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Panbil Residence Serviced Apartment

3.5 star property
Batam aparthotel with spa and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Panbil Residence Serviced Apartment

Outdoor pool, pool loungers
Penthouse Exclusive Package | Lake view
Interior
Exterior
Penthouse Exclusive Package | Premium bedding, in-room safe, blackout curtains, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Pool
  • 24/7 front desk

Main amenities (12)

  • 334 apartments
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Children's pool
  • Pool bar
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Children's pool
  • Kitchenette
  • Living room
  • Television
  • Garden
The price is £35
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Garden view

Executive Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Premium bedding
  • 72 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Premium bedding, in-room safe, blackout curtains, free WiFi

Family Suite, 3 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Premium bedding
  • 96 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Junior Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, free WiFi

Junior Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Premium bedding
  • 64 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, Garden View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Double or Twin Room, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
LED TV
Premium bedding
Blackout curtains
  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Penthouse Exclusive Package

Penthouse Exclusive Package | Living area | 55-inch LED TV with cable channels, TV

Penthouse Exclusive Package

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Washing machine
  • 200 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Lake view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room, Forest View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Double Room, Forest View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
LED TV
Premium bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Executive Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Premium bedding
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Family Suite

  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

View all photos for Junior Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Executive Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Premium bedding, in-room safe, blackout curtains, free WiFi

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Forest View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Forest View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room With Garden View

Premium bedding, in-room safe, blackout curtains, free WiFi

Deluxe Room With Garden View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Penthouse

Premium bedding, in-room safe, blackout curtains, free WiFi

Penthouse

  • Sleeps 6
  • 1 Single Sofa Bed and 3 Queen Beds

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The price is £37
includes taxes & fees
9 Jan - 10 Jan 2025
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About the area

Map
Jalan Ahmad Yani, Panbil Estate, Muka Kuning, Sei Beduk, Batam, Batam Island, 29433

What's nearby

  • Panbil Nature Reserve - 18 min walk - 1.5 km
  • Batam Centre Ferry Terminal - 8 min drive - 6.8 km
  • Batam Centre - 8 min drive - 6.8 km
  • Grand Batam Mall - 9 min drive - 8.7 km
  • BCS Mall - 10 min drive - 8.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive
  • Changi Airport (SIN) - 19.1 miles/30.7 km
  • Singapore (XSP-Seletar) - 25.9 miles/41.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restoran Sederhana - ‬4 min drive
  • ‪Resto The Central Sukajadi - ‬5 min drive
  • ‪Coffee Town Kaya Toast - ‬17 min walk
  • ‪ICBIC Cafe - ‬18 min walk
  • ‪Ayam Penyet Ria - ‬15 min walk

About this property

Panbil Residence Serviced Apartment

Panbil Residence Serviced Apartment puts you within a 15-minute drive of Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs or manicures and pedicures. There's an outdoor pool and a poolside bar, and apartments get the details right with premium bedding and rainfall showerheads.

Languages

English, Indonesian

At a glance

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • Body treatments
  • Body scrubs
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 11 AM to 7 PM
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay for free (see details)
  • Children's pool

Kitchenette

  • Fridge
  • Stovetop
  • Electric kettle

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Rainfall shower head
  • Hairdryer
  • Free toiletries
  • Towels provided
  • Slippers

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 55-inch LED TV with cable service
  • TV in a common area

Outdoor areas

  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)
  • ATM/banking services
  • Free bottled water

Things to do

  • Fitness centre
  • Free bike hire on site
  • Ropes course on site
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 334 rooms
  • 16 floors
  • 1 building
  • Built in 2017

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include body scrubs, body treatments and manicures and pedicures.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 150000.00 per vehicle (return)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Panbil Residence Apartment
Panbil Residence Batam
Panbil Residence
Panbil Serviced Batam
Panbil Residence Apartment Batam
Panbil Residence Serviced Apartment Batam
Panbil Residence Serviced Apartment Aparthotel
Panbil Residence Serviced Apartment Aparthotel Batam

