Xplore by Active Life offers a fantastic location, putting you only steps from Madarao Kogen Ski Resort. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travellers like the overall property condition.
Languages
Chinese (Mandarin), English, French, Spanish, Thai
At a glance
Hotel size
61 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Minimum Spring Break check-in age is 16
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Free daily reception
Travelling with children
Children stay for free (see details)
What to do
Sledging
Snowshoeing
Downhill skiing nearby
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Ski equipment hire
Ski storage
Facilities
Safe-deposit box at front desk
Television in common areas
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
Smart television
Netflix
Home comfort
Heating
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
More
Housekeeping (on request)
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property accepts credit cards and cash.
Also known as
Xplore Active Life Hotel Myoko
Xplore Active Life Hotel
Xplore Active Life Myoko
Xplore Active Life
Xplore by Active Life Hotel
Xplore by Active Life Myoko
Xplore by Active Life Hotel Myoko
Frequently asked questions
Does Xplore by Active Life offer free cancellation for a full refund?
Yes, Xplore by Active Life does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Xplore by Active Life?
Sorry, pets aren't allowed.
Is parking offered on site at Xplore by Active Life?
Sorry, there's no on-site parking at Xplore by Active Life.
What are the check-in and check-out times at Xplore by Active Life?
Check-in start time: 3 PM; check-in end time: 9 PM. Check-out time is 10:00 AM.
What is there to do at Xplore by Active Life and nearby?
Have fun with on-site winter activities such as snowshoeing, sledging and skiing.
Are there restaurants at or near Xplore by Active Life?
Yes, there's an on-site restaurant.
What's the area around Xplore by Active Life like?
Xplore by Active Life is a short 1-minute walk from Madarao Kogen Ski Resort and 8 minutes' walk from Madarao Kogen Picture Book Art Museum.
Xplore by Active Life Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Very good
20 Feb 2020
Comfy room but no yukata
Pros:
1. Location is super good as it’s close to the ski lift.
2. Bed is very comfy and room is big.
3. Breakfast is good!
4. Staff are in generally nice.
Cons:
1. The front desk lady talks too fast!
2. No Yukata (bath robe) provided in the room even thou they have onsen (hot spring), that makes it hard to go to onsen. And the opening hour of the onsen is very limited, only form 4-9pm.
3. Room is kind of too hot and no control to adjust the air con or heat.
4. No socket in the washroom so that u can’t use your hair dryer in the washroom but have to come out to use it.
5. No tall mirror for clothes matching purpose.
Patricia
Patricia, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2020
Fantastic stay!
The stay was amazing! Lisa and her team at Xplore were always ready to help. They were a pleasure to interact with.
The room was huge, clean, and comfortable. Wifi signal was strong in the room.
There was a made-to-order breakfast free every morning, with a choice between a smoked salmon or mushroom plate with eggs (your choice of cooking style).
There was also a free laundry machine in the basement (dryer costs 100 yen per use). Large drying room was available for the ski equipment 1 floor down. Unfortunately the snow was too high to ski out of the back door, but it was a short 5-10 min walk to the slope, so it wasn't too much of an inconvenience.
Would definitely stay here again if we return to Madarao Kogen!
Kiang Hon
Kiang Hon, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 Feb 2020
Great staff, fantastic location about as close to the run as you can get in private accommodation. Closer to a hostel in my definition but that is the Japanese way. Good food with lots of options close by. Shuttle bus to town and near by resorts made the whole trip very smooth. Definately recommended.
Todd
Todd, 6-night trip
Verified Expedia guest review
10/10 Exceptional
14 Feb 2020
Great location, great facilities and free yoga! Good breakfast and helpful staff. Oh and nice traditional style rooms but with the comfiest beds in japan. Will be back!
GSteeds
GSteeds, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
12 Feb 2020
The employees are uber helpful. The rooms are slean, quiet, and spacious
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Jan 2020
Very close walking distance (and ski out) to the Madarao slope. Onsen bath is wonderful. Room is comfortable.
Scott
Scott, 3-night family trip
Verified Expedia guest review
4/10 Fair
15 Jan 2020
A poor hotel not worth the money
Unfortunately there are a few bad things to say about this place. On hotels.com, it advertises toiletries in the room but you don’t get any. There’s some shampoo and conditioner in the onsen but nothing like what Japanese hotels usually provide in rooms. There are no staff in the hotel at all after 7pm so if you need help after that time, you may struggle. The showers were 3 floors below our room (with the onsen) - we’d expect a shared bathroom to be on the same floor as the room, at the very least. Not sure why but the elevator and area around it smells like an engine room. There seems to be a cafe in the hotel but it’s not actually manned after breakfast so no coffee or other hot drinks are available after 10. Supposedly guests are meant to take snowboards etc. to the drying room in the basement and not walk through the lobby but people were constantly bringing wet equipment and snow covered boots through the lobby and staff didn’t seem to care. The hotel is advertised as ski in/ski out but it is not. You have to leave the hotel and walk 5-10 minutes up the road to the nearest ski lift. All in all, the hotel just feels like a slightly run down hostel for mostly young Australians - it’s certainly not an upmarket hotel. Breakfast wasn’t very good but it was complimentary so it’s hard to complain about it. The lobby area is the only place to relax in the hotel (outside of your room) and it can get quite cold. The wifi is
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2020
an unexpected gem
had a wonderful time here, place was clean and social, great breakfast, close to the slopes, and service by Lisa and Stuart and the rest of the staff was so friendly and attentive. i particularly appreciated that the hotel can arrange pickups to and from the train station. the onsen is also a bonus. Madarao is a true gem and these guys will make sure you have the best time.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2019
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2019
All staffs are nice and friendly. The room I stayed was clean so I enjoyed the stay.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
2 Mar 2019
Xplore review
Great location, great staff. Lisa, Manager was so helpful. Breakfast was good. Hotel could use a bit of work, missing some things - ski rack at entry, drying room desperately needs work, no mini fridge or safe in room.
