Black Lion House, 45 Whitechapel Road, London, England, E11DU
What's nearby
Brick Lane - 2 min walk
Tower of London - 15 min walk
Tower Bridge - 19 min walk
St. Paul's Cathedral - 6 min drive
The Shard - 6 min drive
Getting around
London (LCY-London City) - 20 min drive
London (STN-Stansted) - 52 min drive
Heathrow Airport (LHR) - 60 min drive
London (SEN-Southend) - 62 min drive
Gatwick Airport (LGW) - 76 min drive
London (LTN-Luton) - 77 min drive
Fenchurch Street Station - 13 min walk
Liverpool Street Station - 14 min walk
Shadwell Station - 16 min walk
Aldgate East Station - 4 min walk
Whitechapel Underground Station - 7 min walk
Whitechapel Overground Station - 7 min walk
Restaurants
Exmouth Coffee Company - 3 min walk
Zoom East Kitchen & Bar
Efes - 2 min walk
Grounded - 2 min walk
Dulce Cafe - 3 min walk
About this property
Hyatt Place London City East
Hyatt Place London City East features a rooftop terrace and puts you only steps from Brick Lane. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Tower of London and Tower Bridge are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Aldgate East Station is 4 minutes away and Whitechapel Underground Station is 7 minutes.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total)*
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 1640 ft (GBP 28 per day)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Computer station
Co-working spaces
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2021
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness centre
Banquet hall
Traditional architecture
Accessibility
Area rugs in room
Tile flooring in room
Room amenities
Be entertained
55-cm Smart TV
Digital TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Shower only
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Zoom Restaurant – On-site restaurant.
PocketSquare Skyline Bar – On-site cocktail bar. Open selected days.
The Market – On-site coffee shop. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 12 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
There is a service fee of 5 per cent
Pets
Pets are allowed for an extra charge of GBP 25 per pet, per day
Parking
Parking is available nearby and costs GBP 28 per day (1640 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London
Frequently asked questions
Does Hyatt Place London City East offer free cancellation for a full refund?
Yes, Hyatt Place London City East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Place London City East?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hyatt Place London City East?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Hyatt Place London City East?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hyatt Place London City East and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place London City East?
Yes, there's an on-site restaurant, Zoom Restaurant.
What's the area around Hyatt Place London City East like?
Hyatt Place London City East is a short 4-minute walk from Aldgate East Station and 15 minutes' walk from Tower of London. The local area is considered walkable, as well as being good for public transport.
Hyatt Place London City East Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Dec 2024
Jane
Jane, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2024
Leigh
Leigh, 2-night trip
Verified Hotels.com guest review
2/10 Poor
18 Dec 2024
Terrible
Worst hotel service I have ever experienced and no where to park apart from a very risky parking lot from NCP. We checked out 2 days early and forfeited the cost of room and parking.
Jason
Jason, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Dec 2024
Junias
Junias, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Elliot
Elliot, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Rebecca
Rebecca, 1-night business trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Radhika
Radhika, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Manvendra
Manvendra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Really good stay
Lady Wesa
Lady Wesa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
J
J, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Clara
Clara, 2-night family trip
Verified Hotels.com guest review
6/10 Good
3 Nov 2024
Heating not working up to 30° and no warm air at all.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
4/10 Fair
31 Oct 2024
David
David, 2-night trip
Verified Hotels.com guest review
6/10 Good
31 Oct 2024
Not a great location
The location of the hotel is not in the best surroundings.
The restaurant in the hotel did not recognise the rewards from my platinum status from hotels.com
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
30 Oct 2024
Not recommended
Room wasn’t ready. Vip status was not honored. Room in terrible condition. Bathroom cleanliness inexistent. Manager sarcastically interacted with me. Mocking me for the things I complained about. Person in the bar Osama absolutely disrespectful. Manager Laura was the only one that kind of fixed things even thou she offered drinks that I ended up paying for. Terrible. Management overall. Not recommending this place to anyone.
Liliana
Liliana, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Marc
Marc, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Donna
Donna, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Ingrid
Ingrid, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Yang
Yang, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Miguel A
Miguel A, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Ok for local. Us ones but not for sightseeing
This is a good hotel but the best area. The local pub selection was not great, the restaurant at the hotel was not very good. There is a shelter a block away so lots of young men lurking around. Ok for business but not for sightseeing.