Frequently asked questions

Does Panbil Residence Serviced Apartment offer free cancellation for a full refund?
Yes, Panbil Residence Serviced Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Panbil Residence Serviced Apartment?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Panbil Residence Serviced Apartment?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Panbil Residence Serviced Apartment?
Yes, there's free self parking.
Is an airport shuttle service offered by Panbil Residence Serviced Apartment?
Yes, an airport shuttle is available from 11 AM to 7 PM on request. The charge is IDR 150000.00 per vehicle return.
What are the check-in and check-out times at Panbil Residence Serviced Apartment?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Panbil Residence Serviced Apartment and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Panbil Residence Serviced Apartment also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Panbil Residence Serviced Apartment?
Yes, there's an on-site restaurant.
Does Panbil Residence Serviced Apartment have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop and a fridge.
Does Panbil Residence Serviced Apartment have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Panbil Residence Serviced Apartment like?
Panbil Residence Serviced Apartment is a short 3-minute walk from Eska Wellness Spa and 18 minutes' walk from Panbil Nature Reserve.

Panbil Residence Serviced Apartment Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Property is old/dated. Check-in meant to be at 2pm but family room still not ready at 3.40pm. We were told to wait for another 15mins when we tried to check in. Reception tried to make good by offering us a late checkout the next day but we declined as we have a ferry to take to return home. They also tried to offer a discount for our next stay which we declined as we were not sure if we will be returning. In the end, they make good by offering a free transfer to the ferry terminal and they sent some fries and water melon juice which we did not consume as were were out the whole evening. Birthday stay was ruined due to the unpleasant check-in experience.
Agnes, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice apartment
Hong Wei, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The serviced apartment is surprisingly clean and nice. Very comfortable for the family. One minor comment is the guests from serviced apartment cannot ask for towel when visiting the pool at the hotel.
Jimmy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wei Chung, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful return 😍
Visited again in 2024 with my wife after a positive solo experience in 2018. Was worried about the recent negative reviews, but everything was as positive as I remember! Rooms were clean, the pool deck is beautiful, and the hotel staff were all very helpful and approachable! There is also a nice lemongrass theme to the smell of the whole place that I really love! Was also pleasantly surprised to see the addition of Lia bakery, which had really awesome pastries! Only downside is I seem to remember there were more options for lunch within the hotel 6 years ago, but I guess now there's gojek food and grab food to order delivery from, so not a big deal! My wife and I really enjoyed our stay, and would love to come back!
Jonathan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Panbil Residence Serviced Apartment Batam,
used as base before joining vessel
Rupert, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.
Josie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice staff
Greg, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome Stay
Superb stay - family love it so much. Will return for next trip.
Moleya, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mohd, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Didn’t really fancy too much in this hotel. Breakfast a lot of food didn’t replenish shortly after all were taken off. Distance a bit far from shopping location. Necessities not fully provided. Short of hand towel. My frd’s room short of safebox, bowls, wardrobe light not working. Hotel can consider to provide comb, body lotion if possible.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amran, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

This my first time coming to this hotel . The hotel is good but need to go out to take taxi and no near by coffeeshop or min Mart . Second thing quite disappointed about when I checked in my room no wifi . I inform the reception they say somebody is coming but we waited 1 hour nobody turn up and waste my time . Then we went go and come back almost 7pm there is wifi . Lastly breakfast. Just image we only eat bread and cold drink . No coffee at all even the waiter did not top up and most the food totally empty . Sorry to said this hope I don't come to this hotel again Thank u
Ravindran, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

There was nothing I dislike about my stay. Enjoyed every bit of it
Seri, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Food was really good. How can I forget that Margerita, loal orange juice and mouth watering italian pizza. Lake view and the town view was superb. Overall okay for the paid amount except cleanliness. First sight sink in the bathroom was filled with water and comods were not cleaned. Had to ask for two times to get it cleaned
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place, spacious and clean. Even tho the wardrobes broken. But overall tumbs up
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall an excellent experience.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice view and value for money property Will stay here again for next trip
Ray, 1-night family trip
Verified Expedia guest review

6/10 Good

The room were dirty , the bed is ok . Overall Housekeeping need to improve
Wai, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Nothing unique. The air con position was put of place. Cant feel that much when on bed.
GK, 1-night family trip
Verified Expedia guest review

8/10 Very good

Panbil has changed since last year and I was abit disappointed with their facilities. The water in the bathroom was stuck and the breakfast was not so good as compared to last time. Nevertheless, the room is nice and we were upgraded to a bigger room
Eric, 1-night romance trip
Verified Expedia guest review

8/10 Very good

ROSNI, 1-night trip
Verified Hotels.com guest review