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Sheraton Santos Hotel

4.0 star property
Family-friendly hotel with indoor pool, connected to a shopping centre, near Santos Harbor

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Photo gallery for Sheraton Santos Hotel

Enter a welcoming space with plush carpet and warm, inviting walls, featuring a stylish shelving unit and comfortable seating area.
Relax in a spacious, open-plan area with a sofa, coffee table, and comfortable seating.
Relax in a serene outdoor space surrounded by a central planter and a soothing water feature.
Relax in our spacious lobby with comfortable seating, a central bar, and a flat-screen TV.
Stunning hotel entrance with a grand, illuminated entrance area and a beautifully paved path.
Located near Santos Harbor, Sheraton Santos Hotel offers a tranquil retreat with a poolside bar, playground, and soothing spa services. Treat yourself to international cuisine at O Lagar Restaurant or relax in the garden with WiFi connectivity.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Valet parking
  • Pool bar
  • Room service
  • Spa services

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is £104
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Bathrobes
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, minibar, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, desk, blackout curtains

Classic Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(50 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Bathrobes
  • 38.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

Classic Room, 2 Queen Beds, Non Smoking | 1 bedroom, minibar, desk, blackout curtains

Classic Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(54 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

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About the area

Map
Rua Guaiaó, 70 - Aparecida, Santos, 11035-260

What's nearby

  • Praiamar Shopping Mall - 1 min walk - 0.0 km
  • Ponta da Praia Beach - 8 min walk - 0.7 km
  • Santos Harbor - 2 min drive - 2.2 km
  • Gonzaga Beach - 4 min drive - 2.9 km
  • Pitangueiras Beach - 13 min drive - 7.2 km

Getting around

  • Pinheiro Machado Station - 6 min drive
  • João Ribeiro Station - 8 min drive
  • Nossa Senhora das Graças Station - 10 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Kopenhagen - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪Laticínios Marcelo Wine Bar - ‬1 min walk
  • ‪O Lagar Restaurante - ‬1 min walk

About this property

Sheraton Santos Hotel

Sheraton Santos Hotel features a free kids' club and puts you a short five-minute drive from Santos Harbor. Guests can indulge in massages and enjoy international cuisine at O Lagar Restaurant, which is open for breakfast, lunch and dinner. An indoor pool, a poolside bar and a fitness centre are other features. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 212 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site valet parking (BRL 50 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Beach nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference space (11560 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • Garden
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
ROOM

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

O Lagar Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lobby Bar – On-site lobby lounge. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 65 per person

Children & extra beds

  • Rollaway beds are available for BRL 165.0 per day
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Covered valet parking costs BRL 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos
HELP_OUTLINE

Frequently asked questions

Does Sheraton Santos Hotel offer free cancellation for a full refund?

Yes, Sheraton Santos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Santos Hotel?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Sheraton Santos Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Santos Hotel?

Yes. Valet parking costs BRL 50 per day. Electric car charging is available.

What are the check-in and check-out times at Sheraton Santos Hotel?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Check-out time is noon. Express check-in is available.

What is there to do at Sheraton Santos Hotel and nearby?

Sheraton Santos Hotel has an indoor pool, a fitness centre and spa services, as well as an arcade and a garden.

Are there restaurants at or near Sheraton Santos Hotel?

Yes, O Lagar Restaurant offers international cuisine.

What's the area around Sheraton Santos Hotel like?

Sheraton Santos Hotel is a short 1-minute walk from Praiamar Shopping Mall and 9 minutes' walk from Aparecida Beach.

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Sheraton Santos Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Restaurant
Food
Beach
Family friendly
Shower
Location

What guests liked

  • Breakfast was consistently described as excellent and one of the best at a property. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I RECOMMEND THIS ONE

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Sandeep, 1-night trip

10/10 Exceptional

Hotel Maravilhoso
anselmo, 3-night trip

10/10 Exceptional

Excelente!
Renata, 2-night trip

10/10 Exceptional

It was perfect
Fidaa, 4-night trip

10/10 Exceptional

Awesome

Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
Giane, 2-night trip

10/10 Exceptional

Gold

Excelente
Reginaldo, 1-night trip

8/10 Very good

Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
Julio, 3-night trip

2/10 Poor

The hotel receptionist had a very bad attitude, was full of lies, and the bed sheets in the room were extremely dirty.
Siu pang, 1-night trip

10/10 Exceptional

Sandra A., 2-night trip

10/10 Exceptional

Excelente opção para estar em Santos

É incrível a liberdade oferecida aos hóspedes. Facilidade de check-in. Café da manhã com poucas opções para veganos (tem leite de soja e creme de chia). Restaurante deveria oferecer mais opções veganas. Tem massa para vegetarianos. Segunda vez que fico neste Hotel.
João Carlos, 2-night trip

10/10 Exceptional

Joyce, 1-night trip

10/10 Exceptional

Sensacional

Terceira vez no sheraton vale cada centavo. Incrível e sem frescura
ALFREDO, 1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

SHERATON CONTINUA SENDO SHERATON

EU E MINHA FAMILIA FOMOS MUITO BEM ATENDIDOS ,NOTA DEZ PARA TODOS OS SERVIÇOS
Carlos, 4-night trip

10/10 Exceptional

Carolina, 2-night trip

8/10 Very good

Ótima localização e bom café da manhã. O chuveiro é separado do quarto por um vidro, o que prejudica a privacidade.
Paula E, 2-night trip

10/10 Exceptional

Mara Rubia, 2-night trip

10/10 Exceptional

Indo a Santos temos nos hospedado no Sheraton, ótimas instalações, funcionários bem educados e receptivos. Deixo somente um ponto e questionamento, estacionamento terceirizado, alto custo para deixar o carro por 24 horas.
Ednaldo, 3-night trip

10/10 Exceptional

VIVIAN, 1-night trip

10/10 Exceptional

Carlos, 1-night trip

10/10 Exceptional

Excelente

Tuve una estancia excelente.
DIVA C, 3-night trip

10/10 Exceptional

Ricardo, 1-night trip

10/10 Exceptional

Excelente!!

Desde a chegada, nos receberam rapidamente, comissários e check in. Quarto limpo, espaçoso, confortável e silencioso. Layout do banheiro bem espaçoso com ótimo chuveiro. TV com canais a cabo com muitos canais. Piscina muito boa, com água aquecida. Manobristas muito cordiais também. ( 50,00 por 24horas) Café da manhã excelente incluso na tarifa Um dia eu precisava sair cedo antes do café da manhã abrir, e eles se dispuseram a preparar um café para viagem.
Newton, 1-night trip

10/10 Exceptional

Sempre bom

Sempre gostoso ficar no Sheraton em Santos
IRWIN, 2-night trip

10/10 Exceptional

Hotel excelente

Hotel excelente, limpo, acomodação excelente, funcionários prestativos. Otima area de compras e alimentação .
Helena Regina, 2-night trip