4/10 Fair
Brad
2 Nov 2026Contactless hotel is a bad idea! We stayed here years ago and it was wonderful with a very nice breakfast. None of that now! Very disappointing!
The Foxberry - A Digital Concierge Guesthouse
Adults-only B&B within easy reach of Commercial Street
Choose dates to view prices
The Foxberry - A Digital Concierge Guesthouse puts you in a great location, within a short 10-minute walk of Commercial Street and Cape Cod Beaches. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby kayaking and canoeing. Also, Provincetown Town Hall and Pilgrim Monument and Provincetown Museum are a short five-minute drive away. The helpful staff and location get great marks from fellow travellers.
6.2
Good
Popular amenities
- Pet-friendly
- Free parking
- Free Wi-Fi
- Air-conditioning
- Non-smoking
Room options
Check availability for these dates
Showing 4 of 4 rooms
Standard Unit - One King Bed
- 23 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
The Low Tide Suite
- 1 bedroom
- Sleeps 2
- 1 King Bed
The High Tide Suite
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Unit - Two Double Beds
- 1 bedroom
- Sleeps 2
- 2 Double Beds
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About the area
29 Bradford Street Extension, Provincetown, MA, 02657
What's nearby
- Commercial Street - 8 min walk - 0.7 km
- Cape Cod Beaches - 11 min walk - 1.0 km
- Herring Cove Beach - 2 min drive - 1.5 km
- Provincetown Town Hall - 4 min drive - 1.8 km
- MacMillan Pier - 5 min drive - 2.2 km
Getting around
- Provincetown, MA (PVC-Provincetown Municipal) - 12 min drive
- Hyannis, MA (HYA-Barnstable Municipal) - 77 min drive
- Plymouth, MA (PYM-Plymouth Municipal) - 112 min drive
Restaurants
- The Canteen - 19 min walk
- Spiritus Pizza - 17 min walk
- Kohi Coffee Co. - 17 min walk
- Joe Coffee & Cafe - 16 min walk
- The Nut House - 20 min walk
About this property
The Foxberry - A Digital Concierge Guesthouse
- The Foxberry - A Digital Concierge Guesthouse puts you in a great location, within a short 10-minute walk of Commercial Street and Cape Cod Beaches. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby kayaking and canoeing. Also, Provincetown Town Hall and Pilgrim Monument and Provincetown Museum are a short five-minute drive away. The helpful staff and location get great marks from fellow travellers.
At a glance
CHECK-IN
16:00
CHECK-OUT
11:00
Hotel size
- 10 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in start time: 4:00 PM; check-in end time: anytime
- Contactless check-in and check-out are available
- Express check-out available
- Minimum check-in age – 21
- Check-out time is 11 AM
- Contactless check-out
Special check-in instructions
- There is no front desk at this property
- Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Prior to arrival, you must complete online registration via a secure link
- You will be asked to provide the property with a copy of your government-issued photo ID after booking
- A virtual front desk provides assistance to guests
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 16
- Minimum check-in age is 21
Children
- No cots (infant beds)
Pets
- Pets allowed (dogs only)*
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
Other information
- Smoke-free property
- Caters to adults only
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The Foxberry - A Digital Concierge Guesthouse Reviews
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
5.2
Amenities
5.2
Staff & service
6.0
Property conditions & facilities
Popular mentions
Service staffBreakfastRoomLocationTownsBeachBikingBedRestaurantBiscuits8/10 Very good
Ben
24 Jul 2026It was nicely located near the beach. The rooms are fairly spacious and modern. My only complaints are the wifi was very spotty and I wish there was somewhere in the outdoor space to sit that had some shade.
2/10 Poor
Charles
26 May 2026It was in a great location.
I do not like contactless check in and service. There were no amenities.
Shower head and faucet did not work properly. We were moved to another room which was better except that the shower was filthy. Mold in the shower. We were so discussed that we left early the next morning. Not high end or classy. We were charged for a cleaning fee and were told it will be refunded. It still is on the card.
8/10 Very good
Alexander
16 Jun 2026The contactless check-in process and no staff on site means that you need to submit your contact info via a form before arriving. I didn't do this so there was a little run around when I arrived but was still able to check in an hour early, which was nice.
The room was decent but the air conditioning was not working. The remote staff I was texting to troubleshoot the issue weren't responsive until the following morning which meant a very uncomfortable night with no AC. However, they were very responsive the following day and got a replacement AC unit in the room for us. In addition, they graciously refunded the nightly rate for the night without AC, which really salvaged the whole experience!
