10/10 Exceptional
A great hotel, great staff
Dave
Dave, 1-night trip
Crowne Plaza East Midlands Airport by IHG
Family-friendly hotel with 2 bars/lounges, near University of Nottingham Sutton Bonington Campus
Tucked away near Loughborough University, Best Western Premier EMA Yew Lodge Hotel offers an inviting atmosphere with a picturesque garden and Italian cuisine at Marco's New York Italian. Enjoy the convenience of in-room WiFi, unwind on the sun-kissed terrace or indulge in some pampering at the hair salon.
Very good
Popular amenities
- Pool
- Connecting rooms available
- Bar
- Electric vehicle charging point
- Childcare
- Gym
Main amenities (12)
- Daily housekeeping
- Restaurants and 2 bars/lounges
- Indoor pool
- Breakfast available
- 24-hour fitness centre
- Self parking
- 24-hour room service
- Coffee shop/cafe
- Babysitting
- Conference centre
- 16 meeting rooms
- Meeting rooms
For families (6)
- Children stay free
- Cots/infant beds (surcharge)
- Babysitting services
- Connecting/adjoining rooms available
- Television
- Garden
£63
includes taxes & fees
21 Nov - 22 Nov
Room options
Check availability for these dates
Showing 21 of 21 rooms
Premium Room
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 1
- 1 Single Bed
Standard Room
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 1
- 1 Single Bed
Standard Room, 1 Queen Bed
Very good
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 2
- 1 Queen Bed
Junior Suite, 1 Queen Bed
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 3
- 1 Queen Bed
Standard Room, 1 Queen Bed with Sofa bed
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed
Premium Room, 1 Queen Bed with Sofa bed
Exceptional
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed
Premium Room, 1 Queen Bed
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 2
- 1 Queen Bed
Premium Room, 2 Single Beds
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 2
- 2 Single Beds
Room, 2 Single Beds, Accessible
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 2
- 2 Single Beds
Standard Room, 2 Single Beds
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 2
- 2 Single Beds
Standard Room, 1 Double Bed (Small)
Exceptional
Highlights
Heating
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Hairdryer
Private bathroom
- Sleeps 1
- 1 Double Bed
Premium Queen Room With Sofa Bed
- Sleeps 3
Junior Queen Suite
- Sleeps 3
Standard Queen Room With Sofa Bed
- Sleeps 3
Premium Queen Room
- Sleeps 2
Standard Room With 2 Single Beds
- Sleeps 2
Premium Room With 2 Single Beds
- Sleeps 2
Standard Queen Room
- Sleeps 2
2 Twin Premum Accessible
- Sleeps 2
Standard Room
- Sleeps 1
1 Small Double Standard
- Sleeps 1
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About the area
33 Packington Hill, Kegworth, England, DE74 2DF
About this property
Crowne Plaza East Midlands Airport by IHG
Crowne Plaza East Midlands Airport by IHG puts you within a 15-minute drive of Donington Park Racing Circuit and University of Nottingham. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Marco's New York Italian, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness centre and a terrace.
At a glance
Property amenities
Room amenities
Special features
Dining
Marco's New York Italian – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Frequently asked questions
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Crowne Plaza East Midlands Airport by IHG Reviews
Very good
8.6
Cleanliness
7.6
Location
8.4
Staff & service
8.0
Eco-friendliness
8.0
Property conditions & facilities
Popular mentions
Service staffRoomBreakfastParkingLobbyCarChildrenBathroomRestaurantLocation8/10 Very good
Great location
Wanda
Wanda, 1-night trip
10/10 Exceptional
Lovely weekend stay
Front desk staff really friendly and helpful with local knowledge. Taxi recommendations brilliant!
Karen
Karen, 1-night trip
10/10 Exceptional
Nice stay
Very pleasant stay . Nice room . Great food Good facilities and welcoming staff
ian
ian, 1-night trip
8/10 Very good
nice pool
Dave
Dave, 2-night trip
8/10 Very good
property was very good standard and condition / Restaurant disappointing , ordered steak M/W , steak was served half M/W the other half Rare , sent back!!
Tony
Tony, 1-night trip
10/10 Exceptional
Really Nice
Verified traveller
2-night trip
10/10 Exceptional
It was all good
Victor
Victor, 1-night trip
4/10 Fair
Air con noise
Noises fromAir con units all night !!!!
Simon
Simon, 1-night trip
6/10 Good
Mixed feelings
This is a challenging review. We were really happy with the room and the breakfast (the service from the breakfast staff was impeccable and the food nice), however, after being out all day we returned at 10:30pm to discover the room had not be serviced. We understand oversights can happen, however, when we spoke to the front desk we received neither an apology nor an explanation and instead got a bit of gruff response and they asked us to wait 20 mins (given the hour and with a 3 year old we couldn’t wait that long). In the morning upon checking out, we raised it just as an aside and the lady at the desk was only concerned whether we raised it the night before, and when we said yes, she just said good - again no apology or explanation. It is disappointing as it really did detract from an otherwise great stay.
