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Palazzo Firenze

4.0 star property
Hotel with restaurant, near Port of Naples

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Firenze

Terrace/patio
Terrace/patio
Front of property
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi
Poolside bar
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Children stay free
  • Private bathroom
  • Separate bath and shower
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £75
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

UNAHOTELS Napoli

Pet-friendly
Free WiFi
Restaurant
Connecting rooms available
8.8 out of 10, Excellent, (1003)
The price is £105
includes taxes & fees
19 Jan - 20 Jan 2025
UNAHOTELS Napoli
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About the area

Map
16 Via Firenze, Naples, NA, 80134

What's nearby

  • Spaccanapoli - 8 min walk
  • Naples Underground - 17 min walk
  • Naples National Archaeological Museum - 3 min drive
  • Molo Beverello Port - 4 min drive
  • Port of Naples - 5 min drive

Getting around

  • Naples International Airport (NAP) - 30 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 5 min walk
  • Montesanto Station - 5 min drive
  • Piazza Garibaldi Station - 2 min walk
  • Principe Umberto Tram Stop - 2 min walk
  • Garibaldi Tram Stop - 5 min walk

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

At Palazzo Firenze, you'll be a short five-minute drive from Spaccanapoli and Via Toledo. Guests looking for a bite to eat can visit Palazzo Firenze, which serves local cuisine. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Piazza Garibaldi Station is 2 minutes and Principe Umberto Tram Stop is 2 minutes.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 10 ft (EUR 30 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palazzo Firenze – This restaurant specialises in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 30 per day (10 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Does Palazzo Firenze offer free cancellation for a full refund?
Yes, Palazzo Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Firenze?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Palazzo Firenze?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Palazzo Firenze?
Yes, Palazzo Firenze offers local cuisine.
What's the area around Palazzo Firenze like?
Palazzo Firenze is a short 2-minute walk from Piazza Garibaldi Station and 9 minutes' walk from Spaccanapoli.

Palazzo Firenze Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Clean hotel in a bad neighborhood
This hotel is about a 5 min walk from Naples Central train station. Having traveled to many countries in Europe, the area around the station was by far the scariest and dirtiest. This atmosphere holds true for the neighborhood around the hotel -- police were readily patrolling the area. The good: the hotel is clean and has a great breakfast. The staff was nice, moving us to a quieter courtyard room due to the noisy street. I would not come here again, solely due to the area. If you don't mind the shady area, this is a great train station hotel in which to stay.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel in a terrible area
Hotel staff were fabulous. Warm, welcoming and friendly. They went above and beyond to make sure you have a good experience. The room itself was also very nice. Unfortunately it is not in a nice area. Did not feel safe walking around that part of Naples.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel in a convenient location. Hotel is comfortable and staff are helpful. I would recommend it to others.
Elissa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Palazzo Firenze is a beautiful property located centrally in Naples. Excellent staff and beautiful rooms. The breakfast was outstanding. Highly recommend.
Luke, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lars, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eva, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Marina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chifeng, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jege
El hotel es excelente, muy limpio, desayuno muy bien, vasto y de buen sabor. Lo mejor son los pastelitos. El problema que vemos es que está en un área de mucho migrante y pudiera pensarse que es insegura. No tuvimos Ningún rbña
Irma Maria, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Overall ok, a bit outdated and garbage in front of the property.
Maud, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel was fabulous! The service, breakfast and room were wonderful. Pool is gorgeous! The area around it being next to the train station is sketchy at night but that is the nature of being so close to the train station. It is a very convenient location and fine in the daytime.
Jessica, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brenda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Benoit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice boutique hotel . Located in accesible area
Rolando, 1-night romance trip
Verified Expedia guest review

4/10 Fair

This is not a four star hotel. To start, people had commented that this hotel is in a dodgy area which is an understatement. We were in Naples for one night as we were going to Pompeii for the day and wanted something close to the train station, clean, and convenient. The area around the hotel is not the hotel’s fault - but none of our needs were met during our stay. The room wasn’t clean (floors still had unknown hair around the floor, shower door had mold around it, walls had scuff marks all over them), which is fine but again not acceptable for a 4 star hotel. The WiFi never worked and we had to disconnect and use a hot spot. Breakfast is included in the room stay but we just got coffee and the cappuccino was terrible. We had better coffee on the train from Rome to Naples. There was one guy at the desk who was very nice and another who was not helpful, very unwelcoming, and wanted to charge us for waters in the room when we only bought water at the front desk that night. I would recommend traveler's look elsewhere to stay in Naples even if you are just passing through as this hotel was very disappointing in just meeting basic traveler needs.
Ali, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I don’t know if I received the room upgrade because I was not told. Other than that the hotel is excellent and very safe, once inside.
Jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We would absolutely highly recommend this hotel. When we first entered the lobby the GM of the hotel greeted us. The decor was clean and very tasteful. We checked in our room and it had great tech tools and newly renovated with an amazing view of the ocean! Then the hotel owner made reservations for us for dinner at a local restaurant La Corte Degli (which was amazing) and he even drove us to the restaurant! Breakfast was also amazing with wonderful views and homemade food. We'd definitely recommend and would love to go back soon!
Lorraine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Would stay agsin
John, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Good hotel with good service. Not the nicest part of town but it’s Naples.
Robbie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

friendly visit before amalfi trip
nice breakfast, fancy rooms with good AC and amazing shower. rooftop was nice during the day. the staff were all super nice and helpful, they a good vibe which makes the visit feel like a nice visit to a friendly family. we took the cab back home from the restaurant at night to avoid walking around the central. ps. if you’re a sweet tooth, the breakfast also has ice cream and coffee ice cream on tap!
me in the pool
my wife at the breakfast
niklas, 1-night trip
Verified Hotels.com guest review

6/10 Good

Convenient to train, not ideal for families
Nice breakfast, nice rooftop area and bar. Close to train station which we wanted. Open shower is not great for families, the shower door is clear and the inside of the shower is visible from anywhere in the room because the shower is not enclosed, opens directly to the room.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel, with a lovely roof pool and excellent breakfast. Nice staff, and friendly service.
Maria Angeles, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sachi-Jo, 4-night trip
Verified Expedia guest review

8/10 Very good

在天台吃早餐，氣氛不錯，早餐食物多元化，很美味
Fung Ping, 3-night trip
Verified Expedia guest review