the check-in and check-out times at Artuklu Kervansarayi - Special Class?
You can check in starting at 1 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Artuklu Kervansarayi - Special Class and nearby?
Artuklu Kervansarayi - Special Class has a garden.
Are there restaurants at or near Artuklu Kervansarayi - Special Class?
Yes, there's an on-site restaurant.
Does Artuklu Kervansarayi - Special Class have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Artuklu Kervansarayi - Special Class like?
Artuklu Kervansarayi - Special Class is in Artuklu, a short 13-minute walk from Şahkulubey Mansion and 3 minutes' walk from Sakıp Sabancı Mardin City Museum.

Artuklu Kervansarayi - Special Class Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Good

internet is poor, could not get room internet.no heater in room. room was very cold. no door on shower. after shower, water was every where including near bed, front door.no shampoo or soap in shower ,
piyush, 2-night family trip
Verified Orbitz guest review

2/10 Poor

Alisa, 3-night trip
Verified Expedia guest review

2/10 Poor

A horrible night at the "Royal" Suit
We had a horrible night. We booked a Royal suit but it was far from that. The room was just next to the wedding yard with a wedding party ongoing with noise and very loud music till 11:30 pm. This would not even be a problem but nobody told us about it. Knowing this we would have selected a different room. When we called the reception, the staff wasnt cooperative, telling us the music will stop soon but it went on for hours. The room was generally nice (very spacious), however, it had several shortcomings that a hotel of this level shouldnt afford - run down bathroom, non-functional electric plugs, no separate toiletries. We could live with these room shortcomings, but the attitude of the staff was really off putting, and destroyed our mood and wish to stay at this hotel again.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

6/10 Good

The building is historical and beautiful. Location is great, accessible, and quite. In city view rooms, Sunrise and Sunset is so beautiful. Re to customer service, Tarek is the best in the hotel!
4-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best place I stayed in Turkey. Very charming. Breakfast was really good and staff polite
Anna, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice building
Few uneasy rooms. Bathrooms could be ameliorated. Staff and building very good
Veronique, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful palace but basic rooms
Almost no English spoken. No parking despite what written in the hotel description, only free parking places in the street in poor condition. Nice terrace with beautiful view but forbidden to stay unless you buy a drink. The ancient building has a lot of character and it’s beautiful, but not the rooms, they are basics and very plain. Good breakfast. Decent wifi. Good location but already at the far end of the Main Street.
Lucia, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

+Historical building. Beautiful. - Room door was a simple latch!! - blow drier socket with wires exposed - room lights too dark
1-night trip
Verified Orbitz guest review

4/10 Fair

The place is gorgeous but no hot water for 2.5 of my 3 days, my room was never cleaned, no garbage bins provided, no water provided, etc.
4-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very authentic place and superb staff. Very good location, in the middle of the whole old mardin. Full of history, you walk right in to old times.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful old building impeccably renovated. Huge, comfortable rooms. The staff could seem a bit cold, though. But overall, excellent.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Nice location beautiful hotel and great service. I would stay again for sure
Amanda, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

darkness at the break of noon
The hotel was really good but the room and bathroom were very small with no natural daylight
paul, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

The attitude of the front desk personnel when we checked into the hotel was just a sign of things to come. We could not be accommodated for separate beds and the two rooms we had asked for on separate floors at the opposite ends of each floor. One of the rooms stunk like sewage and we told them about it and asked for a room change, we were told there were no rooms available. All of this communication was delivered to us like we were pieces of dirt, not inconvenienced customers. When the owner finally got involved, we were promised a room change for the next day. They promised to clean the bathroom so that it won't smell as bad. When we got back to the room that night the only thing done was spraying some fragrance to disguise the smell which did not work at all. The next morning we woke up to a very hot room with no AC running. Then we realized the power was out in the hotel. As we tried to find our way through the dark hallways to the other room we kept bumping into other customers, and metal pieces hanging from the ceilings or walls. The buffet breakfast served in the dark dining area ran out of bread in five minutes causing almost a revolt among Turks addicted to bread. Nobody bothered to put some sort of lighting to ease the pain or apologized for the inconvenience. We left the hotel assuming we will be given the promised room change. When we got back to the hotel that evening, not only did we not have a new room but there was no room service done in our old room.
G, 2-night trip
Verified Expedia guest review

8/10 Very good

Old, classic beautiful building near the amenities
Very nice stay during 3 nights. The staff were very helpful, friendly and considerate.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Definitely A MUST Stay
I read the reviews before booking and was horrified at first, but then there weren’t any other accommodation that fits my budget at the time so I continued to booking 3 Standard double rooms. Plus, I thought that bigger hotels or stats would be better than smaller ones. The bad reviews are still in my mind as the booking date comes closer. I arrived late at around 10pm. My first impression was “Wowwww!”. 1000 times better than what I expected. The room was comfortable and has hot water. I would say don’t believe all the reviews.
Verified Hotels.com guest review

8/10 Very good

Eray, 1-night trip
Verified Hotels.com guest review

6/10 Good

2 gece
Banyo kapısı kapanmıyordu, duşta su ısınmıyordu. Odanın kapısı estetik olsun diye eski konsept ile yapılmış bu nedenle tam kapanmıyor ve dışardan gelen sesler, koridorda biri konuşarak yürüdüğünde direkt odada gibiydi sesler. Personel ilgiliydi kahvaltı zamanında hazır oluyordu ve yeterliydi.
Simon, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Murat, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Sertan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Turhal, 2-night trip
Verified Hotels.com guest review

6/10 Good

Orta
İdare eder
Ömer, 1-night family trip
Verified Hotels.com guest review