Joseph
Joseph, 2-night trip
6/10 Good
Breakfast had very little cooked food available. Waited for nearly 15 minutes before someone came to ask what we needed? Bacon, eggs might be a good idea! Pastry options were not fresh and were hard.
If I stay again I won’t be eating breakfast at the hotel. Shocking.
Room was ok but if you have the AC on then the room is lit up with by the LED.
Was ok but not sure I’d stay there again.
James
James, 2-night trip
4/10 Fair
Arrived at the room and the sofa bed had not been made up despite a child booking.
Two showers in the bathroom and both were barely usable. The cubicle was a trickle and Luke warm at best and the bath shower was scolding hot and the cold tap didn't work to cool it down.
When we went to bed there was a beam of light coming from the door and shining right across your face, making it very difficult to get to sleep. Even the light from the peephole shone a circle on the wall just above the bed. It was awful when you want to relax.
Genuinely disappointed in the room and the breakfast could have been much better.
We often stay near Kegworth and this was our first time at the Crowne Plaza. Maybe we were really unlucky with our room and hard cornflakes, but as things stand I won't be planning to stay there again.
Staff were all lovely though and the rest of the hotel looked very nice. Need to work on the important details though I'm afraid.
Steve
Steve, 1-night trip
8/10 Very good
My room was through a labyrinth of corridors where it felt quite cold and damp. Shower wasn't fit for anyone over 5'6" or those that may have had a large breakfast. The main hotel area is lovely though.
Michael
Michael, 1-night trip
10/10 Exceptional
The welcome was warm, friendly and efficient by Maya. The room was excellent, Elemis products always a bonus! The gym is great and pool now open. Breakfast was good, but could have done with a better choice of cheeses. Waiting staff excellent.
Lynn
Lynn, 1-night trip
8/10 Very good
Mükemmel
Özgü
Özgü, 1-night trip
10/10 Exceptional
Enjoyable stay
Enjoyed the stay just was a little bit noisy around 10:30pm due to other residents returning to their room. Also we had a room with an adjoining door which allowed noise from next door to he audible
Stephen
Stephen, 1-night trip
10/10 Exceptional
Would stay again
Good size room. Comfortable bedding.
Lesley
Lesley, 2-night trip
10/10 Exceptional
Amazing service, I forgot my ring at the hotel and they kindly posted it back to me
Pembe
Pembe, 1-night trip
4/10 Fair
Terrrible Brand - hotel staff is your luck
The hotel is dated. Old infrastructure and it is a bit odd that Level 2 and level 3 have only about 5 feet difference but that didnt cause us much inconvenience.
Biggest issue was plumbing and bathrooms in the hotel. I was given a room wherein the shower was rusted and water pressure dismal. I couldn't get any water through the shower head.
On complaint, I was given a second room which had a seperate shower but an electric shower head. I made mistake of using it and either it blasted ice cold or super hot water.
A few minutes later, I realised the toilet seat was broken. I went to the reception to complaint and was told that the hotel is fully booked and they cant do much about it at the hour. To be fair, staff was polite and as compensation offered me free breakfast but in his own words - it didnt remediate the original issue.
When I am paying £150+ for a night, I expect a clean, functioning bathroom and toilet and not £15 free breakfast.
After my return, I provided the feedback vai the IHG feedback request (Did I mention I am a member of their rewards scheme) and their response was:
Points noted but were not our fault because we expect previous guests to report the issue. It wasnt reported to them before i checked in and they didnt feel responsible for all the faults.... Really??? DO you expect previous guests to report old creaking infrastructure and broken toilets?
Well, your wish was granted just now!
Anil
Anil, 1-night trip
8/10 Very good
Hotel was okay apart from the latch on the bedroom door being faulty. A little distressed about it as it was the day I checked in. I locked the door ready to settle down for the evening, but remembered that I had left something in my car. As I tried to exit the room the latch was stuck and had to phone reception who sent someone to break me out. The saving grace is that I needed to leave the room and that it did not happen during a fire! They did move me to another room unfortuantely it felt like it was a step down from the one I was in. (It was smaller)
ANITA
ANITA, 2-night trip
10/10 Exceptional
Impeccable pour un séjour court à moyen et/ou voyage d’affaires.
Cesar
Cesar, 3-night trip
10/10 Exceptional
Lovely hotel
Great Hotel. Sometimes can get at a great price. Double rooms are spacious and beds are great. Very clean aswell with window
Duncan
Duncan, 1-night trip
10/10 Exceptional
Great staff with great food
Mark
Mark, 2-night trip
10/10 Exceptional
Highly recommend
Excellent hotel, amazing staff, brilliant location.
Highly recommend :)
Eraina
Eraina, 1-night trip
8/10 Very good
Motocycle racing weekend
Arrived a little late. Check inn went well. Quiet night no isuses had breakfast next morning a good mix of hot & cold food.hotel looked very clean inside. Will be staying again.
Ian
Ian, 1-night trip
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