4/10 Fair
Room smelt of cigarettes, mattress was like a back of rocks. No plug next to bed.
Dean
Dean, 1-night trip
The Bridge House Hotel
Reigate hotel with restaurant and bar/lounge
Located near historic sites, The Bridge House Hotel offers a warm welcome with a restaurant and bar. Enjoy the serene garden, unwind on the terrace, or stay connected with in-room WiFi. Previous guests have praised the helpful staff.
Popular amenities
- Air conditioning
- Bar
- Non-smoking
- Free parking
- Free WiFi
- Restaurant
Main amenities (9)
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- 24-hour room service
- Terrace
- Air conditioning
- Garden
- Luggage storage
- Limited hour front desk
Feel at home (6)
- Children stay free
- Private bathroom
- Garden
- Terrace
- Daily housekeeping
- Bath or shower
£52
includes taxes & fees
21 Nov - 22 Nov
Room options
Check availability for these dates
Showing 6 of 6 rooms
Standard Double Room
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Digital channels
- 10 sq m
- Sleeps 2
- 1 Double Bed
Standard Single Room, 1 Single Bed
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Digital channels
- 8 sq m
- Sleeps 1
- 1 Single Bed
Family Room
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Digital channels
- 11 sq m
- Sleeps 5
- 2 Double Beds and 1 Single Bed
Standard Twin Room
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Digital channels
- 9 sq m
- Sleeps 2
- 2 Single Beds
Deluxe Triple Room
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Digital channels
- 11 sq m
- Sleeps 3
- 1 Single Bed and 1 Double Bed
Apartment, 1 Bedroom
Highlights
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Digital channels
- 16 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
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About the area
Reigate Hill, Reigate, England, RH2 9RP
About this property
The Bridge House Hotel
At The Bridge House Hotel, you'll be within a 15-minute drive of Chessington World of Adventures. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights. Fellow travellers love the helpful staff.
At a glance
Property amenities
Room amenities
Frequently asked questions
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The Bridge House Hotel Reviews
5.8
6.2/10
Cleanliness
6.8/10
Staff & service
5.2/10
Amenities
5.2/10
Property conditions & facilities
5.0/10
Eco-friendliness
Popular mentions
RoomShowerService staffBedBathroomLobbyWaterBalconyBreakfastBar6/10 Good
Ok
Hotel not bad
Andrew
Andrew, 1-night trip
6/10 Good
Good
bonny
bonny, 1-night trip
2/10 Poor
Avoid at all costs – absolutely disgusting!
This place should not even be allowed to operate as a hotel. The moment we walked in, the stench in reception hit us – it smelt like waste water, absolutely foul and stomach-turning. By the time we got to our room, our eyes were stinging and watering from the damp, mould and disgusting odour inside from the unbearable smell of paint fumes.
The staff were completely unhelpful when we raised our concerns, showing no care or professionalism whatsoever. Within just 10 minutes, we had to leave for the sake of our health – staying any longer would have made us seriously unwell.
This was by far the worst experience I have ever had with a hotel. It is a disgrace that OYO allows this property to trade under their name. Do yourself a favour and book literally anywhere else.
Ryan
Ryan, 2-night trip
4/10 Fair
Very basic
Rory
Rory, 1-night trip
10/10 Exceptional
An enjoyable stay, would recommend to anyone. Will be staying again.
Allison
Allison, 2-night trip
4/10 Fair
Good location. Noisy from outside and other rooms. No towels provided. Older property that is difficult to keep clean. Not terrible.
Claire
Claire, 1-night trip
2/10 Poor
Very shabby & overpriced. Air con didnt wrk, tv remote didnt wrk, room door code didnt work, bed was ok but carpet wasnt v clean. No staff service you just had to phone reception. Will never use again
Dorothy
Dorothy, 1-night trip
6/10 Good
When I arrived there was a very loud wedding party in full swing which stopped some time after midnight. This may be unusual. Also no plug for the basin in my room. But the room and bed were clean and fine for the money. Reception staff were pleasant. Plenty of parking.
Robin
Robin, 1-night trip
4/10 Fair
Avoid - Just choose somewhere else.
Tv had no signal. WiFi didn’t extend to our room so apps wouldn’t work on tv and phones and tablets couldn’t connect to WiFi. Electrical sockets not working. Ethernet cable hanging out of wall. Broken shelf sat on floor ehen entered room. Room and paintwork tired and flaking. Light fittings broken. Corridors smell of cigarette smoke. Uncomfortable bed, rubbish pillows, no bathroom bin, taps running (not dripping - running continuously) as they won’t turn off properly.
