2/10 Poor
8 Mar 2024
NOT WHAT IT SAYS IT IS!!! LOCATION was horrible, the “city view” is just a building. Horrible customer service. Our sinks were clogged, we had 5 people sharing one washroom. The receptionist was TERRIBLE. Incredibly rude saying things like “it’s not my fault I’m not responsible”. We asked for the manager and apparently he was “too busy” to speak with us. The receptionist refused to give us her name when asked. She was tall, short hair, with glasses. Please, I beg you, don’t make the same mistake we did.
Alessandra
Alessandra, 1-night trip
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