10/10 Exceptional
Arrived late evening check in was seamless had a great nights sleep
Rob
Rob, 1-night trip
Sunday London Staines-upon-Thames Heathrow T5
Riverfront hotel in Staines with 2 bars/lounges and restaurant
Mercure London Staines-upon-Thames Hotel offers a scenic retreat by the river. Enjoy international cuisine at Riverside Restaurant, relax with drinks in one of 2 bars or take a stroll on the garden and unwind on the terrace. With in-room WiFi, luggage storage and dry cleaning services available.
Very good
Popular amenities
- Connecting rooms available
- Bar
- 24/7 front desk
- Pet-friendly
- Parking available
Main amenities (12)
- Daily housekeeping
- Restaurants and 2 bars/lounges
- Breakfast available
- Self parking
- 24-hour room service
- Business centre
- Terrace
- 24-hour front desk
- Garden
- Front desk safe
- Laundry service
- Self-serve laundry
For families (6)
- Children stay free
- Free cots/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Garden
£56
includes taxes & fees
23 Nov - 24 Nov
Room options
Check availability for these dates
Showing 5 of 5 rooms
Deluxe Double Room, 1 Double Bed
Highlights
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
- 16 sq m
- Sleeps 2
- 1 Double Bed
Classic Double Room, River View
Good
Highlights
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
- 16 sq m
- Sleeps 2
- 1 Double Bed
Classic Double Room, 1 Double Bed
Good
Highlights
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
- 16 sq m
- Sleeps 2
- 1 Double Bed
Room, 2 Single Beds, River View
Highlights
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
- 16 sq m
- Sleeps 2
- 2 Single Beds
Family Room, Multiple Beds
Good
Highlights
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Portable fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
- 16 sq m
- Sleeps 3
- 1 Double Bed and 1 Single Bed
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About the area
Thames Street, Staines, England, TW18 4SJ
About this property
Sunday London Staines-upon-Thames Heathrow T5
Sunday London Staines-upon-Thames Heathrow T5 puts you within a 10-minute drive of Thames River and Thorpe Park. For a bite to eat, guests can visit Riverside Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a terrace and a garden.
At a glance
Property amenities
Room amenities
Special features
Dining
Riverside Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Lounge Bar – On-site bar. Open daily.
Frequently asked questions
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Sunday London Staines-upon-Thames Heathrow T5 Reviews
Very good
8.4
Cleanliness
8.2
Amenities
8.4
Staff & service
7.8
Eco-friendliness
7.8
Property conditions & facilities
What guests liked
- Breakfast was a highlight with a wide selection and excellent quality. (15 reviews)
- The property's restaurants offered an amazing meal experience with great choice and presentation, and staff were friendly and accommodating. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffBedBreakfastLocationRiverBathroomShowerRestaurantChildren8/10 Very good
The room was clean, staff were polite and efficient
Jeremy
Jeremy, 1-night trip
10/10 Exceptional
Young lady at reception was very helpful and changed our room to one downstairs.
Dianne
Dianne, 1-night trip
8/10 Very good
Nice staff
Staff were really nice and the communal spaces were clean. The place needs an update, but the price reflects what you get.
Wayne
Wayne, 1-night trip
4/10 Fair
Decent size room and good location however some tlc is needed in the rooms and building
James
James, 1-night trip
10/10 Exceptional
We didn’t have breakfast
Mandy
Mandy, 1-night trip
10/10 Exceptional
Such good value for money given its location near Heathrow. Sitting on the banks of the Thames, it’s well worth a stay before flying.
Stephen
Stephen, 1-night trip
8/10 Very good
Good
Mahbub
Mahbub, 1-night trip
10/10 Exceptional
Wonderful people
Paul
Paul, 1-night trip
10/10 Exceptional
Great friendly hotel
Staff were very friendly. We had no issues with our room. The bathroom was clean and the bed was comfortable. The room was a little tired but at the price we paid it was suitable for our needs. Overall the hotel was well situated for our travel needs, being a short walk into town and the railway station. The bonus was that it had it’s own car park which was charged at £10 per day which we considered reasonable.
We will use this Hotel in Staines a lot in the coming future.
Sandra
Sandra, 3-night trip
10/10 Exceptional
A relaxing stay
Lovely river view and balcony with seating and super comfy bed! Really therapeutic will return and highly recommend the hotel !!
Tricia
Tricia, 3-night trip
4/10 Fair
Would not ever go there again
Kenneth Raydon
Kenneth Raydon, 1-night trip
8/10 Very good
Adequate for a Night’s Stay
Adequate for our needs. Bathroom needs upgrading. No tea & coffee making facilities in room. Paid for parking when we arrived, went out for the evening and no parking available when we returned. We had to park in the public car park nearby. Hotel did refund the car park charge
Verified traveller
1-night trip
2/10 Poor
I could hear everyone walking outside and room smell molded. They had a breakfast option but not for kids.
Monesh Kumar
Monesh Kumar, 1-night trip
6/10 Good
Good service but boring hotel
Very simple Mercure hotel in Staines. If you can, stay at the Swan across the river instead
Yngve
Yngve, 1-night trip
6/10 Good
Nice views. Rooms were okay.
The only real issue we had was with the unbearable heat of the room. The rooms have no air con, and due to a boiler room on that floor blasting out heat (they'd left the door open to presumably stop it from having a meltdown), the room was notably hotter than outside on an already hot evening. It made it very difficult to sleep
Jaspar
Jaspar, 2-night trip
8/10 Very good
Good but need an elevator
Convenient location for us. Nice view of the Thames. No elevator and not easy lugging suitcases up multiple stairs
Ben
Ben, 1-night trip
10/10 Exceptional
The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back.
Tina
Tina, 3-night trip
8/10 Very good
The property itself was really nice and location was good as it is right next to the shopping centre which has everything. There is also a nice little walk you can do by the thames river. However you do have to pay for parking which I think should be included in the price. It is £10 per day.
Laso
Laso, 2-night trip
4/10 Fair
Not worth the price
Upgraded to a river view room. Unable to open doors due to a restricter cable. Pictures on website look like you can. No aircon.
Room and bathroom was in good condition and clean. Shower pressure terrible, toilet also quite hard d to flush.
Check in took an age!
Outside of hotel and stairways are tired need refurbishing
Elizabeth
Elizabeth, 1-night trip
6/10 Good
Overall the staff were helpful and friendly. The room was clean and tidy .
The room was so warm with no air conditioning and the fan provided didn’t do much to help with the heat .
There wasn’t many sockets to charge phones etc etc . The room needs updating very quickly it was very dated .
The balcony was a nice addition to the room but would of been nicer if it was partitioned off from
The next room.
Joe
Joe, 2-night trip
8/10 Very good
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
John
John, 1-night trip
10/10 Exceptional
We stayed over before a trip to LEGOland. Parking was onsite and cheap (£5 for 24 hours), the breakfast was delicious and the room was spacious and comfortable.
Katy
Katy, 1-night trip
10/10 Exceptional
Staff were excellent. Extremely helpful
Matthew
Matthew, 1-night trip
10/10 Exceptional
We stayed in Staines so we could meet up with family. Had an amazing meal in the evening and so much choice at breakfast and all presented beautifully. Staff were chatty and friendly, made us feel welcome, nothing was to much trouble. Will stay again.
Veronica
Veronica, 1-night trip
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