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Pullman Melbourne City Centre

5.0 star property
Hotel with 2 restaurants, near Bourke Street Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pullman Melbourne City Centre

Deluxe Room, 1 King Bed | Minibar, in-room safe, laptop workspace, blackout curtains
Fitness facility
2 bars/lounges, rooftop bar
Superior Room, 2 Queen beds | Minibar, in-room safe, laptop workspace, blackout curtains
City view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Health club
  • Valet parking
  • 24-hour room service
  • 3 meeting rooms
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Car hire on-site
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is £113
includes taxes & fees
27 Jan - 28 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed (Executive)

Premium Room, 1 King Bed (Executive) | Minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2017
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen beds

Superior Room, 2 Queen beds | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room, 2 Queen beds

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2017
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Premium)

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (Premium)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2017
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium, Lounge Access)

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (Premium, Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Lounge Access)

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room, 1 King Bed (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Melbourne on Collins

Pool
Parking available
Free WiFi
Restaurant
8.4 out of 10, Very good, (1000)
The price is £98
includes taxes & fees
27 Jan - 28 Jan
Novotel Melbourne on Collins
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About the area

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Bourke Street Mall - 2 min walk
  • Melbourne Central - 3 min walk
  • Queen Victoria Market - 14 min walk
  • Marvel Stadium - 4 min drive
  • Melbourne Cricket Ground - 4 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 30 min drive
  • Melbourne Airport (MEL) - 35 min drive
  • Melbourne, VIC (AVV-Avalon) - 56 min drive
  • Flinders Street Station - 8 min walk
  • Showgrounds Station - 8 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 13 min walk

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Fortress Melbourne - ‬2 min walk
  • ‪Mekong - ‬1 min walk
  • ‪Rice Workshop - ‬2 min walk
  • ‪Dodee Paidang Swanston Street - ‬1 min walk

About this property

Pullman Melbourne City Centre

Pullman Melbourne City Centre offers a fantastic location, putting you a short five-minute walk from Melbourne Central and Bourke Street Mall. Guests can visit the health club for a workout or grab a bite to eat at Eva's Restaurant & Bar, one of 2 restaurants, which serves local cuisine and is open for breakfast, lunch and dinner. Also, Collins Street and Princess Theatre are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Melbourne Central Station is 6 minutes and Parliament Station is 10 minutes.

Languages

Chinese (Mandarin), English, French, Greek, Indonesian, Italian, Japanese, Korean, Spanish, Thai

At a glance

DONE

Hotel size

    • 204 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (AUD 60 per night)
    • Off-site parking within 2133 ft (AUD 24 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Rock climbing nearby

Working away

  • 3 meeting rooms
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Designer shops on-site
  • Shopping centre on-site
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Eva's Restaurant & Bar – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Blossom Rooftop Bar – This rooftop bar specialises in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Elevate Club Lounge – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Valet parking costs AUD 60 per night
  • Parking is available nearby and costs AUD 24 per night (2133 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Swanston Grand
Swanston Hotel
Pullman Melbourne on Swanston
Pullman Melbourne City Centre Hotel
Pullman Melbourne City Centre Melbourne
The Swanston Hotel Melbourne Grand Mercure
Pullman Melbourne City Centre Hotel Melbourne

Frequently asked questions

Does Pullman Melbourne City Centre offer free cancellation for a full refund?
Yes, Pullman Melbourne City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Melbourne City Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pullman Melbourne City Centre?
Yes. Valet parking costs AUD 60 per night.
What are the check-in and check-out times at Pullman Melbourne City Centre?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Pullman Melbourne City Centre?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Pullman Melbourne City Centre and nearby?
Have fun with nearby activities such as cycling and rock climbing, and practise your swing on the nearby golf course. Enjoy amenities such as 2 bars and a health club.
Are there restaurants at or near Pullman Melbourne City Centre?
Yes, there are 2 on-site restaurants, featuring al fresco dining and local cuisine.
What's the area around Pullman Melbourne City Centre like?
Pullman Melbourne City Centre is in Melbourne Central Business District, a short 6-minute walk from Melbourne Central Station and 3 minutes' walk from Melbourne Central. Travellers say that the local area is good for shopping and very walkable.

Pullman Melbourne City Centre Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great friendly and helpful staff
Michael, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Room facilities is excellent but their breakfast restaurant is terrible. The restaurant staff needs more training with customer service
van, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

kara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay and close to everything
Had a wonderful short stay in Melbourne. The service from the staff was superb, hotel in an excellent spot central to everything. Rooms very clean and quiet. Would definitely stay here again!
Renee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Minjun, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel in a good location, nice rainfall shower, large tv with many channels
Aiden, 4-night trip
Verified Expedia guest review

2/10 Poor

Due to illness we could not keep our night stay at the Pullman and as the booking was a non refundable booking they were not even allow me to use it another weekend. Very poor attitude for a 5 star Hotel chain Extremely disappointed
Brenda, 1-night romance trip
Verified Wotif guest review

8/10 Very good

The daily housekeeping a bit average. 4days no replenishment of toilet paper. 1and a bit rolls for 4days. I did ask twice, to no avail. Everything else pretty good.
Cheryl, 4-night trip
Verified Expedia guest review

6/10 Good

It is what it is
glenn, 2-night family trip
Verified Expedia guest review

8/10 Very good

Very convenient location for shopping and dining
Tan, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Just hop off the tram and in the door ( 10 steps away)
Jennifer, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Snezana, 2-night trip
Verified Wotif guest review

6/10 Good

Didnt like it
Antonio, 4-night trip
Verified Expedia guest review

4/10 Fair

No good service in the morning breakfast area rude stuff
Jiayu, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with fantastic club bar on level 15. Clean, handy to all shops and restaurants.
Katrina, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Convenient central location, with clean rooms and good service overall. Depending on your room location you might get stuck looking out onto a dark alleyway. Lighting in general was an issue during my stay. Recommended for business trips, but I wouldn't stay here if I was on vacation. Key card stopped working on last day, 2 hours prior to checkout time. This was quickly resolved by front desk.
Shehan, 5-night trip
Verified Expedia guest review

6/10 Good

Service was excellent from one staff member. The rest weren't crash hot. Small bathrooms in rooms. Bit dated.
Chris, 1-night family trip
Verified Wotif guest review

8/10 Very good

Would have given this stay an excellent, however there was an issue on check-in, reservations could not be found, which was eventually resolved. Checkout was worse, the lady didn't even say hello, or asked how our stay was. She was overall unfriendly. Otherwise the amenities themselves were great, and we really enjoyed our delicious breakfast.
Miranda, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to museums and other points of interest. Located in Chinatown with unlimited dining and shopping options. A great place to experience Melbourne.
Douglas, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

we enjoyed our stay.
MARK, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Breakfast should be complementary.
Manoj Kumar, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Location was great but the line at reception went on for way too long Restaurant was closed for most of our stay Room cleaning was on request
Sonia, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Staff were terrible, hardly spoke English, breakfast very average
Kerrie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great family stay
Awesome room. Great breakfast. Super convenient location.
Wenqian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff fantastic and smooth check in and check out. Excellent room condition
matt, 1-night trip
Verified Expedia guest review