4/10 Fair
11 Oct 2024
Beautiful, but very noisy
This is a very nice hotel, however, it is the loudest hotel I’ve ever been to. There is no carpet and the walls are paper thin - I could hear word-for-word conversations from my neighbors. Tourists tend to wake up early, so expect to be woken up at 6am by people around you showering, packing, talking, etc. Then cleaning services start at 8am so expect doors slamming and furniture dragging all around you. This lasts all day long. I don’t care how nice a place is - if I can’t sleep in a hotel that costs me $2100, it is not a good hotel.
I did bring this up with the front desk and they offered to move me, but I don’t think that could have helped considering the noise was inside (not street noise at all). Perhaps this is only an issue in the “upgraded” rooms on the 2nd floor.
They also said they would call my neighbors to tell them to keep it down, but I felt that was unfair. No one was partying, listening to music, or yelling. They were just talking and living their lives. In my experience, the place is very quiet from 1am-6am.
I was too tired by the time I checked out to haggle for compensation, but I wish I had. I booked an upscale hotel at the end of a month long trip hoping it would help me relax, sleep, and get ready for my long journey home. I could have spent half that on an airbnb and had a better result.
All that said, the view from the roof is breathtaking and the staff is very kind.
Verified traveller
4-night trip
Verified Hotels.com guest review