Overall a solid place to stay and would come back because management did right by me regarding the broken AC unit.
4/10 Fair
Andrew
8 Aug 2026The digital concierge is a horrible idea that tanks this property. The fact that there are no staff on site means that issues- like when our digital lock malfunctioned and we were locked out for two hours- became a huge headache with minimal accommodations. They say you can text with any issues, but they didn't respond to most of my messages, including offering a potential late check out and then never confirming it. For what you're paying for this hotel, you're essentially getting a motel experience. I don't blame any of the staff I did interact with- essentially the Ptown Inn staff have to also support this property and are trying their best but they're not set up for success. The two pros- the bed was comfy and the shower had good water pressure and temp control. Really disappointing experience.
10/10 Exceptional
James
7 Jul 2026Clean, cozy and relaxing. We had such fun!
8/10 Very good
Jordan
3 Jul 2026It’s a decent place, I enjoyed for what it was. When you’re in PTOWN regardless you’re not spending much time in your hotel anyways. Far away from the strip but a nice walk to commercial street.
8/10 Very good
Meghan
25 May 2026Convenient and reasonably priced
2/10 Poor
Joseph
28 Aug 2026It’s like staying at an abandoned structure. Check-in is insanely difficult. Nobody to help coffee maker doesn’t work. There’s no ice on site and it is only modestly clean.
4/10 Fair
Stephen
13 Sept 2026First of all it was a virtual stay, there is no one on the property. There is no daily service for clean towels (no face clothes) and bedding. It was a 3 night stay and there was no internet one evening. A call was made and we were informed that there was nobody to help us, we had to wait until the next day. The posted pictures of the outside are deceiving, artificial grass/turf, not kept up. As you can imagine, we will never go back. Please note: you'll be receiving an additional invoice for around $57.00. Verify this with hotel.
6/10 Good
Douglas
17 Jul 2026Touchless property leaves services lacking
6/10 Good
Bernard
28 Jul 2026No consistent contact w staff on text and could not get them to answer.
Thankfully we were able to check in around normal time as two staff returned as we were about to park and leave our belongings on site in our car.
Overall room was satisfiable but hard to recommend due to lack of communication from staff.
2/10 Poor
John
21 Jun 2026Check in was very uncoordinated and confusing.
2/10 Poor
Eun Kwang
1 Jul 2026Avoid. Still trying to get refund from double charge - this is an illegal practice that should be banned.
4/10 Fair
Dionne
11 Jun 2026Upon arrival we had to look for the office in another building for a ode access.
We went to the room and were unable to open the doors with the codes provided.
Had to go back to get someone to one doors for us. When we open the door one of the rooms was dirty.. We got one of the rooms upgraded to a bigger room for the hassle. The next day we woke up and there was no hot water for over 24 hours.
2/10 Poor
Eva
3 Jul 2026We've reported these things since 6/30 when we checked in.
1. The overhead light has no switch and the only way to turn it off is by unscrewing the light bulb. When we finally communicated about this over the phone last night, we were met with indifference.
2. Housekeeping came in yesterday after we specifically asked them NOT to enter in our absence.
3. The supervisor and a housekeeper came in uninvited when I was in the bathroom on Wednesday.
We don't ever plan to stay at a contactless accommodation again.
6/10 Good
Nancy
3 Aug 2026The Foxberry Hotel "room" was nice. It was clean and seemed well maintained. The experience with communicating with the property was atrocious and frustrating. You could not reach anyone through the Hotels.com app which was the recommended method. There is no office staff. We reached out by phone and message in the app and got no response to either. When we were finally able to reach someone asking for towels we got a stack of bathmats. It was stated that there would be a code sent to get you in the door for the room 24 hours in advance. There was no code. We were finally able to reach someone AFTER the checkin hour and got the code read to us. They were supposed to also message it to us and it never arrived. This place has potential but they need to get their act together.
2/10 Poor
Raisa
26 May 2026We went for a one night travel to celebrate a event unfortunately, check-in was late due to cleaning company still cleaning the room when we got in there was dog hair everywhere that did not belong to our dog, there was no toilet seat on the toilet and there was no shampoo, conditioner, body wash. Unfortunately, we are right super late to the event due to the fact, we could not shower doing to not having the right necessities when we asked for them to provide the toilet seat, the shampoo, conditioner, and body wash and an extra towel. It took a very long while due to the fact that maintenance was also helping another person in another room, whose shower was not working properly.
