6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032
What's nearby
Roppongi Hills - 1 min walk - 0.1 km
Tokyo City View and Sky Deck - 3 min walk - 0.3 km
Tokyo Midtown - 8 min walk - 0.7 km
Tokyo Tower - 2 min drive - 2.2 km
Shibuya Crossing - 3 min drive - 3.0 km
Getting around
Tokyo (HND-Haneda) - 28 min drive
Ebisu Station - 4 min drive
Tamachi Station - 4 min drive
Shinanomachi Station - 4 min drive
Roppongi Station - 7 min walk
Azabu-juban Station - 13 min walk
Nogizaka Station - 14 min walk
Airport shuttle (surcharge)
Restaurants
旬房 - 2 min walk
オーク ドア - 1 min walk
グランド クラブ ラウンジ - 1 min walk
けやき坂 - 2 min walk
フレンチ キッチン - 2 min walk
About this property
Grand Hyatt Tokyo
Grand Hyatt Tokyo offers a great location, putting you within a short 10-minute walk of Roppongi Hills and Tokyo Midtown. Guests can visit the spa to be pampered with Swedish massages, hydrotherapy or manicures and pedicures, and Fiorentina, one of 7 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Roppongi Station is 7 minutes and Azabu-juban Station is 13 minutes.
Languages
Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish
At a glance
Hotel size
387 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 20
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site valet parking (JPY 6000 per night)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle from 8:30 AM to 8:30 PM*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
7 restaurants
3 bars/lounges
Coffee shop
Room service (limited hours)
Water dispenser
Travelling with children
Childcare in room (surcharge)
Working away
Business centre
16 meeting rooms
Computer station
Conference space (30138 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2003
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Be entertained
DVD player
32-inch flat-screen TV
Digital TV channels
CD player
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Fiorentina – This restaurant serves breakfast, lunch and dinner.
Chinaroom – This restaurant serves lunch and dinner.
The French Kitchen – This restaurant serves breakfast, brunch, lunch and dinner.
Keyakizaka – This restaurant serves lunch and dinner.
Shunbou – This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 5945 per person
Airport shuttle service is offered for an extra charge of JPY 1150 per person (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle service for children costs JPY 580
Parking
Valet parking costs JPY 6000 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo
Frequently asked questions
Does Grand Hyatt Tokyo offer free cancellation for a full refund?
Yes, Grand Hyatt Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Tokyo?
Yes, there's an indoor pool.
Are pets allowed at Grand Hyatt Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hyatt Tokyo?
Yes. Valet parking costs JPY 6000 per night. Electric car charging is available.
Is an airport shuttle service offered by Grand Hyatt Tokyo?
Yes, an airport shuttle is available from 8:30 AM to 8:30 PM at scheduled times. The charge is JPY 1150 per person one-way.
What are the check-in and check-out times at Grand Hyatt Tokyo?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Grand Hyatt Tokyo and nearby?
Grand Hyatt Tokyo has 3 bars, a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Hyatt Tokyo?
Yes, there are 7 on-site restaurants.
Does Grand Hyatt Tokyo have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Tokyo like?
Grand Hyatt Tokyo is in Minato, a short 7-minute walk from Roppongi Station and 8 minutes' walk from Tokyo Midtown.
Grand Hyatt Tokyo Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Oct 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Donald
Donald, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
Suzanne
Suzanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sept 2024
Layth
Layth, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Ayleah
Ayleah, 6-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Excellent
Kwan
Kwan, 1-night trip
Verified Expedia guest review
8/10 Very good
6 Aug 2024
Overpriced for what it is. Way overpriced.
Vinay
Vinay, 4-night trip
Verified Expedia guest review
6/10 Good
6 Aug 2024
Spencer
Spencer, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2024
I do not typically stay at five star hotels so my basis of comparison is limited. That being said we loved the hotel, beautiful view from our room, beautiful room, service was impeccable. Definitely recommend.
Jon
Jon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2024
It was a great hotel and located in a nice central area.
Mark
Mark, 5-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Exceptional service
Sabelle
Sabelle, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2024
Will stay again
ANTHONY
ANTHONY, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Jul 2024
Excellent service
Didier
Didier, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Great.
Christopher
Christopher, 4-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
Great place to stay in Tokyo
I highly recommend the Grand Hyatt Tokyo. The room was great with plenty of space and top notch bath area.
Room service and reception staff were exceptional.
Becky
Becky, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jul 2024
The staff was extremely helpful
Branimir
Branimir, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Jun 2024
Heidi
Heidi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2024
Great location and services
Shihchung
Shihchung, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jun 2024
Eric Harris
Eric Harris, 7-night trip
Verified Expedia guest review
2/10 Poor
4 Jun 2024
Terrible stay
Alex
Alex, 1-night trip
Verified Expedia guest review
4/10 Fair
26 May 2024
Customer service poor
Sonya
Sonya, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
Myla
Myla, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 May 2024
Perfect location and great service!
Charles
Charles, 9-night business trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2024
One of our best hotel stays ever.
This was one of our best hotel stays ever. The staff were the nicest people I have ever met in hospitality, the room was spotless and full of awesome tech, the bed was very comfortable, the views were amazing, and the location was perfect.
If you are going to Tokyo and want to splurge a little, please stay here. I will miss this place dearly when we leave.