Verified traveller
10-night romance trip
Verified Hotels.com guest review
6/10 Good
23 Feb 2019
Ng
Ng, 5-night trip with friends
Verified Hotels.com guest review
4/10 Fair
19 Jan 2019
Don’t be fooled by website. This property feels like s poor university dorm. Extremely old & run down although rooms have been given minimal update with new beds & carpet. Included breakfast is sparse, cheap and other than an egg offers nothing nutritious. Also take note this property offers no shuttle service to get on or off bus down the mountain requiring one to drag bags through the snow up a grade which could be considerable effort if you had kids in tow. Compared to other properties on mountain this place has a long way to go to even come close to consideration for us. Stayed another night at a different property with outstanding customer service and incredible breakfast for same cost as this dismal experience.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Jan 2019
It's a hotel renovated from an old building. They were open for just a few days so many things weren't ready. Don't expect luxury conditions from the hotel, but it has all the basics, good bed, good sheets, good bathroom, good breakfast (simple but good). It is what you pay for, it is a no-frill hotel. The hotel staff is extremely helpful and nice. The staff is almost exclusively non-Japanese speaker, which is quite unique in Japan. Pros and cons as a result. Easy to communicate to for non-Japanese speakers, but difficult if you need some local help. Hotel is very close to ski lifts, a bare 5 minute walk. Overall, we are happy with the hotel and will return.
Claudia
Claudia, 4-night trip
Verified Expedia guest review
4/10 Fair
5 Jan 2019
Boiler wasn't working and no one couldn't take a bath. Our room wasn't clean enough, tatami mats were too old. I prefer other Active life hotels.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2019
Nice!
This hotel just renovated & opened under new management in Dec 2018. Rooms are nice, super comfy beds & staff are fantastic. Great location - only a 5 min warm-up walk to the slopes.
Ruth Clare
Ruth Clare, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2018
I liked the bathroom in the room the most. Very big and clean. It was very nice to be able to take a nice & relaxed bath in my own room after snowboarding all day. Washers and dryers were a little dirty. I think hotel stuff should check them more often.
SSSman
SSSman, 6-night trip
Verified Expedia guest review
2/10 Poor
29 Dec 2018
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
25 Dec 2018
I enjoyed the overall feel of the hotel and the staff was wonderful. It is really close to other restaurants and only a 3 minute walk to Madarao Ski Resort which was really convenient.
Verified traveller
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 Dec 2018
Moderao ski area
We had an amazing time there! The hotel was ran by a couple young Australian people who were great!! It was so nice to go to a hotel in japan and have people who spoke English easily! The food was westernized, which was amazing!!! The Onsen doesn’t fallow Japanese rules, they allow tattoos and you have to wear swimwear! 11/10. Totally recommend
Joshua
Joshua, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
1 Mar 2020
Worst accommodation in japan ever
Room is very very small, when I made the booking I saw 2 double bed in the pictures and I have booked for 2 adults and 1 child. However once we checked in we found out there is only a queen size bed avail in the room. The worst thing is you have to share one male and one female toilet with 12 other rooms. That’s insane. Dry room is useless there is no heat at all during my stay, the heater has no oil at all . Breakfast is included but allow yourself a hour for breakfast , there is only 2 staff serving 50-100 guest per day and you have to wait for your breakfast at leat half a hour
Ka ho
Ka ho, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Feb 2020
Super close to the ski lift ticket office, standard Japanese room with a sink is good but there is only 1 female and 1 male toilet on the floor, would be too busy if full house as about 10 rooms are sharing . Big drying room on the basement, free breakfast and shuttle to/from Ilyama station.
Big TV in room with only youtube anf Neflix. A kettle and a heater in room. Separated Public bath (onsen) for men and women, strange that 7-9pm is the "communal" time on men's side (i.e. female can get in the men's bath during the period that means all have to be in swim suits).
Better to have a bin inside the room, for the public bath area, it would be great if put a tissue box there and a clock ((guess it has no battery), also replacing the old hairdryer which is too weak.
Staff are all very friendly and the common area has a great mountain view.
This hotel is very near from ski area, and all staffs are really kind and helpful.We were really satisfied with this hotel.
This hotel is also near from Malu restaurant. This is also nice.
We want to use this hotel again.