2/10 Poor
Daniel
28 Aug 2026The absolute WORST check in in all my 64 years of life on this planet!! The office for this property is located at different property altogether (was never informed).
Had to drive to the other property to check in, then travel back to the original property to gain access to my room.
Staff at check-in property stated I never pre- registered for my stay per the email I was sent. When informed I never received said email, staff discovered that the email was sent to Expedia.com in error.
I then had to undergo a pre- registration process before they would assign me a room.
Once completed (approximately 3PM on day of arrival),I was told that check in wasn't until 4PM!
After waiting an hour to access my room, I was given digital code to my room and sent on my way to the original property.
Upon finally arriving back to the original property and attempting to access my room with the provided code, the key pad rejected the code with a message: This Function Locked Out".
You guessed it - back to the check-in property to sort it out (their phones weren't working).
Another 45 minutes and I was finally inside my room.
6PM on the day of arrival. Missed my friends whom I was supposed to meet 3 hours earlier. Missed Carnival parade in PTOWN for 2026.
That is all. Never again.
2/10 Poor
Sam
13 Jun 2026Be very careful staying at this hotel.
Booked to stay in this hotel in June. About 20 minutes before check in we got an email to say suite we booked was unavailable due to “construction issues” and were being moved to a different hotel with no options given. Upon complaining, we asked if we could stay in a smaller room at the Foxberry until our room was ready, which they agreed to. Upon entering the new room, this room was a mess and hadn’t been cleaned since the last guest left. Manager then tried to get us into a different room but couldn’t work out the contactless code for the second new room. Whilst we waited, we looked into the room we should have been originally staying in, and it appeared massive renovations were taking place (furniture all removed, white spirit bottles on floor…), and this room would clearly not be ready the next day.
It appeared no one else was staying and the hotel and the whole situation was very bizarre. We were not told at any point what was actually going on or even if the hotel was operating, even when we asked. We ultimately ended up staying in a different hotel.
Please be careful when booking this hotel, as it may not be what you booked! All very strange and disappointing.
4/10 Fair
Jennifer
25 May 2026I don't have an issue with contactless checkin. I didn't get an email 24 hours before my stay with details. I had to reach out 15 mins before to get my check-in information. My problem is the long wait time for responses or the inability to address issues post check-in.
We were only staying the night - Room 3. Upon check in, I reported a broken toilet seat, water spraying from the main water stream from the sink, and the heat/AC was not working - it never adjusts to the setting. We only receieved the bare minimum for towels with no bath mat. The shower gel was not refilled.
I was told the maintenance team left for the day. They didn't help with the heat issue (low heat ended up making the room extremely really hot as though it was on high heat). We contacted the after hours line - no one picked up, left a message and no one every called us back). The towel piece I didn't report since clearly no one was on site to address it.
I recommend that you have someone on right after check-in to potentially address issues rather than provide no service until the next day. Leads for a bad customer experience.
This was our first and most likely our last stay at this location. Since Aerie House was no longer, we decided to give this a try. We love coming to PTown. We were very disappointed with the experience.
2/10 Poor
Rotna
10 Jun 2026They were clearly unprepared for the season. The contactless check-in was god awful and barely worked; had to reach out several times to get this resolved. Was not able to check in at the time that was noted on my paid reservation and upon checking in later than paid there were still cleaners there and we walked on site to trash everywhere. Biggest issues was that the A/C did not work in one of the two rooms that was booked. The other room the A/C was dirty and blowing dust out the whole time but it was too hot to not use. We reached out several times regarding this issue along with missing light bulbs in the room and received zero response. There were coffee grounds from previous guest left in machine, wi-fi connection was awful and tv kept disconnecting, tv remote was absolutely filthy, and some outlets didn't work. Text messaging 24/7 was a lie as I received no responses after check in but surely received all their auto texts. Few people on site were cleaners and some contractor who claimed to know absolutely nothing -- could have at least reached out to bosses themselves and let them know customers were having issues. We were not the only ones as I can see someone else left a review around the same time as or stay. 1 star for location and free parking. Like the previous review - charged a fee even though their invoice clearly states zero with no one to get a hold of. No amenities and no incidentals to charge for -- check your statements and BEWARE!!!!
6/10 Good
Kari
24 Jun 2026Helt ok sted. Litt slitt, men rent. Litt avsidesliggende i forhold til sentrum. Sykkeltaxi fungerte fint når man ville tilbake om kvelden.
8/10 Very good
Taylor
20 Sept 202610/10 Exceptional
John
17 Sept 2026Keep exploring
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