Cartagena de Indias Convention Center - 5 min drive - 3.5 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive
Restaurants
Leña Y Carbón - 4 min walk
Ely Café de la Casa - 5 min walk
Restaurante Dunia - 3 min walk
M Cocina - 3 min walk
La Dulceria - 7 min walk
About this property
Casa Franco Hotel
When you stay at Casa Franco Hotel, you'll be a short five-minute drive from Bocagrande Beach and Clock Tower. You'll have free perks such as WiFi and self-parking. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
11 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site carport
Street parking available
Other information
Designated smoking areas
Property amenities
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Facilities
Garden
Terrace
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Palma Bahia
HOTEL CARTAGENA D' LuX
Casa Franco Hotel Hotel
Ayenda Casa Franco 1809
Casa Franco Hotel Cartagena
Casa Franco Hotel Hotel Cartagena
Frequently asked questions
Does Casa Franco Hotel offer free cancellation for a full refund?
Yes, Casa Franco Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Franco Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Franco Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Franco Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Casa Franco Hotel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (5-min walk) is nearby.
What is there to do at Casa Franco Hotel and nearby?
Casa Franco Hotel has a garden.
What's the area around Casa Franco Hotel like?
Casa Franco Hotel is a short 6-minute walk from Bocagrande Beach and 10 minutes' walk from Castillo Grande Beach.
Casa Franco Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Jul 2024
Great staff
MICHAEL
MICHAEL, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Edi
Edi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Good
Karla
Karla, 1-night trip
Verified Expedia guest review
6/10 Good
27 Feb 2024
Too loud
Maybe if i where in a different room it would have been better i was on the bottom right next to the reception desk. I could hear everything outside my room and they where doing repairs all day so i could hear it all. And there where crickets and huge water bugs in the room. The bed came with only a sheet and no blanket
Gary
Gary, 6-night trip
Verified Hotels.com guest review
8/10 Very good
11 Feb 2024
Patricia
Patricia, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Feb 2024
Eva
Eva, 2-night trip
Verified Expedia guest review
6/10 Good
3 Feb 2024
Slaven
Slaven, 4-night trip
Verified Expedia guest review
6/10 Good
26 Jan 2024
Andres
Andres, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jan 2024
August
August, 6-night trip
Verified Hotels.com guest review
4/10 Fair
1 Jan 2024
Not a great hotel
Day 1: Arrived early for check in and was told an additional charge would need to be made as a result so had to walk around for 4 hours. Check-in: Had to switch rooms 3 times (first room was right next to car park when I asked for a quiet room, second room had no hot water). WiFi was poor and dropped out frequently. In third room there was barely any water to shower with (still no hot water) so checked out early and went to airbnb
Richard
Richard, 7-night trip
Verified Hotels.com guest review
6/10 Good
30 Dec 2023
It would have been fine if there was hot water to shower in.
Sharif
Sharif, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Jan 2023
Oscar
Oscar, 1-night trip
Verified CheapTickets guest review
4/10 Fair
16 Jan 2023
No towels were provided for guests. No blankets are provided for the rooms. There were insects in my room when I first arrived. No hot water in the rooms. There are other hotels nearby for the same price point that have much better facilities
Callun
Verified Expedia guest review
2/10 Poor
14 Aug 2022
They oversold the rooms and their answer was to find a hotel that was terrible, not what I paid for.
Omar
Omar, 1-night family trip
Verified Expedia guest review
8/10 Very good
16 Jul 2022
Great staff
Breakfast included
Annette
Annette, 4-night trip
Verified Expedia guest review
2/10 Poor
2 Jan 2022
When arrived to the hotel, hotel stuff told me that room was not available for 2 days, only for 1 day, and that they would like me to put to the another hotel, not in the center or close.
After I showed my reservation and told I will not go anywhere, they start searching for a room and found me one.
The stuff was great! They tried to help me out with overbooking and made a longer check-out time for me. Thanks!
Antonina
Antonina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2024
Excelente
Excelente ubicación y atención
Julia Yazmín
Julia Yazmín, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
7 Feb 2024
Nos cobraron más
Las toallas tenían manchas, el cuarto olía a humedad y nos cobraron 30 mil pesos más de lo que decía en la aplicación
Gabriel
Gabriel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Feb 2024
Ubicazione super
Qualità prezzo eccellente.
Consigliato
Simone
Simone, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2024
carlos
carlos, 2-night business trip
Verified Hotels.com guest review
6/10 Good
31 Dec 2023
Hotel com pontos negativos, mas em otimo local
Bom preço para a região, ar condicionado forte e bom sinal de wifi, porém o Hotel com vários pontos negativos. 1) não tem isolamento acústico nos quartos. O barulho externo incomoda. 2) A limpeza deixou bastante a desejar. 3) Não havia qualquer cortina ou box no chuveiro, molhando o banheiro inteiro ao tomar banho. 4) As toalhas fornecidas eram de pessima qualidade.
5) café da manhã bem limitado.
Não voltaria a me hospedar.
Matheus
Matheus, 3-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2023
Bueno
Esta ubicado a 5 minutos del laguito y de muchos restaurantes y supermercados. La ubicación es excelente. El hotel necesita mejoras.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2023
Los huéspedes de al lado llegaron a las 3 am a hacer fiesta con la bocina a todo volumen hasta las 6 am. Lo reporte pero nunca hicieron nada.
Luis manuel
Luis manuel, 2-night trip
Verified Expedia guest review
6/10 Good
9 Oct 2023
muy regular
el hotel muy normal, nada del otro mundo, la verdad esperaba que fuera un poco mejor, el restaurante terrible en cuanto a la comida nada de variedad los tres dias que me quede fue la misma opcion
Omaira
Omaira, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2023
Me gustó el lugar y el precio, no me gustó que no había aire en el lobby y en el resto de la construcción solo en los cuartos.