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Serra Palace Hotel

3.5 star property
Ouro Branco hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serra Palace Hotel

Outdoor pool
View from property
Parking
Lobby
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Laundry facilities
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Conference centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Blackout curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

Highlights

Air conditioning
LED TV
Blackout curtains
Private bathroom
Minibar
Cable channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds

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About the area

Map
Rua Jose Pereira Sobrinho, 350, Ouro Branco, MG, 36420-000

What's nearby

  • Mother Of Our Lady Of Conception - 23 min drive - 22.6 km
  • Federal University of Ouro Preto - 34 min drive - 31.0 km
  • Nossa Senhora do Pilar Church - 36 min drive - 32.8 km
  • Tiradentes Square - 37 min drive - 33.3 km
  • Nossa Senhora do Carmo Church - 37 min drive - 33.4 km

Getting around

  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 161 min drive

Restaurants

  • ‪Restaurante Trem Mineiro - ‬17 min walk
  • ‪Churrascaria Cabana - ‬8 min walk
  • ‪Malibu Grill - ‬4 min walk
  • ‪Restaurante Bom Apetite - ‬9 min walk
  • ‪Jah do Acai / Penguins - ‬3 min walk

About this property

Serra Palace Hotel

Enjoy your visit to Ouro Branco with a stay at Serra Palace Hotel. For a bite to eat, guests can visit Serra Palace, which serves Regional cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a garden are other highlights.

Languages

English, Portuguese

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room
  • Computer station
  • Conference centre (2422 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Garden
  • Television in common areas

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 24-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Serra Palace – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.

Also known as

Serra Palace Hotel Ouro Branco
Serra Palace Ouro Branco
Serra Palace
Serra Palace Hotel Hotel
Serra Palace Hotel Ouro Branco
Serra Palace Hotel Hotel Ouro Branco

Frequently asked questions

Does Serra Palace Hotel offer free cancellation for a full refund?
Yes, Serra Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Serra Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Serra Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Serra Palace Hotel and nearby?
Serra Palace Hotel has a garden.
Are there restaurants at or near Serra Palace Hotel?
Yes, Serra Palace offers Regional cuisine.
What's the area around Serra Palace Hotel like?
Serra Palace Hotel puts you in the heart of Ouro Branco. Popular attractions include Mother Of Our Lady Of Conception, which is 23 minutes away by car.

Serra Palace Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Looks better feom the outside
There is anothe option about 3 blocks way with a swimming pool on the roof. This one also jas a pool the size of a jacuzzi. Waffle type pillows, norhing to brag about it
2-night trip
Verified Expedia guest review

10/10 Exceptional

Ana Paula K, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SIRLON T, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

experiencia
Gostei de tudo-
Mônica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antonio Carlos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

GABRIEL, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Luiz Ney, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel coerente com seu custo.
Fabiano, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jader roberto, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Fraco
Toalhas horriveis. Banheiro sem circulação de ar. Café da manhã muito fraco. Localização tb nao eh das melhores. O atendimento eh ok. O quarto eh limpo e espaçoso. Nao tem ar condicionado.
Lilian, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Várias Moscas e Mosquitos nos alimentos
A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA. O café da manhã é um verdadeiro cenário de horror: O café é servido em uma "mesa" aberta e, por isso, dezenas de mosquitos e moscas ficam sobre os alimentos. Praticamente todos os alimentos continham moscas. Falta de higiene total. Fotografei e filmei os mosquitos/moscas nos alimentos e passei o caso à recepção e à gerência do hotel que, como medida, apenas colocaram um ventilador no dia seguinte no local para "espantar" os mosquitos e que, obviamente, não resolveu o problema, uma vez que no dia seguinte haviam moscas/mosquitos nos alimentos. Essa situação é inadmissível pois além de não ser higiênico, contribui para a transmissão de doenças. Como se não bastasse o cenário de horror com as moscas/mosquitos no café da manhã, uma aranha desceu do lustre do teto do quarto e caiu sobre a cama e tive que matá-la. Além disso constatei os seguintes pontos negativos: 1- Ausência de secador de cabelo no banheiro. 2 - Chuveiro com pouca pressão hídrica. 3 - As cortinas (cortina e black out) são pequenas para o tamanho da janela e, ao amanhecer, o quarto fica bem claro impossibilitando dormir satisfatoriamente. 4 - No quarto havia apenas um lençol e uma manta branca bem fina para cobrir (não havia edredom/cobertor disponível no quarto) e por isso senti frio durante a noite. 5 - A piscina é pequena e fica em frente a área do café da manhã comprometendo a privacidade do hóspede.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

O hotel tem uma boa estrutura e quartos espaçosos. Pontos positivos: Quarto espaçoso, estacionamento grande e bons preços de lavanderia. Pontos negativos: Chuveiro ruim (sai pouca água e muito espalhada), piscina que fica quase dentro do restaurante e café da manhã que apesar de muita variedade, não parece ser renovado todos os dias.
Artur, 6-night business trip
Verified Hotels.com guest review

6/10 Good

Celia, 2-night family trip
Verified Expedia guest review

8/10 Very good

Leonardo, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Avaliacao
Portaria : funcionario mal arrumado com roupa suja atendendo no balcao. Foi comunicado que telefone do quartobestava estragado mas nada foi feito nos outros dias de estadia Comida mal feita, carne dura , nao era picanha mas foi vendida como tal. Vaso sanitario com descarga vazando.ovo do cafe da manha pessimo...
Gerson, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Lazer
Foi boa !!!
wilson gomoes viera, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ricardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ariel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richardson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

FRANCISCO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Filipe, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Decepção
Absurdo, barata no quarto, pedimos para limpar o quarto apos matarmos a barata, e somente dois dias depois que foram tirar a barata, cortinas curtam não vedam a janelas, fica um clarão no quarto, não tinha manteiga no café da manhã hotel bom, mas a limpesa foi decepcionante.
Gedison, 3-night trip
Verified Hotels.com guest review