Any concerns ignored by receptionist.
I swear we are not picky travellers - we’ve stayed at hotels with poor ratings that we’ve enjoyed and we will give credit where credit is due but this place’s only redeeming feature is its distance from the airport.
Paul
Paul, 1-night trip
10/10 Exceptional
Affordable accommodation near Chessington World of
Affordable accommodation near Chessington World of Adventures.
Alberto Jr
Alberto Jr, 1-night trip
10/10 Exceptional
Warm welcome, big room with view, very clean. Convenient location for M25 and Reigate.
Annie
Annie, 1-night trip
4/10 Fair
Probably the worst hotel I’ve stayed in
Probably one of the worst hotels I’ve ever stayed in.
I wasn’t expecting a lot for the price but walking in it stunk of cigarettes in reception. Whole hotel was dated and depressing.
Room was very small, bed was the most uncomfortable bed I’ve ever slept in. The springs dug into my back all night.
I didn’t use the shower as it was filthy.
The toilet didn’t flush well. There was no soap provided in the toilet.
My door did not fully lock.
The iron was good which was great and the free coffee provided was OK.
I arrived late after a long day or id of gone elsewhere.
Miss Daisy
Miss Daisy, 1-night trip
6/10 Good
Good Budget Hotel
Clean and comfortable room although the bathroom needs an uplift. The price was very reasonable too.
Diane
Diane, 1-night trip
6/10 Good
Needs refurbishment
Reception nice. Bed comfortable. Decent size room
Shower was just a trickle, toilet running all night
Allan
Allan, 1-night trip
6/10 Good
Clean and friendly service
Clean basic facilities at a budget price, well positioned for access to Reigate town centre
Staff very friendly and helpful and met our requirements
ANNE
ANNE, 2-night trip
8/10 Very good
Nice location
Nice location, interior rather dated but they did explain they had just taken over the hotel. Unfortunately no bar or restaurant was open - very helpful to arrange taxi and food
Good access for airport
Jane
Jane, 1-night trip
10/10 Exceptional
Great location
Ideal location for Gatwick Airport, plenty of parking spaces, large clean room. Only negative is that shower is really feeble.
Janet
Janet, 1-night trip
4/10 Fair
Not great
Below budget hotel, single room which could have had a good hoover and the shower cleaned. The water pressure in the shower was so low that it was more of a sprinkle than a shower, not what you look forward to after a long day. The décor and maintenance is if an 80's style with a lamrenth of corridors to find your room.
David
David, 1-night trip
10/10 Exceptional
Excellent Value
Very good place to stop on a budget. A couple of minor niggles with internet, signal was poor as basement room, and wired network cable/socket broken (as a network engineer I was able to rectify this myself) customer service desk answered quickly to queries that I had. Large room with a desk and full size bathtub which was a welcome luxury after a busy week. Great location at the top of Reigate Hill.
J
J, 1-night trip
4/10 Fair
Awful
When we arrived there was no one at the desk had to wait 15mins for the receptionist to come to the desk.
Once got to our room put bags in. We headed to the bar but there was no beer on taps and very limited beer they had in the fridge. The guy who served us didnt understand any English so was very difficult to understand each other.
The building could do with a lot of work to do it.
Verified traveller
1-night trip
4/10 Fair
Booked this hotel for a couple of my engineers doing work in the Reigate area. Both said that this was probably the worst hotel they have ever stayed in. Rooms were unclean, one of the lads had a leaking shower and the other had a choice between freezing cold or boiling hot with his shower! They would not recommend to anyone else
Jordan
2/10 Poor
You cant polish a turd!
An absolute diabolical disgrace!
You gave me the wrong room code, so not only did I set the alarm off on room 14 door while trying to gain entry but when I returned to the front desk and the guy gave me the code I walked in on a guy fast asleep!
Can you imagine the problems if he had woke?
Already an hour late landing at Gatwick, with work at 9am in portsmouth this was the last thing I needed.
Oh and i get woken up this morning to a neighbour coughing a lung up and groaning in his bathroom, go to make a coffee as all the stuff is there only to find no kettle!!
Bloody terrible!
Ian
Ian, 1-night trip
8/10 Very good
The hotel was fine as i needed at short notice and econmy. As i don't drive it was 25 mins walk from the station. And uphill.
All of which does not detract from the friendly helpful greeting and the basic but very clean room (they might want to have the bank at the rear of the hotel cleaned!) If youre driving and want a basic stay ovenight without Gatwick prices
Adrian
4/10 Fair
Very old tired Hotel,
No hot water or pressure in the shower
Anthony
Anthony, 1-night trip
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